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Moda in Pelle Reviews

4.7 Rating 32,753 Reviews
93 %
of reviewers recommend Moda in Pelle
4.7
Based on 32,753 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Moda in Pelle Reviews

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

I have been a customer of Moda in Pelle for may years and can verify the high quality of their shoes and quick delivery.
Helpful Report
Posted 6 months ago
Moda in Pelle is my go to for shoes all year round. They are always well structured,good quality and most importantly: comfortable. Of my last 8 pairs of shoes purchased,7 have come from here,love their speedy delivery and if you do need to return,it's easy and hassle free.
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Posted 6 months ago
All footwear is vey fashionable and comfortable.
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Posted 6 months ago
Great service, sandals I brought are of good quality & very comfortable to wear.
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Posted 6 months ago
I found the website easy to use and was pleased that Mode in Pelle did half sizes. Unfortunately the trainers I ordered were too big and I had to return them. It took Moda in Pelle weeks to refund my money which I wasn't too happy about.
Helpful Report
Posted 6 months ago
Lovely choice of footwear and I’ve had some really good shoes over the years but this summers selection didn’t hit the mark for me. Also had to wait weeks for my refund after returning through one of your stores.
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Posted 6 months ago
Placed an order for two items from the sale of shoes, lovel both the items, they’re really comfortable and practical
Helpful Report
Posted 6 months ago
Good serivce! Quality products
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Posted 6 months ago
I have five pairs of shoes from the company they are so comfortable but also look so classy.
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Posted 6 months ago
Your service has been absolutely diabolical – you’ve held my shoes for 4 weeks and still not refunded me. I would never use your company again and I’ve shared my experience with others so they know how poor the customer service is.”
Helpful Report
Posted 6 months ago
So comfy! I have sandals and boots and they are so soft and funky!!
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Posted 6 months ago
I’ve bought some really lovely boots and sandals from here. The only downside is the sizing can be variable so the cost of returns is a drawback to ordering multiple pairs to try.
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Posted 6 months ago
Love the design of Moda in Pelle Sneakers. They are immediately comfortable and due to the different styles and colours, can mix with anything. Would highly recommend.
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Posted 6 months ago
Beautiful shoes , from a beautiful presented online shopping, and also the shopping experience in Leeds in their Victoria quarters shop is beautiful
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Posted 6 months ago
This brand is the only brand I can feel comfortable ( and stylish) in since my foot surgery. I have about 12 pairs of trainers and sandals now which I can wear all day long - they are like walking on air and fully support my feet - love them
Helpful Report
Posted 6 months ago
The shoes I purchased are so comfortable and a great sale price The whole order, communication and delivery process was speedy and without complications Would definitely recommend
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Posted 6 months ago
I never wear shoes with heels or pointed toes and for my daughters wedding I tried many many pairs and these shoes not only looked fabulous and the quality exceptional, they were extremely comfortable and matched my outfit perfectly.
Moda in Pelle 5 star review on 22nd August 2025
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Posted 6 months ago
Service first class neatly packed arrived on time will buy again
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Posted 6 months ago
I am always happy with any purchase I make from moda. They are always packaged well, are a good fit and the prices are excellent. I will continue to be a customer.
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Posted 6 months ago
Excellent customer service
Helpful Report
Posted 6 months ago
Moda in Pelle is rated 4.7 based on 32,753 reviews