This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"Awful service, I have ordered two external oak doors around 5 weeks ago on a 3-5 day delivery, still not arrived, now being ignored. AVOID - not sure if I have been scammed by this company
Cant rate or review the product as I haven't been luck enough to see any"
"Placed an order on the 2nd of sept, arrived on the 15th. I contacted moda and they said they are were with the courier twice! More like they wasn’t sent the first time! Excuses! Actually wish I’d gone somewhere else. At one point I was worried i had used a fake website as no one would answer the phone as it always went to the answer phone! Even when I received a phone call to arrange delivery it seemed like I was an inconvenience! It’s a lot of money for doors to receive this sort of service. Delivery guy on the other hand was perfect!"
"Can’t put a positive review as I’m still waiting for delivery"
"Good product, competitive price and quick product. I am happy"
"Great customer service. Fast delivery. Great quality doors. They also use a helpful courier service which is always invaluable. Thanks for the lovely doors."
"No stress no hassles. Their website had a problem which I highlighted, with in ten minutes I had a response and was able to purchase the door I wanted. The door arrived on the specified day I had chosen. Driver also assisted with getting it to where I wanted it. Thank you moda doors great product great service."
"I can't fault my dealings with MODA Doors to date. Full range and availability of doors. Competitive pricing. Delivery within 3 days. Good customer service. What is not to like. Would use again over more local, national players."
"Outstanding product and delivery service. Customer service is the best with constant communications. Will definitely recommend in future."
"Placed my order on Tuesday , got a call Thursday to tell me it would be delivered Friday. Got a txt message Friday morning, telling me the driver would be here around 12.30. At 12.30 ON THE DOT my doorbell rang and there was the delivery driver who had left Yorkshire at 4am that day and yet was so precise about what time he would be here in Essex. Never had such amazing service before. Door is fabulous and can’t recommend highly enough"
"Yes, I received a message to say that the door I ordered had been dispatched, still no sign of it, today being 16th July, hopefully here tomorrow."
"very happy with door, ordering another!"
"First class service. Having been let down by another supplier I telephoned to check stock of the door I wanted. The young man took the trouble to go down to warehouse to confirm availability and I ordered immediately. It arrived quickly with full communication so I knew exact time of delivery. Door is excellent at a very fair price."
"Good quality door at a good price, perfect delivery... No problems. Will use again."
Door arrived in a few days
Communication was really good
Thank you Callum
Door not hung as yet but looks quality
Again thank you"
"Bought this style of door from MODA previously and was very impressed without prices and delivery. Would recommend."
"I'm very happy with the doors that I ordered and the service/delivery
I would recommend Mods doors to family and friends."
"Customer service excellent. Information about delivery was complete and accurate and the product was of excellent quality."
"Delivery service was good, driver rang to say when he was about to arrive. Very helpful on the phone when having to reorder a door. However your returns process is abysmal. Filled in online form to then have to confirm via email I wanted to return the item. Several phone calls later checking on when item would be collected resulted in learning that actually nothing had been arranged all along and would we agree to a courier cost different to stated online. This then increased in price on further correspondence as first quote was incorrect. After a month I have given up but then I suppose that’s the idea. Couldn’t fault ordering service otherwise I would give 1 star, just make sure you order correctly first time. Still left with a fire door if anyone wants one?"
"Doors very well packed, good quality and excellent service from ordering to delivery"