Login
Start Free Trial Are you a business? Click Here

Modern Living Reviews

4.7 Rating 1,300 Reviews
93 %
of reviewers recommend Modern Living
4.7
Based on 1,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Modern Living Reviews
Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

Write Your review

“Nice people to deal with delivery come next Very please Highly recommend”
Helpful Report
Posted 2 years ago
“Excellent service”
Helpful Report
Posted 2 years ago
“Great product, really good customer service.”
Helpful Report
Posted 2 years ago
“Ordered the unit and it was delivered within 2 days. Great service”
Helpful Report
Posted 2 years ago
“Quick delivery lovely tiles not bad prices”
Helpful Report
Posted 2 years ago
“Really helpful staff and didnt feel anyting was too much trouble. Delivery as described and good. Floor tiles all in excellent condition and no issues. Great service.”
Helpful Report
Posted 2 years ago
“Great service”
Helpful Report
Posted 2 years ago
“Easy and trouble free transaction... goods arrived next day at 08hr00. Would recommend”
Helpful Report
Posted 2 years ago
“Sorry to report. Item was very damaged. Modern living response was very prompt. Am awaiting another item”
Helpful Report
Posted 2 years ago
“Excellent customer service - the people I spoke to were helpful and courteous. The product was good quality and delivered when promised. I would use this company again and am happy to recommend them.”
Helpful Report
Posted 2 years ago
“Delivered the next day no hassle great service.”
Helpful Report
Posted 2 years ago
“So far excellant. Quick delivery. Once fitted we shall know more.”
Helpful Report
Posted 2 years ago
“I ordered a lay on sink, with no problems. I was informed when the order had been confirmed. an email gave me an approximate delivery time. Unfortunately the tracking No. wasn't recognised by the courier.”
Helpful Report
Posted 2 years ago
Hi Mr Neil, I'm pleased everything arrived okay. Thank you for bringing the tracking issue to our attention. The bulk processing software we use to book the couriers doesn't generate a nice clickable link, just the long number. We are working on it! As you only provided a landline on the order you missed out on the text updates as well. I'll see what can be done to improve the communication.
Posted 2 years ago
“Ordered and unit arrived 2days later in a well pacakaged box. We had it fitted by local trades (Electrian and Joiner) as this is definitely NOT a DIY jobbie. I kust admit the "suction" on the extractor fan is not as great as i thought it would be as it will not hold a sheet of kitchen towel on the unit when on setting 3 ???”
Helpful Report
Posted 2 years ago
“Good quality item supplied”
Helpful Report
Posted 2 years ago
“Fantastic service and delivery. Will be buying more from you.”
Helpful Report
Posted 2 years ago
“Just had my new oven delivered by 2 lads, who were polite and helpful. The oven hasn't been installed so cannot comment on that. Modern living, first class service. Thank you”
Helpful Report
Posted 2 years ago
“Very easy. Helpful staff who answered questions on the phone and delivery arrived as scheduled. All good.”
Helpful Report
Posted 2 years ago
“Delivery was exactly as promised. Your delivery colleague was professional, curtious and very helpful in bringing the product into the property. Excellent customer service with no problems.”
Helpful Report
Posted 2 years ago
“Everything was OK until delivery which was arranged for & promised for 5th July 2024. This did not happen, despite me informing you that I would then be on holiday for 3 weeks. Modern Living blamed my lack of access by phone by the supplier, a 3rd party I had no knowledge of. The delivery was made today 30th August 2024. The original invoice stated that 2 man delivery was included. The delivery was made by 1 man.”
Helpful Report
Posted 2 years ago
Thank you for your review. We appreciate your feedback. Although your order left on time for delivery on the scheduled date, there was an unforeseen delay with Palletline, causing the delivery to miss the agreed date. Miro typically contacts customers to schedule deliveries and avoid wasted trips. Unfortunately, our process fell short this time, and we didn't meet our usual standards. We have since implemented additional systems with Miro to ensure better communication and coordination for future deliveries. Regarding the two-man delivery, our Miro ceiling hoods are delivered via pallet, as clearly stated in the on-page delivery information. We apologize for any confusion caused by the incorrect "2 Man Free Delivery" shipping class tag on the invoice, which should have been listed as just "Free Delivery." We have corrected this error. Thank you for bringing these issues to our attention.
Posted 2 years ago
Modern Living is rated 4.7 based on 1,300 reviews