Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 33,071 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 33,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 1st July 2026

1457

Anonymous

Anonymous // 01/01/2019

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“I have so many moda shoes they are stylish comfortable and quality is second to none that is why I continue to buy from them”

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Posted 1 year ago

“I returned an item on 23/7/25 and have still not received a refund despite contacting you.Extremely disappointed with your service.”

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Posted 1 year ago

“I ordered sandals sadly had to return them to big they were good quality plenty of room”

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Posted 1 year ago

“This has to be the best company to buy shoes or boots from. Very happy with the service.”

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Posted 1 year ago

“I've bought two pairs of Bezzie boots and a pair of leather trainer. All fabulous quality. Free, quick delivery.”

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Posted 1 year ago

“I recently bought a pair of shoes in the sale. They were a style I had previously but with a lovely 3D flower added. Beautiful, comfortable shoe however sadly it had a fault. I spoke to customer service who had no hesitation in sorting out the issue. A special mention here for Leilani, she was friendly, polite and very professional in dealing with my call.”

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Posted 1 year ago

“Very quick delivery the service is perfect. Fell back in love with Moda In Pelle after walking into a shop in Chester. Lovely fashionable shoes and still has style and the sandals I bought are comfy Thank you”

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Posted 1 year ago

“Beautiful quality leather shoes and great customer service. I've bought quite alot of shoes and boots online and been delighted with them.”

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Posted 1 year ago

“Always so stylish, excellent quality & super comfy! Absolutely love Moda shoes! My go to place”

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Posted 1 year ago

“Lovely quality shoes which unfortunately had to be returned due to fit. After sales treatment disgraceful. After returning on the 29th July received an e-Mail saying that I would be refunded by the 20th August. Despite numerous e-mails ( replied by automated reply) and very frustrating ingnored telephone calls it is now the 27th of August and no signs of my refund.”

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Posted 1 year ago

“Moda In Pelle footwear is beyond a doubt the most comfortable and flattering. From low heeled boots, casual day wear to heels for that special occasion I would recomend Moda In Pelle. I bought the Bezzie boots in cream leather last winter and also the black and they have taken me through every season as they feel butter soft and can be worn with jeans and dresses for a boho look. I have had lots of compliments when out and about wearing my Bezzies! I needed a very stylish pair of silver heels for an upcoming celebration and once again Moda In Pelle had exactly what I needed. I actually only go to Moda In Pelle when looking for footwear as I am never disaapointed. I have very bad bunions therefore I have to be careful when choosing footwear but I know that I can find style and also comfort with every purchase. Thank you Moda In Pelle!”

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Posted 1 year ago

“Fat and easy process.Gorgeous shoes at a great price”

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Posted 1 year ago

“Beautiful sandals, leather is of great quality and buttersoft. True to size and look great dressed up with a summer dress or casual with jeans or shorts”

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Posted 1 year ago

“No refund in my account. Been waiting since 31st July. AVOID !!!”

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Posted 1 year ago

“Beautiful soft shoes, well packaged and quick delivery”

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Posted 1 year ago

“I’ve recently ordered boots, trainers and flat mules with Moda In Pelle, and they are now officially my new favourite shoe brand. Lovely quality leather…well made…and really comfortable! Everything you need in a shoe!”

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Posted 1 year ago

“Love the boots I ordered so much that I ordered three more pairs. Bought in the sale and combined it with a 3 for 2 code and it came out at a ridiculously good price. The only thing to note is that the sizing is wildly off. I am ALWAYS a size 4 and have been since I was 11 years old. I never wear any other size. When I ordered a size 4 in these boots, they were huge. I had to pay over £5 to return them and then ordered again in a size 3 and they fit perfectly. I guess my main annoyance is that the sizing is so far off and I had to pay so much for the return when I had no way of knowing that they were so far from fitting. The first pair I ordered that I returned were definitely returned by someone else too - they had creases where the shoe bends as you walk. They'd definitely been worn a few times to get that settled-in crease.”

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Posted 1 year ago

“As always, smart shoes at a good price.”

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Posted 1 year ago

“I am disappointed that such a well-known company has chosen to cooperate with such an unreliable company as Evri. I returned my order but I have not received a refund because the parcel supposedly never reached Moda in Pelle. I paid for shoes that unfortunately I do not have. The customer service was also very unhelpful. Shameful.”

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Posted 1 year ago

“Hi Modaimpelle this was the first time I have bought on line I was absolutely delighted with the service I will use the service soon for new pair of boots we’ll done”

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Posted 1 year ago

Moda in Pelle is rated 4.7 based on 33,071 reviews