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Mobility Smart Limited Reviews

4.7 Rating 1,462 Reviews
93 %
of reviewers recommend Mobility Smart Limited
Company Reviews Product Reviews
1
 Metrics Info
4.7
Based on 1,462 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Mobility Smart Limited Reviews

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Gerald Newman
Verified Buyer
“Promptly delivered an excellent bath lift which has made caring for my disabled wife much easier.”
Helpful Report
Posted 2 months ago
Thank you for the wonderful review, Gerald Newman! We are so pleased to hear that the bath lift is making such a positive difference in caring for your wife. Our goal is to provide equipment that makes daily routines easier and safer for everyone involved, so hearing this is incredibly rewarding for our team. We’re glad we could get it delivered to you promptly! Thanks From The Mobility Smart Team
Posted 2 months ago
Deborah Taylor
Verified Buyer
“Great company with an excellent range of equipment. Their website is very informative and it is easy to find what you need, with a full description of every item. Ordering is straight forward and everything arrived early/ontime and I was notified of progress every step of the way. Highly recommend.”
Helpful Report
Posted 2 months ago
Thank you for the high recommendation, Deborah Taylor! We are so pleased to hear that you found our website informative and the ordering process straightforward. We take great pride in providing detailed descriptions to help our customers find exactly what they need, so it’s wonderful to know that was helpful for you. We’re glad we could keep you well-informed every step of the way! Thanks From The Mobility Smart Team
Posted 2 months ago
Valerie Bird
Verified Buyer
“Easy to order. Arrived in two days. Well packaged. Thank you. Delighted.”
Helpful Report
Posted 2 months ago
Thank you for the wonderful review, Valerie Bird! We are so pleased to hear that you are delighted with your experience. Getting your order to you well packaged and within just two days is exactly what we aim for. We appreciate you choosing Mobility Smart and look forward to helping you again! Thanks From The Mobility Smart Team
Posted 2 months ago
Gillian Barber
Verified Buyer
“Bought a walking stick...very pleased with the stick and the service was REALLY GOOD!”
Helpful Report
Posted 2 months ago
Thank you so much for the wonderful review, Gillian Barber! We are absolutely delighted to hear that you are pleased with your new walking stick. Knowing that you found the service to be "REALLY GOOD" makes our day! We strive to provide that level of support to every customer, and we’re so glad we hit the mark for you. Thanks From The Mobility Smart Team
Posted 2 months ago
Lisa Marsden
Verified Buyer
“Good quality replacement and very fast delivery”
Helpful Report
Posted 2 months ago
Thank you for the review! We are so pleased to hear that you are happy with the quality of your replacement part and our fast delivery. We know how important it is to get back up and running quickly, so we're glad we could get your order to you in good time. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 2 months ago
Barbara Lowry
Verified Buyer
“Bought a spill free mug and cup for parkinsons family member. Cup ideal but mug should really have a option of straw as she cannot lift mug due to her grip.”
Helpful Report
Posted 2 months ago
Thank you for your feedback, Barbara Lowry. We are glad to hear that the cup is proving ideal for your family member, but we truly appreciate your honest comments regarding the mug. We understand that for those living with Parkinson's, a secure grip can be a challenge, and the option for a straw is a fantastic suggestion. We will certainly pass this feedback along to our product team as we are always looking for ways to improve our range for better accessibility. Thank you for choosing Mobility Smart. Thanks From The Mobility Smart Team
Posted 2 months ago
Michael Hopper
Verified Buyer
“Very happy with purchase quick delivery could not fault anything from start to finish”
Helpful Report
Posted 2 months ago
Thank you for the "faultless" review, Michael Hopper! We are so pleased to hear that you were very happy with your purchase and our service. Delivering a smooth experience from start to finish is what we aim for every time, and knowing our quick delivery hit the mark is great feedback. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 2 months ago
Barbara Hunt
Verified Buyer
“first class service will be reordering fast dilivery and perfect for what i needed”
Helpful Report
Posted 2 months ago
Thank you for the glowing review, Barbara Hunt! We are absolutely delighted to hear that you received first-class service from our team. Knowing that the product was perfect for what you needed and arrived so quickly is exactly what we strive for. We truly appreciate your support and look forward to your next order! Thanks From The Mobility Smart Team
Posted 2 months ago
Vivien Butcher
Verified Buyer
“Arrived on time, well packaged. Tested and OK. Easy and very pleased.”
Helpful Report
Posted 3 months ago
Thank you for the review, Vivien Butcher! We are so pleased to hear that your order arrived on time and well packaged. It’s great to know that everything is tested and working perfectly for you. We aim to make the process as easy as possible, so we're delighted that you're happy with your experience. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 2 months ago
Anonymous
Verified Buyer
“Fast delivery, good value for money, will definitely use Mobility Smart again!”
Helpful Report
Posted 3 months ago
Thank you for the fantastic review! We are so pleased to hear that you enjoyed our fast delivery and found your purchase to be good value for money. Knowing that you will definitely use Mobility Smart again is the best compliment we could receive. We look forward to being of service to you next time! Thanks From The Mobility Smart Team
Posted 2 months ago
Anonymous
Verified Buyer
“Received regular updates on the delivery of my order and the product arrived well packaged and in good time. Thank you.”
Helpful Report
Posted 3 months ago
Thank you for the wonderful feedback! We are so pleased to hear that you found our regular delivery updates helpful. Keeping our customers informed every step of the way is a top priority for us, and we're glad your order arrived well packaged and in good time. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 2 months ago
TINA DYKE
Verified Buyer
“From ordering to delivery the process was seamless. I did research on type of wheelchair my mum required as her previous on was heavy to lift into car and also to push. The one I bought is lighter, so much easier to push with larger back wheels and comfortable wider seat. Very pleased”
Helpful Report
Posted 3 months ago
Thank you for the wonderful review, Tina Dyke! We are so pleased to hear that the entire process was seamless for you. It sounds like your research really paid off! We know what a difference a lighter wheelchair and larger wheels can make for both the user and the person pushing. We are delighted that your mum is comfortable in her new wider seat and that it's much easier for you to lift into the car. Thanks From The Mobility Smart Team
Posted 2 months ago
Lynette Hart
Verified Buyer
“Easy order, fast delivery, all in good order as advertised.”
Helpful Report
Posted 3 months ago
Thank you for the feedback, Lynette Hart! We are so pleased to hear that your experience was easy and fast from start to finish. We take pride in ensuring that everything arrives exactly as advertised and in perfect condition, so it’s great to know you are happy with your order. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 2 months ago
Peter Carse
Verified Buyer
“...a wonderful exprience shopping with you...thank you !!..”
Helpful Report
Posted 3 months ago
Thank you so much for the kind words, Peter Carse! We are absolutely delighted to hear that you had such a wonderful experience shopping with us. Our team works hard to make sure every customer feels supported, so your "thank you" really means a lot to all of us here. We look forward to seeing you again! Thanks From The Mobility Smart Team
Posted 3 months ago
Judith Highcock
Verified Buyer
“How easy was this. Website easy to use. Found what i wanted. Easy checkout. Great communication via e mail eg acknowledgement of purchase and information regarding delivery. Great purchase( folding perching stool ) used all the time perfect for my bad back whilst i' cooking etc.”
Helpful Report
Posted 3 months ago
Thank you for the wonderful review, Judith Highcock! We are so pleased to hear that your experience was easy from start to finish. It’s especially great to know that your folding perching stool is making such a difference for your back while you're in the kitchen. We aim to provide products that make daily tasks "perfect" and pain-free, so this is lovely to hear! Thanks From The Mobility Smart Team
Posted 3 months ago
Paul Johnson
Verified Buyer
“Bought Two Kylie quilted bed protectors. Very good value best I could find on the internet most are £37 each you supplied two for £49 The protectors came quickly well wrapped Great price Thank you.”
Helpful Report
Posted 3 months ago
Thank you for the great review, Paul Johnson! We are so pleased to hear that you found such excellent value with our Kylie quilted bed protectors. We work hard to offer the best prices on the internet, so knowing we could save you a significant amount compared to other retailers is fantastic feedback. We’re glad they arrived quickly and safely for you! Thanks From The Mobility Smart Team
Posted 3 months ago
Carl Shirley
Verified Buyer
“I recently bought a charging tray for the batteries on my small TGA mobility scooter. The transaction was easy and problem free. Dispatch was fine and delivered quickly. No problems. The only issue I have is with the cost of the item. I realise this probably beyond your control but nevertheless the item is overpriced.”
Helpful Report
Posted 3 months ago
Thank you for your honest feedback, Carl Shirley! We are glad to hear that your transaction was smooth and that your TGA charging tray arrived quickly and without any issues. We appreciate your comments regarding the cost; as a specialist component, these prices are often set by the manufacturer, but we always strive to keep our own margins as competitive as possible. Your feedback is very valuable to us as we continue to review our pricing across our range. Thanks From The Mobility Smart Team
Posted 3 months ago
Lakhminder Jagdev
Verified Buyer
“I use walking stick and needed a more stable ferrules. I am happy with my purchase.”
Helpful Report
Posted 3 months ago
Thank you for the review, Lakhminder Jagdev! We are so pleased to hear that you are happy with your new ferrules. Having that extra bit of stability makes all the difference when using a walking stick, and we're glad we could provide exactly what you needed to feel more secure. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 3 months ago
Christopher Parker
Verified Buyer
“It was a pleasure realing with Mobility Smart. I was kept fully informed as to the status of my ouer which was delivered promptly. However I did have to return this itema and Mobility Smart cold noy have been more helpful. I can reciment them 100%”
Helpful Report
Posted 3 months ago
Thank you for the 100% recommendation, Christopher Parker! It was a pleasure dealing with you as well. We believe that a helpful returns process is just as important as the delivery itself, so we are delighted to hear our team supported you throughout. We aim to keep our customers fully informed every step of the way, and we're so glad you felt well-served. Thanks From The Mobility Smart Team
Posted 3 months ago
Anonymous
Verified Buyer
“Product arrived quickly and was carefully packaged. I am very pleased with it.”
Helpful Report
Posted 3 months ago
Thank you for the wonderful review! We are so pleased to hear that you are very happy with your purchase. We take great care in our packaging to ensure every item arrives in perfect condition, so it’s great to know your order reached you quickly and safely. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team
Posted 3 months ago
Mobility Smart Limited is rated 4.7 based on 1,462 reviews
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