Modern Living Reviews

Name: Modern Living
Address: 2-4 Duncome Way, Bradford
Rating: 4.71

4.7 Rating 1,281 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

Metrics

Info

4.7

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Modern Living 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was OK until delivery which was arranged for & promised for 5th July 2024. This did not happen, despite me informing you that I would then be on holiday for 3 weeks. Modern Living blamed my lack of access by phone by the supplier, a 3rd party I had no knowledge of. The delivery was made today 30th August 2024. The original invoice stated that 2 man delivery was included. The delivery was made by 1 man.”

Helpful Report

Posted 2 years ago

Thank you for your review. We appreciate your feedback. Although your order left on time for delivery on the scheduled date, there was an unforeseen delay with Palletline, causing the delivery to miss the agreed date. Miro typically contacts customers to schedule deliveries and avoid wasted trips. Unfortunately, our process fell short this time, and we didn't meet our usual standards. We have since implemented additional systems with Miro to ensure better communication and coordination for future deliveries. Regarding the two-man delivery, our Miro ceiling hoods are delivered via pallet, as clearly stated in the on-page delivery information. We apologize for any confusion caused by the incorrect "2 Man Free Delivery" shipping class tag on the invoice, which should have been listed as just "Free Delivery." We have corrected this error. Thank you for bringing these issues to our attention.

Posted 2 years ago

“Really pleased with my purchase, delivery on time , really pleasent delivery driver.”

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Posted 2 years ago

Thank you for your positive feedback! We're thrilled to hear that you are pleased with your enclosure and that the delivery driver made a great impression. Enjoy your new item, and let us know if you need any further assistance.

Posted 2 years ago

“One item delivered. One not.”

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Posted 2 years ago

Sorry for the delay. I've chased Scudo regarding the missing tray and we will get it to you shortly.

Posted 2 years ago

“Hi to whom this may concern the person I spoke to was very polite and helpful, would definitely use this company again. With kind regards.”

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Posted 2 years ago

We appreciate your feedback and are thrilled to hear that our team member (it was Michael - I looked up the phone record!) was polite and helpful. We're glad to know you would choose us again. Thank you for your support!

Posted 2 years ago

“Very good company said it would be dispatched on the day they advised, arrived promptly fully tracked, no issues thank you”

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Posted 2 years ago

We appreciate your kind words! It's great to know that our dispatch and tracking process met your expectations. Thank you for choosing us, and we hope to assist you again in the future.

Posted 2 years ago

“Quick delivery and well packed but quality of sink not as good as I have previously had.”

Helpful Report

Posted 2 years ago

We appreciate your review. It's good to know the delivery was fast and the item was well-packed. We apologize that the sink's quality was not up to par. Please reach out to our support team, and we'll be happy to address your concerns.

Posted 2 years ago

“Great service and great stuff. Thanks”

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Posted 2 years ago

Thanks for your positive feedback! We’re pleased to hear you’re happy with both our service and products. If you need anything else, just let us know!

Posted 2 years ago

“Not yet fitted but quick delivery and high quality product. Then you,”

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Posted 2 years ago

Hi Gael, thanks for your feedback! We're glad to hear you were pleased with the quick delivery and the quality of the product. If you need any assistance with fitting, feel free to reach out. Enjoy!

Posted 2 years ago

“Very good customer service very quick delivery”

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Posted 2 years ago

Thanks for the great review! We’re thrilled you enjoyed our speedy delivery and top-notch customer service. If you need anything else, just give us a shout!

Posted 2 years ago

“Easy ordering, delivery fast and free! Delivery able to be tracked step by step with regular updates available. Sink fitted and looks great - lovely bargain in the sale too!”

Helpful Report

Posted 2 years ago

Thanks for the great feedback! We're happy you enjoyed the easy ordering process and quick, free delivery with tracking updates. It's awesome to hear the sink looks great and you got a bargain in the sale. If you need anything else, we're here to help!

Posted 2 years ago

“Amtico click flooring arrived intact, well packed, good price. Good service.”

Helpful Report

Posted 2 years ago

Thanks for the great feedback! We're glad the Amtico click flooring arrived in perfect shape and that you're happy with the price and service. If you need anything else, just let us know!

Posted 2 years ago

“my order came without a chopping board i sent an email to customer services, and this was swiftly dealt with received the missing item within a few days fantastic service & supplier of great quality sinks thanks very much kind regards Adrian”

Helpful Report

Posted 2 years ago

Hi Adrian, Thanks so much for sharing your experience! We're glad to hear that our customer service team quickly sorted out the missing chopping board and that you received it promptly. We’re also thrilled that you’re happy with the quality of our sinks. If you need anything else, don’t hesitate to reach out! Kind regards, Modern Living

Posted 2 years ago

“Great selection of sinks at very competitive prices. Fast delivery and kept informed. Slight issue with sink but contacted customer support and resolved quickly. Will certainly be a returning customer.”

Helpful Report

Posted 2 years ago

Thanks for the positive review! We’re glad you liked our sink selection and prices, and that delivery was quick. Sorry about the minor issue, but we're happy it got sorted fast. Looking forward to having you back as a customer!

Posted 2 years ago

“Quick delivery.Driver ameniable,as I wanted to check product.Free delivery,which is rare.Thankyou”

Helpful Report

Posted 2 years ago

Thanks for the feedback! We’re glad the delivery was quick and the driver was helpful. It’s great to hear you appreciated the free delivery. Thank you for your kind words!

Posted 2 years ago

“Unexpected and very interesting design planned. Plans executed by excellent fitters. Fari price, good quality products.”

Helpful Report

Posted 2 years ago

Thanks for the awesome review! We're thrilled that our design caught you by surprise and that our fitters nailed it. Glad to hear you’re happy with the quality and price. If you need anything else, give us a shout!

Posted 2 years ago

“Very good customer service”

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Posted 2 years ago

“Good communication, delivery was quick & ordering easy. Very pleased with items. Needed a new cabinet & basin for the bathroom, good quality & very reasonable price, had to purchase a tap, but even then, cost was very affordable. Would buy from modern living again.”

Helpful Report

Posted 2 years ago

Thanks for the awesome feedback! We're thrilled to hear you enjoyed the smooth ordering process, quick delivery, and great quality at a reasonable price. It loooks like you made a savvy choice with your new cabinet and basin! If you need more fantastic finds in the future, we'd be delighted to help.

Posted 2 years ago

“Excellent customer service thank you for your help”

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Posted 2 years ago

“Fast service, excellent packaging. Taps look very good quality.”

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Posted 2 years ago

“Delivery was quick as indicated”

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Posted 2 years ago

Modern Living is rated 4.7 based on 1,281 reviews