Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 32,888 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 32,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 9th March 2026

1450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this brand - nice leather, can buy leather lined. Always stylish (if a little narrow).”

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Posted 9 months ago

“The quality of the shoes is outstanding, I love the designs and the service is great”

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Posted 9 months ago

“I have boots, sandals and shoes from you love the all. But your refund policy is terrible. I am waiting over 3 weeks for a refund not very good customer service.”

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Posted 9 months ago

“Very poor experience. Returned 1 item at the end of August and still waiting for a refund. Cant get through to customer service by telephone or live chat and no response to emails.”

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Posted 9 months ago

“Fantastic autumn inspired boots Item as described and delivery was prompt. Getting comments every time I wear them”

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Posted 9 months ago

“I have made numerous purchases from Mode In Pelle, both instore and online. I have always found the service to be excellent and the comfort of all my purchases outstanding ... definitely my 'go to' shoe brand !!”

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Posted 9 months ago

“I brought a pair of shoes- the ordering was quick and easy to follow and had my shoes within the time period they instructed I wear the shoes for work and they are comfortable and have caused me no blisters or discomfort”

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Posted 9 months ago

“Lovely soft leather flat shoes. However the tight leather edging at the front, makes them slightly uncomfortable to wear all day. Hence only 4 stars and not 5.”

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Posted 9 months ago

“I returned 3 pairs of shoes 3 weeks ago and still don’t have a refund. This is very poor. I emailed at day 10 and all I got was a Discount code for a future purchase. I won’t be ordering online again”

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Posted 9 months ago

“As ever fab purchase, look great, super comfy”

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Posted 9 months ago

“1 word Great”

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Posted 9 months ago

“Had a number of purchases through the website Clear descriptions and sizing is spot on Whole process is easy and delivery always been quick”

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Posted 9 months ago

“Delivered as promised and well packaged. The shoes are lovely and extremly comfortable,I have been complimented by several people on how good they look!”

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Posted 9 months ago

“Returned two pairs of sandals. The refund process is not very quick. Phoned but lines not open. Tried for two days. No response from the chat line either. Had to send two emails”

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Posted 9 months ago

“Easy process to order and goods delivered super quick. Love Moda and buy online a lot of the time.”

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Posted 9 months ago

“The product was good but the refund procedure doesn’t work. They promise a refund within 10 working days it is now 17 days since I returned some sandals and still no refund despite chasing them”

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Posted 9 months ago

“Absolutely shocking service when refunding! DO NOT BUY! Still waiting for a refund for shoes bought over two months ago! Logged case with RESOLVER. DIFFICULT to contact company as no response to emails, chatbot doesn't work and lengthy phone queues! Company state they having issues with refund process system but amazing that they are still able to process sales?! DISGRACEFUL!”

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Posted 9 months ago

“the service i receieved when ordering and delivery was very good, i have no complaints there. However, i returned my order in store on Monday 25th August and have still not received a refund which is very poor. the communication on emails is very slow.”

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Posted 9 months ago

“My purchase of a beautiful hobo bag is the latest in a long line off perfect moda trends. Orders are put through and despatched in record time and returns are easy and hassle free. I wouldn't know how to fault them!”

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Posted 9 months ago

“Shoes: boots always good quality and bit different”

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Posted 9 months ago

Moda in Pelle is rated 4.7 based on 32,888 reviews