Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 33,071 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 33,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 1st July 2026

1457

Anonymous

Anonymous // 01/01/2019

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“Loved every pair boots I’ve kept. Which is quite a few. Quality style and comfort.”

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Posted 1 year ago

“Really so delighted with my trainers that I bought a second pair, quality and comfort are excellent”

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Posted 1 year ago

“Lovely sandals bought 2 of the same in different colours. Fast delivery”

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Posted 1 year ago

“I love the sales! And I was able to purchase a pair of shoes online (twice - needed to size up) and return the others to my local store! Both excellent service. And also a pair of "bling" wedge trainers! Just had a lovely compliment on them so THANKS! X”

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Posted 1 year ago

“The most comfy wedge trainers ever, wouldn’t buy from anywhere else. Fast delivery too. Highly recommended.”

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Posted 1 year ago

“Great price for shoes although they are a little big as reviews stated, lovely colour for autumn”

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Posted 1 year ago

“Terrible appalling service !! Still waiting for refund now nearly 1 month . NEVER use this company”

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Posted 1 year ago

“Quality, comfortable, stylish shoes that last.”

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Posted 1 year ago

“Great service Lovely shoes good quality”

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Posted 1 year ago

“Never received my purchase. I purchased shoes at the end of July. After many emails, unanswered, still no shoes. Trying again to contact Moda nobody answering phones. In 22nd August I was told they were arranging next day delivery. They have given me a 30 per cent voucher. Still no shoes, absolutely disgusted with the company. I give up.”

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Posted 1 year ago

“I have found the experience stressful, disappointing, unprofessional and not very likely that I'd ever buy anything from your company again. I returned a parcel nearly a month ago and still haven't had a refund even after sending you proof of postage and proof of delivery at your warehouse. I've sent countless emails but it seems even that hasn't prompted the refund. Your returns system is shocking and needs overhauling. I await my refund. I also, unbelievably, had to pay to return a wrong item that was sent to me. You sent me the wrong shoes, and then I'm responsible for the return postage??? Something definitely not right there!”

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Posted 1 year ago

“Lovely soft leather trainers in gorgeous colours. Great fit and speedy delivery. Also a bonus that they were massively reduced in the sale, so I bought three pairs!”

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Posted 1 year ago

“I was in your meadowhall branch 8/8/25 and purchased a lovely bag in the sale. A wonderful assistant kindly got me a new one out the back that had not been taken out the package. I then saw the perfect sandals for my daughters wedding in new stock. I decided to buy them and as I couldn't use my 20% off on line discount I was given 10% off. As the only pair in my size had been worn in the shop I was also ordered a brand new unworn pair. That made the sandals even more special. Fantastic service and stock! Thankyou”

Moda in Pelle 5 star review on 29th August 2025

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Posted 1 year ago

“Beautiful shoes that fit well, nice styles, great quality, fast delivery. Highly recommended!”

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Posted 1 year ago

“Absolute quality and design 👌don’t get better than this price and quality”

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Posted 1 year ago

“Lovely footwear and very good service”

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Posted 1 year ago

“The quality of the merchandise is excellent, but sadly I had to return the item as they did not fit. Unfortunately, the return process to obtain a refund is over complex necessitating an additional response to the type of refund required.”

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Posted 1 year ago

“As a very long standing customer of Moda in Pelle purchasing on line or visiting your store in Chester always a pleasure as to design & quality.”

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Posted 1 year ago

“So pleased I found this company. I now have four pairs of flatform trainers. They are so comfy and can be worn for work or play. The trainers are well.made with an easy zip to help putting on. Colours last well and are super easy to clean”

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Posted 1 year ago

“Always a easy transaction and never been disappointed with quality of my shoes or bags!!”

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Posted 1 year ago

Moda in Pelle is rated 4.7 based on 33,071 reviews