Moda in Pelle Reviews

Name: Moda in Pelle
Address: Moda In Pelle, Frontline Building, 34 Enfield Terrace, Moda In Pelle, Frontline Building, 34 Enfield Terrace, Leeds
Rating: 4.72

4.7 Rating 33,071 Reviews

93 %

of reviewers recommend Moda in Pelle

4.7

Based on 33,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Moda in Pelle:

Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years.
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.

Visit Website

Phone:

0113 2007 310

Email:

customerservices@modainpelle.com

Moda in Pelle 5 star review on 1st July 2026

1457

Anonymous

Anonymous // 01/01/2019

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“The shoes I purchased from Moda in pelle are super comfortable and excellent quality leather. I normally get blisters when wearing new shoes even from high end brands but I was able to wear my modas without any problems straight out of the box. No wearing in required.”

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Posted 1 year ago

“Love Moda in Pelle shoes! They are so comfortable and look good at the same time. A rare combination 😊”

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Posted 1 year ago

“The boots I ordered were as described . lovely quality and very comfortable .”

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Posted 1 year ago

“Terrible customer service. Returned 5 pairs of shoes for a refund and still not been processed, yet you've received them several weeks ago. I'm now £150 out of pocket. Absolutely awful experience and no response to emails.”

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Posted 1 year ago

“I recently purchased a pair of sandals. I loved them so much. I bought a second pair in a different colour. Effortless to order and the delivery came within days. Love these shoes they are great quality and comfortable”

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Posted 1 year ago

“love Moda in Pelle. deliuvery quick and reurns esy. always buy Moda in Pelle they are so comfortable”

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Posted 1 year ago

“I have now purchased from Moda def more than once,I have never had a complaint, more to the point when my shoes have arrived they have been even better than shown on the website ,also they have all been incredibly comfy . I now try to get what I want from Moda as I never have to return YAY!!”

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Posted 1 year ago

“Excellent quality shoes my wife owns 12 pairs and i will continue to buy them for her shes loves the styles the colours and the workmanship involved in every pair.”

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Posted 1 year ago

“Pleasant but dangerous-to-my-purse site. I bought 3 shoes here when I was only looking for a pair of trainers! Love the trainers, comfy, smart and attractive. Also, they’re always sending me discount offers which really does tempt me back. Site is easy to navigate and there’s a good mix of shoes.”

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Posted 1 year ago

“I was very happy with the ordering process and received my order very quickly, however there was a problem with my boots and I had a great deal of trouble contacting them, the phones were never answered and every email I sent took over a week for a response”

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Posted 1 year ago

“I returned an order to you which you received on 1 Sept but have still not had refund and it is now 24 Sept. I have tried emailing you and have just tried phoning your customer services but the message states that you are currently closed until 9am, although it was after 9am when I rang. Please could you respond.”

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Posted 1 year ago

“Their website is simple to use and makes the buying process easy. The shoes are really well made and comfortable so much so I now have 3 pairs.”

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Posted 1 year ago

“Fast delivery and lovely shoes”

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Posted 1 year ago

“Returned the shoes but still waiting on refund 20 days later. Unable to contact company via telephone and sent several emails. No reply and no refund.”

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Posted 1 year ago

“I can’t fault the quality of any product I have made from Moda In Pelle.”

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Posted 1 year ago

“Your customer service is appalling I've been waiting for trainer's that have been lost since August and have been told they are on the way to me frankly I will not shop with you again”

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Posted 1 year ago

“Excellent service. Very quick delivery and everything beautifully packaged. Easy and quick to order online”

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Posted 1 year ago

“I sent shoe's back as to big OVER A MONTH AGO... I have tracking and photo proof they got there 2 days later, constantly messaging them NO REPLY, ringing them office closed wkdays and am ringing between office hrs, absolutely disgusting, I bought 4 pair's for choice,style, none suitable, all 4 sent back. I've bought from modainpelle for yrs, I will NEVER Again, very unsatisfied customer”

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Posted 1 year ago

“The shoes are high quality, however the sizing runs smaller than other brands”

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Posted 1 year ago

“I have purchased lots of shoes from you. I am always delighted with the quality and style. I have never had to return shoes to you. Well done you. Keep up the winning ways.”

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Posted 1 year ago

Moda in Pelle is rated 4.7 based on 33,071 reviews