Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

MODA Doors Reviews

4.1 Rating 1,651 Reviews
78 %
of reviewers recommend MODA Doors
Company Reviews Product Reviews
2
 Metrics Info
4.1
Based on 1,651 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read MODA Doors Reviews

About MODA Doors:

MODA Doors has been created with the sole intention of bringing beautiful design and style to an area of the home which has not seen such attention before.

Our belief is that your doors should be kept in the same regard as your home furnishings, as, after all, they are just as much a part of your home, and on show as much as the rest of your home furnishings are.

Visit Website

Phone:

01642 936 033

Write Your review

Tell us how MODA Doors made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christine Wheate
Verified Buyer
“Customer service is none. We ordered a interior door in error and straight away I sent you an email for a exchange door got no reply I tried phoning a few times no reply I sent further emails no reply more phone calls no reply The door arrived on time but no returns note included.”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“2 months, still no door. absolutely redoorculous service and management. steer clear.”
Helpful Report
Posted 3 years ago
A Shepherd
Verified Buyer
“Ive ordered 3 times from moda doors. Nothing but problems. One order took i think about 10 weeks for them to complete. My most recent order has took 6 weeks so far ( bifold door fitting kit so a small parcel) not expecting it to be dealt with quickly. I will not be using them again. Far too much trouble.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“NO NO NO DON'T ORDER FROM THEM!!!!! Wouldn't order from this website!!!! takes your money, then you get email saying that the products are out of stock saying that can find alternatives, days later getting email saying that alternatives not in required sizes. then we asked to cancell and issue the refund. Still no refund for over 3 weeks now. Poor communication and avoidance!!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Do NOT order from this company, they take your money and then do supply your order or return your money!!! They don't answer calls, chats or emails! £40 delivery for nothing to arrive!”
Helpful Report
Posted 3 years ago
Anonymous
Unverified Reviewer
“If like us, you ordered from Moda, they took your money, and you got no doors, we took advice from the Martin Lewis Show. We had paid by Visa Debit and thought it would be difficult to get our money back. However we contacted our bank requested a ‘Charge Back’. Got our money refunded by the bank the same day. The bank then claim it from the company. For those if you out of pocket, I advise you try it.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Can I please ask the people who have given a review how they managed to contact Moda. I have tried for five weeks, with no joy, by leaving voicemails and emails. Just wondering how people got through to them. Thank you.”
Helpful Report
Posted 3 years ago
Rhys Hillman
Verified Buyer
“Very poor communication got the door three weeks later 😡”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Slow to resolve a delivery issue caused by supplier. Needed constant reminders by email and chat, after three weeks I emailed stating the products were waiting to be collected for a full refund and that I was contacting the CC company - the agreed partial refund was issued in 24h.”
Helpful Report
Posted 3 years ago
Bill Hood
Verified Buyer
“The door was cut out of square so would not fit exhisting doorway correctly. Had to trim top and bottom to squre up and increase threshold thickness, not ideal. Will not buy here again.”
Helpful Report
Posted 3 years ago
Gary Custerson
Verified Buyer
“Purchased a new front door from this company and found it had a faulty locking system, I have emailed them many times for a replacement lock as we CANNOT use the door and this has been on going for months now, from before the corona virus was even heard about. Do not use this company , Not recommend, bad communication, faulty Locks. I am still waiting to use my front door.”
Helpful Report
Posted 3 years ago
Lisa Thomas
Verified Buyer
“Not delivered to correct address! I could have lost my item. Was very heavy and im pregnant therefore caused distruption with neighbours.”
Helpful Report
Posted 3 years ago
M. Sargeant
Verified Reviewer
“Paid for my doors five weeks ago. Received no communication despite leaving emails and voicemails. They state on their website ‘Business as Usual’ throughout this lock down - I don’t think so! Just want a refund now!”
Helpful Report
Posted 3 years ago
Colin Jackson
Verified Buyer
“After receiving a email telling me you can’t get my doors, then the next day telling me my doors are getting delivered. I’m a bit confused. I have tried to contact you many times, but you don’t answer the phone. I’ve been waiting for a few weeks now. Could you contact me or give me a refund please. Thank you Colin”
Helpful Report
Posted 4 years ago
Perry Davies
Verified Buyer
“Do not buy they are cheap doors when you go to paint them they bubble. Dents in the door and just poorly made doors. Then when you try to contact them to sort out replacement they say there a third party company and you have to call somebody else which is just chucking responsibility for consumer law from pillar to post. Warning just do not buy”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“No doors no refund no response”
Helpful Report
Posted 4 years ago
Giovanni Tropea
Verified Reviewer
“DO NOT USE! THEY DON'T REFUND CUSTOMERS! CUSTOMER SERVICE NEVER REPLIES TO YOUR EMAIL, IF YOU CALL THEM NOBODY ANSWER!”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Took my order - received an email closer to the deliver date that they don’t have them in stock!! I asked for a refund and still after 11 days I have not received my money back!!! They are not responding to my emails either!!! Stay away from this company”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Not yet received the order.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“First order was 2 weeks late, then it arrived damaged, then the replacement was damaged, they denied responsibility and their courier lied, not interested in helping customers at all. All In all, a very stressful experience”
Helpful Report
Posted 4 years ago
MODA Doors is rated 4.1 based on 1,651 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request