Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 33,071 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 33,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 1st July 2026

1457

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s my go to website for all footwear! Whatever I’ve purchased has been of excellent quality, stylish, lovely colours and very importantly, so comfortable. Any queries I’ve had have been dealt with speedily and efficiently by Customer Services. Oh and delivery is free so why go anywhere else!!”

Helpful Report

Posted 1 year ago

“This was my second great purchase with Moda in Pelle and I wasn't disappointed! Great selection, sale prices, speedy delivery in a beautiful box that I shall keep! From start to finish, it was another positive experience! And, I love my new trainers!”

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Posted 1 year ago

“Very comfortable and soft leather trainer. I love it.”

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Posted 1 year ago

“Love this brand - nice leather, can buy leather lined. Always stylish (if a little narrow).”

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Posted 1 year ago

“The quality of the shoes is outstanding, I love the designs and the service is great”

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Posted 1 year ago

“I have boots, sandals and shoes from you love the all. But your refund policy is terrible. I am waiting over 3 weeks for a refund not very good customer service.”

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Posted 1 year ago

“Very poor experience. Returned 1 item at the end of August and still waiting for a refund. Cant get through to customer service by telephone or live chat and no response to emails.”

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Posted 1 year ago

“Fantastic autumn inspired boots Item as described and delivery was prompt. Getting comments every time I wear them”

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Posted 1 year ago

“I have made numerous purchases from Mode In Pelle, both instore and online. I have always found the service to be excellent and the comfort of all my purchases outstanding ... definitely my 'go to' shoe brand !!”

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Posted 1 year ago

“I brought a pair of shoes- the ordering was quick and easy to follow and had my shoes within the time period they instructed I wear the shoes for work and they are comfortable and have caused me no blisters or discomfort”

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Posted 1 year ago

“Lovely soft leather flat shoes. However the tight leather edging at the front, makes them slightly uncomfortable to wear all day. Hence only 4 stars and not 5.”

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Posted 1 year ago

“I returned 3 pairs of shoes 3 weeks ago and still don’t have a refund. This is very poor. I emailed at day 10 and all I got was a Discount code for a future purchase. I won’t be ordering online again”

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Posted 1 year ago

“As ever fab purchase, look great, super comfy”

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Posted 1 year ago

“1 word Great”

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Posted 1 year ago

“Had a number of purchases through the website Clear descriptions and sizing is spot on Whole process is easy and delivery always been quick”

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Posted 1 year ago

“Delivered as promised and well packaged. The shoes are lovely and extremly comfortable,I have been complimented by several people on how good they look!”

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Posted 1 year ago

“Returned two pairs of sandals. The refund process is not very quick. Phoned but lines not open. Tried for two days. No response from the chat line either. Had to send two emails”

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Posted 1 year ago

“Easy process to order and goods delivered super quick. Love Moda and buy online a lot of the time.”

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Posted 1 year ago

“The product was good but the refund procedure doesn’t work. They promise a refund within 10 working days it is now 17 days since I returned some sandals and still no refund despite chasing them”

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Posted 1 year ago

“Absolutely shocking service when refunding! DO NOT BUY! Still waiting for a refund for shoes bought over two months ago! Logged case with RESOLVER. DIFFICULT to contact company as no response to emails, chatbot doesn't work and lengthy phone queues! Company state they having issues with refund process system but amazing that they are still able to process sales?! DISGRACEFUL!”

Helpful Report

Posted 1 year ago

Moda in Pelle is rated 4.7 based on 33,071 reviews