Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 33,071 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 33,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 1st July 2026

1457

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My boots are gorgeous and super comfy! I wear them for a 12 hour shift and my feet still feel great after it. Would definitely recommend. Shipped quickly!”

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Posted 1 year ago

“I purchased trainers and boots, from their site. The quality is exceptionally, very comfortable, very fashionable.”

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Posted 1 year ago

“The trainers were great quality but gaped on my right foot. I took them back to the Manchester shop, although I bought on line. This was almost 1 month ago and I still haven't had a refund! My chat box has remained unanswered and no reply from customer services. I'm sorry I have to write this poor review as I've had several pairs of Moda shoes and always been happy.”

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Posted 1 year ago

“I have returned goods which cost me £13 over three weeks ago, I have had no refund or even a response. Customer service is appalling.”

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Posted 1 year ago

“Quality products and easy to order and return if necessary.’”

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Posted 1 year ago

“Very poor quality, broke after 2 wears and when I contacted the company through their webform I had no reply, will never buy from this company again! 35£ for 2 wears before breaking is ridiculous”

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Posted 1 year ago

“Great quality, stylish comfy and good value”

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Posted 1 year ago

“I am being asked to review an item I have returned 16 days ago and am still waiting for my refund into my bank account. I have tried all the contact avenues with Moda and have had no luck. I am getting very frustrated and extremely annoyed. This is just not good enough!”

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Posted 1 year ago

“Great quality products and quick delivery, I buy most of my footwear from here!”

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Posted 1 year ago

“I ordered shoes online. They did not fot me so i returned them asking for a refund. It has been more than a month now and i am still waiting for my refund. I was told the shoes had been received but that there was a processing delay for my refund. My weekly emails to follow up on the “delay” have remained unanswered. Not acceptable, not happy.”

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Posted 1 year ago

“Great shoes, really comfortable”

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Posted 1 year ago

“I was not impressed that the trainers were more like a size 6 when I ordered a size 7. I had to pay postage to send them back and 2 weeks later I have still not had a refund or any email acknowledging either my email or receipt of the items. I know they were received because I purchased tracked delivery. I will not be ordering online from them again”

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Posted 1 year ago

“Beautiful, comfortable boots of the softest leather bought at a great price in the sale. Delivery was very fast and efficient too. I had to pay a few pounds in customs duty and VAT as we live in Ireland now, but it was worth it.”

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Posted 1 year ago

“Unfortunately I can only give two stars as the customer care response is very poor. Refunds should not take over three weeks and still waiting. I've bought quite a few pairs of shoes and boots from Moda in Pele in the past, and luckily I've never had to return them. The quality is fabulous and designs are beautiful! Howerver, I am still awaiting a refund from a recent return as I ordered a few pairs so that I could choose the best style. I have been waiting for over three weeks and nothing yet. I am concerned as no one from Moda in Pele have contacted me - I've only received automated replies from email, text messages and online chat. I love the shoes that I have kept, so I have put the same shoes, but in a different colour in my basket. I will not be purchasing any more shoes until I receive my refund.”

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Posted 1 year ago

“Purchase of a pair of summer sandals. Perfect style and the fit is so good. Worn in holiday and they are so comfortable. Easy site to order from and very quick delivery to local store.”

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Posted 1 year ago

“I have numerous pairs of trainers, shoes, sandals and boots, all from Moda in Pele. They are all of great quality, are comfortable and always have the edge in terms of style.”

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Posted 1 year ago

“Boots are gorgeous and very comfortable and a great price as well.True to size fit perfectly.”

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Posted 1 year ago

“Excellent quality shoes. Quick delivery, overall a very positive experience. I will be buying from them again”

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Posted 1 year ago

“Very slow refunding. I have been waiting 27 days for a refund. Even though they have accepted they have the return. My refund has still not been processed.”

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Posted 1 year ago

“Moda in Pelle my go to shop for all things footwear. Absolutely fantastic selection of shoes, sandals and trainers not forgetting accessories. Excellent value for money would highly recommend.”

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Posted 1 year ago

Moda in Pelle is rated 4.7 based on 33,071 reviews