Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.71

4.7 Rating 1,266 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price for the sink and tap from my searches. Quick response from customer service and delivered quickly. Would use again”

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Posted 7 years ago

Thank you AB, it was our pleasure.

Posted 7 years ago

“A very smooth purchase. Kept informed of delivery both by Modern Living and the courier company giving a delivery time slot which is good.”

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Posted 7 years ago

“Excellent product at an excellent price. Fast delivery. Will have no hesitation in using again. Thanks”

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Posted 7 years ago

Thank you, Andrea. We appreciate it.

Posted 7 years ago

“best price paid. arrived even quicker than expected. exceptional service would defiantly recommend”

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Posted 7 years ago

Thank you, Debra. We hope you consider us for the next purchase.

Posted 7 years ago

“Great service delivered the next day”

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Posted 7 years ago

Thank you very much. :)

Posted 7 years ago

“I had a couple of questions before purchase and I had prompt response from Modern Living. We are very pleased with the flooring.”

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Posted 7 years ago

“Everything was very easy from start to finish. I liked a product. I ordered it. I was kept informed of the delivery status. It with at my house 2 days later. Good communication and efficient. Just what you want when you order something online.”

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Posted 7 years ago

Excellent to hear Rahee. We are always trying to streamline the site and buying process - we want our product pages to have the information you need to be confident in what you are buying. Sometimes it's easier with items like Bosch appliances where the information is available everywhere, but items like the double drainers (which we think are great) we are always trying to tweak and improve. It's nice to get validation that we are progressing along the right lines.

Posted 7 years ago

“The product I ordered was out of stock so Modern Living upgraded it to a higher spec product at no extra charge. Their communication was excellent throughout, delivery arranged for a day to suit me and delivery company then texted me on the morning with a two hour slot. Very happy with the service.”

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Posted 7 years ago

Thank you for the review. Similar to Michael's review below, we were caught out with a couple of orders for a microwave we were waiting on stock. We had another one in that would work for your installation, so were able to upgrade.

Posted 7 years ago

“Excellent service - was a problem wth damage to item was dealt with and replaced quickly.”

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Posted 7 years ago

Thank you - I'm pleased you found it resolved quickly and efficiently. If you don't mind I'll just expand on the issue as I don't want it to look like we send out faulty products! The hood you bought had a manufacturing fault - a scuff/discolouration on the finish. You contacted us quickly, sent pictures and we were able to get it picked up and replaced easily.

Posted 7 years ago

“Good communication. Delivered on time. Everything as described. I would recommend Modern Living”

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Posted 7 years ago

Thank you. We hope to deal with you again.

Posted 7 years ago

“Did well for for upgrading my microwave for only£15 thanks.”

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Posted 7 years ago

Thanks Michael, that's very fair. The microwave was out of stock with us and with Bosch , but as we advertised it as available tried to find the best solution we could.

Posted 7 years ago

“Always very helpful and informative when I rang to get further info on their products. I ordered on line but they then rang me to arrange a convenient delivery date and the item was delivered exactly as agreed. Modern Living are a pleasure to do business with.”

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Posted 7 years ago

Thank you very much for your custom and the great review. It's much appreciated.

Posted 7 years ago

“Excellent & speedy service - highly recommended. Ordered my item before 1pm with standard delivery & it was delivered before lunchtime the next day by the manufacturer. Would definitely order with Modern Living again.”

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Posted 7 years ago

Thank you Mrs Collins. If we are honest, that was partly good timing and it fell perfectly into a delivery schedule, but we are happy to accept all the credit ;)

Posted 7 years ago

“Excellent products, fair prices and very friendly staff who kept us updated about the order progress. I'd use this company again.”

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Posted 7 years ago

Thank you very much. We try our best. :)

Posted 7 years ago

“Very helpful with info & delivery”

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Posted 7 years ago

Thank you so much and we hope we can help again in the future.

Posted 7 years ago

“Best price, swift delivery, great product, good packaging. The website is easy and payment handling and other features were just great. Normally I do not leave a feedback but I thought Modern Living and their team deserved to be appreciated for being professional.”

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Posted 7 years ago

Thank you very much for that, it's appreciated.

Posted 7 years ago

“I purchased a Bosch Dishwasher from Modern Living. My reason for choosing Modern Living was the price. It was one of the cheapest i had seen online and it was in stock with a quick delivery date. The communic!ion from them was brilliant. They contacted me to arrange a suitable delivery day,date and advised that the driver would call beforehand to give me an estimated time. The delivery was arranged for 5 days later and on the morning true to word the driver called and told me an expected time. The item was delivered on a pallet and I asked him to leave it in a suitable place, I was there for delivery. The Dishwasher was well packaged and protected and I had no issues at all. I would highly recommend them for your purchases.”

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Posted 7 years ago

Thank you so much for the lovely review. It's really appreciated.

Posted 7 years ago

“Excellent service. Ordered a Bosch cooker hood on Monday morning and it was delivered on Wednesday as promised. The price was extremely competitive too.”

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Posted 7 years ago

Thank you for taking the time to leave a review.

Posted 7 years ago

“I wanted to purchase a bath from Modern Living as the delivery information on the website explained that a delivery at a mutually convenient time would be made. This did not happen I had to chase up the delivery a number of times. While the person on the phone was perfectly helpful within the remit of her role, it is clear that there were a number of third parties involved which made the process of chasing up and arranging an appropriate delivery extremely stressful. Please make the information on your delivery page clear so as not to raise expectations of a possible nominated delivery day for large items.”

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Posted 7 years ago

Hi. I'm really sorry you haven't had a good experience with your order from us. We often get the baths delivered direct from our supplier to the customer which usually means a quicker turnaround time. The flip side is we are out of the loop when arranging the delivery. We really don't like negative feedback and do take it seriously and would appreciate if you got in touch so we can look at how we can make the information clearer to help customers going forward.

Posted 7 years ago

“Excellent customer service from the team (Craig and Amreen) both on telephone and on email. They resolved my queries immediately with a very positive attitude. I would certainly recommend. Thank you.”

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Posted 7 years ago

Thank you Mrs Holman, it's appreciated.

Posted 7 years ago

Modern Living is rated 4.7 based on 1,266 reviews