Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,816 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased the Atlas 4 hoist the company was great the delay was zero in actual fact the service was top notch so top marks and I can highly recommend the product. Talking of the product from questions asked they said yes it will fit the Citroen Berlingo Multispace and yes it did fit it wouldn’t function as it needed to be anchored down so as luck would have it I managed to manufacture some brackets for it so now it’s very stable could I suggest that for flat bed vehicles that you supply a fitting kit far better than what I have done, having said all that I’m well pleased with my purchase and can recommend it but please do your homework related to your vehicle.”

Helpful Report

Posted 3 months ago

Thank you so much for your excellent and incredibly detailed review, Philip Barnes! We are absolutely thrilled to hear that you received top-notch service from our team and that your Atlas 4 hoist arrived with zero delays. We also want to say a huge thank you for your brilliant, constructive feedback regarding the installation in your Citroen Berlingo Multispace. Hats off to you for manufacturing those brackets to get it perfectly stable! Your suggestion about supplying a specialized flat-bed fitting kit is excellent, and we will certainly pass this insight along to our product and development teams. Thank you for your high recommendation and for sharing such valuable advice to help fellow motorists! Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent so informative and easy to Complete looking forward to the delivery and to see the product thank you”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review, Gordon McMurdo! We are absolutely thrilled to hear that you found our website so informative and easy to navigate. We always aim to make the ordering process as smooth as possible. We are just as excited as you are for your delivery to arrive, and we truly hope the product exceeds your expectations! Thank you for choosing Mobility Smart. Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent customer service”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Cindy Morrow! We are absolutely delighted to hear that you experienced excellent customer service with us. Our team works incredibly hard to support our customers every step of the way, so your kind words truly mean the world to us! Thanks From The Mobility Smart Team

Posted 3 months ago

“Would highly recommend MOBILITY SMART lovely firm to deal with”

Helpful Report

Posted 3 months ago

Thank you so much for your beautiful review, Margaret Martin! Hearing that you think we are a "lovely firm to deal with" absolutely warms our hearts. We strive to treat all of our customers with the care and kindness they deserve, and your high recommendation means the world to our entire team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Mini fan as described. Well packaged and delivered promptly.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Clive Bradburn! We are absolutely delighted to hear that your mini fan arrived promptly, was well-packaged, and was exactly as described. We hope it brings you some fantastic, cool comfort whenever you need it. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent product and fast delivery”

Helpful Report

Posted 3 months ago

Thank you for your review! We are absolutely delighted to hear that you are pleased with your excellent product and that it arrived so quickly. Providing top-tier quality alongside a fast, reliable delivery service is always our primary goal! Thanks From The Mobility Smart Team

Posted 3 months ago

“Order process was completely flawless. Good communication, arrived within timeframe and a good price. Many thanks.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! Hearing that your ordering process was "completely flawless" absolutely makes our day. We strive to provide great communication, reliable delivery, and competitive prices on every order, so it is fantastic to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent service delivery fast and the wheelchair quality as expected”

Helpful Report

Posted 3 months ago

Thank you so much for your excellent review, Peter Menzies! We are absolutely delighted to hear that you experienced fast delivery and that your new wheelchair met your quality expectations perfectly. We know how important a reliable wheelchair is for daily life, and we hope it brings you fantastic comfort and mobility. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent service kept informed throughout speedy delivery! Plus the folding shower chair is perfect it’s strong and safe and folds flat! Amazing value as well we’re very happy Thankyou!”

Helpful Report

Posted 3 months ago

Thank you so much for your beautiful review, Elaine Lindley! We are absolutely thrilled to hear that your new folding shower chair is perfect for your needs. When it comes to bathroom aids, feeling completely strong and safe is the number one priority, so hearing that it hits the mark—and folds flat so easily—is wonderful. Thank you for your kind words about our communication and value, we are so happy you are pleased! Thanks From The Mobility Smart Team

Posted 3 months ago

“Easy to order. Swift delivery. Good product”

Helpful Report

Posted 3 months ago

Thank you for your review, John Hopkins! We are delighted to hear that you found our website easy to order from and that you experienced swift delivery. Providing great products backed by a seamless service is always our top priority! Thanks From The Mobility Smart Team

Posted 3 months ago

“Very easy to order. Speedy delivery and a good priced item”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review, Susan Welch! We are absolutely delighted to hear that you found it easy to order from us and that your item arrived so quickly. Offering high-quality products at a good price is what we always strive for, so your feedback means the world to our team! Thanks From The Mobility Smart Team

Posted 3 months ago

“A good walking stick.”

Helpful Report

Posted 3 months ago

Thank you for your review, Iain Coats! We are absolutely delighted to hear that you are pleased with your new walking stick. A good, reliable walking aid makes all the difference to daily comfort and stability, so we are thrilled that it is working out well for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Ordered a replacement battery for my wheelchair. They were initially waiting on stock, but I was kept informed of when they had received the battery, when it was dispatched and when I would receive it. An excellent Company, thoroughly recommend.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Julie Francis! We know how vital a replacement battery is for keeping your wheelchair running and maintaining your daily independence, so we always strive to be completely transparent when we are waiting on fresh stock. We are absolutely delighted that our team kept you well-informed and reassured throughout the process. Thank you for your patience and for your thorough recommendation! Thanks From The Mobility Smart Team

Posted 3 months ago

“excellent”

Helpful Report

Posted 3 months ago

Thank you for your review, Trevor Sharples! We are absolutely delighted to hear that your experience with us was excellent. Providing top-tier service is always our primary goal! Thanks From The Mobility Smart Team

Posted 3 months ago

“Quick delivery and exactly what I needed (PERFECT) would highly recommend”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review, Graham Hulland! We are absolutely thrilled to hear that your order arrived quickly and was exactly what you needed. Seeing the word "(PERFECT)" truly makes our day, and we are incredibly grateful for your high recommendation! Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent fast service, easy to order, great product exactly as described”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Deborah Usher! We are absolutely delighted to hear that you found our website easy to order from and that you experienced excellent, fast service. Knowing your product was great and exactly as described is music to our ears. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Item arrived in good time and it fitted verry well”

Helpful Report

Posted 3 months ago

Thank you for your review! We are delighted to hear that your item arrived in good time and that it fitted you perfectly. Ensuring accurate sizing and prompt delivery are top priorities for us, and we appreciate you taking the time to share your feedback! Thanks From The Mobility Smart Team

Posted 3 months ago

“Ordered a airflow pressure cushion. Got a email saying they were waiting for stock to come in..was kept informed of when it would be delivered. Emails were always polite and curious.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Sharon Davey! While we always aim to have items ready for immediate dispatch, we are so glad that our communication kept you reassured while we waited for your airflow pressure cushion stock to arrive. Our customer care team prides itself on being polite, courteous, and transparent, so your lovely words mean the world to us. Thank you for your patience and for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Excellent service . Delivery on time . Careful polite manfollowed instructions. Well done.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you received excellent service and that your order arrived right on time. We are especially proud to hear your kind words about our delivery driver—ensuring our team is careful, polite, and follows your exact instructions is incredibly important to us. We will be sure to pass your "well done" along to them! Thanks From The Mobility Smart Team

Posted 3 months ago

“Product was delivered promptly and well within the agreed time”

Helpful Report

Posted 3 months ago

Thank you for your review, Alexandre Fisher! We are delighted to hear that your product was delivered promptly and well within the expected timeframe. Providing a reliable and efficient delivery service is always a top priority for us! Thanks From The Mobility Smart Team

Posted 3 months ago

Mobility Smart Limited is rated 4.7 based on 1,816 reviews