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Modern Living Reviews

4.7 Rating 901 Reviews

94 %

of reviewers recommend Modern Living

Company Reviews

4.7

Based on 901 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01274 541236

Email:

sales@modernlivingdirect.co.uk

Location:

2-4 Duncome Way
Bradford
bd8 9SY

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1

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the radiator in good time and is now installed and doing its job. I replaced an identical chrome radiator and the difference in heat output in amazing. We now have a warm bathroom after some years. Chrome radiators look good but are no good for heating a room.”

Posted 3 months ago

“Quick delivery and good price . I would use again”

Posted 3 months ago

“Excellent service, great communication. Fast delivery.”

Posted 3 months ago

“Great service very helpful”

Posted 3 months ago

“All, ok thank you”

Posted 3 months ago

“Craig was brilliant. We had no knowledge of kitchen extraction fans and he took time to find out what we needed then gave us options on products that would be suitable, thank you”

Posted 4 months ago

“Ecellent service deliverd when stated good condition brand new”

Posted 4 months ago

“Great customer service, Purchased a shower tray it arrived quickly but with a small amount of damage from delivery company. Contacted modern living and they sent out a replacement the next day. Great customer service will not hesitate to order from this company again.”

Posted 4 months ago

“Yes great service order came when it said it would use again Iain Gordon”

Posted 4 months ago

“Really great product and very fast delivery”

Posted 4 months ago

“Service is swift. 👍🏻”

Posted 4 months ago

“I was sent the wrong filter. Arranging collection and refund is very problematic. Despite multiple calls, emails and promises I am still waiting for the wrong item to be collected and refunded.”

Posted 4 months ago

Hi Pam, The replacement filter mentioned in the product description was sent to you, as the originally listed one is no longer available—a detail that you might have overlooked. However we do apologise for the delay in getting it collected. We booked the collection and didn't spot that it had failed (due to no fault of yours) and have not re-actioned it yet - despite your email. We will get that rebooked.

Posted 4 months ago

“Whilst the product itself is very nice and a good price, the dispatch is way too slow. It might not matter to you if you were doing a refurb but if you have a broken kitchen tap that you can't get any water out of, it's useless!”

Posted 5 months ago

We appreciate you sharing your feedback with us. We've noticed your rating, and while we're a bit disappointed, we want to provide some context. Typically, we strive to deliver orders more efficiently, however, there are instances where we await a delivery from our supplier, which may introduce a slight delay. In your case, you placed an order at 15:23 on November 22nd, and the tap was delivered on the 29th at 10:45. Although our goal is to ship promptly, we still managed to deliver it to you within 5 working days. We understand the importance of timely service and are continuously working to improve our processes. Thank you for your understanding.

Posted 5 months ago

“Easy ordering process and very swift delivery, good communication emails of order status .”

Posted 5 months ago

“Goods ordered, delivered with no delays, packed well , not yet fitted but am sure it will be fine.”

Posted 5 months ago

“Quick delivery, packaged well”

Posted 5 months ago

“Great product, good price and delivered quickly”

Posted 5 months ago

“Bought an extractor hood and motor. We needed to exchange the motor. Was swiftly collected and replaced.”

Posted 5 months ago

“Small problem at the the start a mix up with despatch apart from that product excellent very nice extractor very pleased. Thanks again cheers Ian”

Posted 5 months ago

“One person delivered the large corner bath thus damaging the edges. This was replaced the next day when the damaged one was neing collected upon informing the seller.”

Posted 5 months ago

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Modern Living is rated 4.7 based on 901 reviews