Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.73

4.7 Rating 30,185 Reviews

94 %

of reviewers recommend Moda in Pelle

4.7

Based on 30,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 14th July 2025

Lindsey McCallister

1389

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't receive my purchase which was extremely disappointing but the staff got back to me and supplied me with a refund”

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Posted 3 years ago

“Very pretty shoe but unfortunately it came up a bit small for me so I returned them. I would have like this shoe in a slightly darker version for the winter”

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Posted 3 years ago

“1st purchase really disappointed as I opened the box my boots were scuffed with glue I think and the buckle was scratched”

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Posted 3 years ago

“I am happy with the delivery of the product but my daughter has only worn the shoes a few times and the studs have come off and the metal piece is coming away too!”

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Posted 3 years ago

“I buy quit a few item from your selves I place order a while back which I didn’t receive white trainer diamanté’s across I have email you and klarna and a det recovery I taken it over but not paid them as the item didn’t come I have sent few emails over and is in going”

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Posted 3 years ago

“Stylish ankle boot as seen online. Comfortable and versatile, love everything about the style, an issue with sizing in there are No half sizes On this shoe. It was recommended that I go bigger on the sizing info. So that's what I Did. Unfortunately after a wear the boots felt even bigger, disappointing in they couldn't be returned for a smaller size. Paid a chunk of money as well. These boots come up big. I recommend if purchasing you go a size down...”

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Posted 3 years ago

“I recently bought a pair of shoes and a handbag. They are both gorgeous, BUT, the shoes were described as "nude" and they are more "pink" and the handbag had a sale sticker on it for less than I paid! I have emailed Moda in Pella (2 weeks ago at least!) and have yet to receive a reply.”

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Posted 3 years ago

“Lovely selection, just a shame some are a narrow fitting. Returns process for me was very, very slow”

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Posted 3 years ago

“I ordered a pair of boots but I did not receive what I wanted they where a slight different style so I have put up with them because I could not be bothered to send them back”

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Posted 3 years ago

“Bought a pair of trainers in white from a store which were great. I then bought the exact same trainers in black online and am disappointed with the fit.”

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Posted 3 years ago

“The sizes are not consistent and not happy having to pay for returns”

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Posted 3 years ago

“Beautiful trainers but sizing is wrong, im a 6 and even a 7 was too small, such a shame”

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Posted 3 years ago

“Shoes came quickly , nice shoes but didn’t like them on. Don’t like having to pay to return.”

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Posted 3 years ago

“The shoes you sell are beautiful styles but the fittings are poor. I ordered my usual size and the shoes were so small.”

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Posted 3 years ago

“i love the designs,but find the sizing wrong i am usually a size 6 but have had to go up a size”

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Posted 3 years ago

“Product was nice quality but did not fit, return is paid by customer which is out of balance with other online retailers who offer free returns For this reason I will not order again as sizing is variable and I do not want to incur extra expense”

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Posted 3 years ago

“Usually good customer service”

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Posted 3 years ago

“Loved the trainers , unfortunately size was to small. Not true to size”

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Posted 3 years ago

“Good service but the shoes I ordered looked & felt cheap.”

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Posted 3 years ago

“The shoes look good but you need to wear socks or use a plaster at Achilles bone/ankle, as they rub the skin. As well order a size smaller. I listent to the reviews here and it fits a size smaller.”

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Posted 3 years ago

Moda in Pelle is rated 4.7 based on 30,185 reviews