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Modern Living Reviews

4.7 Rating 1,284 Reviews
93 %
of reviewers recommend Modern Living
4.7
Based on 1,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Modern Living Reviews
Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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Superb Customer Service, no match on price to be found anywhere! I was looking for some 4 High End WIFI connectable Bosch Kitchen Appliances totalling around £4400. All of the more widely known suppliers could only get close on Some of the comparative items and never them all. I didn’t bother with the 2 largest competitors who promised to price match because of the service ML provided. I live at a Scottish Postcode and initially the site wouldn’t accept my delivery, within a few days ML Customer Sevices contacted me, set up a workaround for the Postcode issue and arranged delivery on a day that suited me. In this day and age of internet shopping they went that extra mile and added a personal touch and versatile service at a fantastic price and even gifted me a compatible Bosch Pan Set for my Induction Hob. 11/10 is all I can say, exceeded all expectations.
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Posted 7 years ago
Very good communications and very quick delivery. Bath still to be fitted but is just as described.
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Posted 7 years ago
It was a great pleasure doing business with this company - Buhani Ltd. The internet name is Modern Living. I was impressed that the company was offering a better price than Appliances Direct was for a NEFF recirculation kit. I placed my order by phone but Craig was kind enough to ring me back and to point out that the kit I was requesting was not the right one for the hood I was buying. He then sent me a Neff pdf relating to my hood by email to confirm his findings. I felt he had gone the extra mile. My package was delivered promptly and thanks to Craig it was the right item.
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Posted 7 years ago
Ordered a Bosch Hob on Thursday and it was delivered next day. Excellent service and I would definitely use Modern Living again. Very impressed with the service.
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Posted 7 years ago
Excellent service from help with selection to delivery. Goods exactly as required.Job done. Would very strongly recommend Modern Living. Thankyou Craig and Amreen
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Posted 7 years ago
Rang to check that the item was in stock. It was so I ordered it that morning and item was delivered the following day. Very fast delivery and very happy customer.
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Posted 7 years ago
Just one word to describe the services offered to me...excellent!!
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Posted 7 years ago
Fabulous, and easy to use site. Delivery spit on too. Thanks
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Posted 7 years ago
Thank you Modern Living (shout out to Craig) for all the support and guidance while choosing and buying my ceiling extractor. I will definitely be recommending you and will shop with you again. Also thanks for the excellent delivery service too.
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Posted 7 years ago
Absolutely superb service, great price, quality goods, very happy customer.
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Posted 7 years ago
I ordered on line on Monday and the goods arrived on Thursday with no problem.The service was efficient.The price was competitive.
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Posted 7 years ago
You were the only site to offer the option of buying the accessories needed for fitting into a 900mm cabinet and operating in recirculation mode. Your prices were good and delivery quick once dispatched
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Posted 7 years ago
The lady i spoke to eas very efficient, helpful and friendly. My ducting kit was delivered the next day. Did the job without any hassle.
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Posted 7 years ago
Can't tell you how pleased we are with our Luxair Extractor Fan. Looks very stylish and despite my builders doubt of its capability, he has been proven wrong and is impressed. Most importantly, is a huge big thank you to Craig for all the valuable advice and service. No matter how many times I called (and I called a lot!) he was very happy to help and was patient as a Saint.
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Posted 7 years ago
Great communication and delivery updates.
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Posted 7 years ago
Item arrived as promised. Best price on the Internet. Order to despatch was 4 days, same day / next day despatch would have received 5 stars. Choose courier APC had good communications
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Posted 7 years ago
Very friendly professional service . Extremely helpful . Will recommend to all I know .
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Posted 7 years ago
Delivery driver pretended to attempt delivery, I was in , no card put through. In fairness whoever answered the phone was great but I have still not received anything.
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Posted 7 years ago
Paid £15 with no option for any other postage than next day, delivery hasn't arrived so have to wait until Tuesday now, 4 days delivery.
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Posted 7 years ago
Hi. Sorry you feel we haven't fulfilled your order correctly. We received the order at 7:39am on Friday 24th and dispatched same day. Our courier delivers next working day, which due to the bank holiday is today - Tuesday 28th. I'm not sure what more you were expecting or thought we could have done.
Posted 7 years ago
One item in my order (a hob) arrived broken and I had a deadline the next day as the slot was booked for someone to install it. The person I called at Modern Living was extremely helpful and they sent a replacement the next morning by courier and took the faulty one. Very impressive service.
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Posted 7 years ago
Modern Living is rated 4.7 based on 1,284 reviews