Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 33,071 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 33,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 1st July 2026

1457

Anonymous

Anonymous // 01/01/2019

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“Awful company to deal with . Returned an item on 6th April .. still no refund on 1st May despite me constantly chasing it . Keep being told it has been processed when clearly it hasn’t and now no one answering calls or emails. Strongly advise do not use this company.”

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Posted 4 months ago

“Love these sandals. Dress up dress down they're a treat to my feet. Great communication and delivery service”

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Posted 4 months ago

“Unfortunately my normal size which I have in a tan leather loafer did not fit me in this pink Emelis Moccasin Too big and too wide So disappointed”

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Posted 4 months ago

“Edulis camel leather shoes. Truly the most unwearable shoes I’ve ever purchased. There is a button at the back of the heel that digs in and makes these shoes impossible to wear.”

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Posted 4 months ago

“These sandals are so beautiful and comfortable. I ordered the bright pink and sand. They are great , the size 8 is the right fit not tight ( I have gone up in size as I have a slightly wider foot).”

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Posted 4 months ago

“Lovely shoes bought my size but they are too small”

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Posted 4 months ago

“I ordered a pair of leather ankle boots that were beautiful but too large . Having paid for a tracked first class return I have had neither a smaller size or refund . I have had no communication and sm so very disappointed. I will not recommend this site .”

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Posted 4 months ago

“Absolutely dire customer service and care. Despite phones lines saying open, they are closed! Despite saying web chat, none available on website. Despite numerous emails, no contact! Delivery absolutely appalling, lead times are ridiculous and when it does arrive, different size shoes in box! Cannot make contact to resolve As a regular customer and long time purchaser at Moda in pelle, I will not be buying online again I am afraid if this is the standard of customer care”

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Posted 4 months ago

“Fantastic Burgundy knee high boots. Beautiful colour. Good quality leather. Look like they will be very durable. Stretch back ideal for larger calves. Just as described. Bought in sale so excellent value. Very happy with this purchase.”

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Posted 4 months ago

“I received the order quickly but unfortunately I had to return it because the shoes were too small.”

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Posted 4 months ago

“Very disappointed. Boots arrived in damaged packaging. Appeared to have been tried before (and likely returned)! Ankle width so narrow unable to get foot into boot then had to pay to return a totally unusable item. Will not buy from Moda in Pelle again.”

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Posted 4 months ago

“Beautiful gold sandals, very comfortable and true to size.”

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Posted 4 months ago

“I am delighted for my shoes, I brought some ankle boots in sale I was sceptical about the boots but they arrived on exact date,looking amazing, very comfy such a bargain, definitely ordering again 😄”

Moda in Pelle 5 star review on 9th April 2026

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Posted 5 months ago

“Beautiful boots and are really comfy highly recommended”

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Posted 5 months ago

“Tried on numerous occasions to contact phone lines closed or no one can’t take your call!! Emailed, done the online chat no one has got back to me! I’m waiting on a refund of over £200 that I returned the shoes to store on 23/3/2026. Really not happy as I can’t speak to anyone… BAD none existent customer services! Not recommended.”

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Posted 5 months ago

“Lovely trainers but a little narrow . I would recommend buying a size bigger unless you have narrow feet. They arrived on time.”

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Posted 5 months ago

“Looked like a lovely boot however wrong size in box? Size 35 in box marked 37 on box? my size ordered 37! On way back”

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Posted 5 months ago

“I don't wear these but the person I bought tehm for is more than happy with them and has as yet had nothing negative to say so I can only give 5 stars.”

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Posted 5 months ago

“Love my boots, so comfortable & trendy. True to size will buy more from you in the future.”

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Posted 5 months ago

“I love MiP😃 Their collections are always just that little bit different whilst retaining the comfort we all need. Very stylish, and my go to shop when looking for new footwear”

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Posted 5 months ago

Moda in Pelle is rated 4.7 based on 33,071 reviews