Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,816 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,816 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery and ideal for mobility badge/clock. Exactly what I needed”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that your item arrived safely and is the exact, ideal fit for your mobility badge and parking clock. We know how important these everyday essentials are for keeping life moving smoothly, and we are thrilled to have provided exactly what you needed. Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Tracy! We are absolutely delighted to hear that you experienced excellent service with us. It is also fantastic to hear that you follow or spotted us on Instagram—we love staying connected with our community there! Thank you so much for your support. Thanks From The Mobility Smart Team

Posted 2 months ago

“Really helpful company, i emailed them before i brought to see if a certain battery would fit my mum's mobility scooter and also asked what there returns was if the battery wasn't the issue. They replied within 24 hours, saying that if the battery wasn't the issue they would be happy to find out what was wrong with the scooter. Thankfully the battery arrived within a couple of days and was well packed. It was also a reasonable price. delivery was quick and i was not charged for delivery”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to share such a lovely and detailed review! We are absolutely thrilled to hear that the new battery did the trick and that your mum's mobility scooter is up and running again. We always aim to go the extra mile to support our customers and their families, so we are glad our team could offer you that extra peace of mind before you purchased. Thank you for highlighting our quick, free delivery and secure packaging! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent Company, Highly Recommend The item was a lot cheaper than other places even with delivery added. It was dispatched immediately and posted in the allotted time scale which was very quick. The communication was excellent and I am very pleased with the purchase and the company as a whole. I would definitely recommend this company to anyone who needs mobility aid.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful and detailed review! We are absolutely thrilled to hear that you are so pleased with your purchase and our service as a whole. We work incredibly hard to keep our prices highly competitive—even with delivery included—and to get orders out the door immediately. Knowing that you would definitely recommend us to anyone needing a mobility aid is the highest compliment our team could receive! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent product, excellent service and delivery. Highly recommended.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you experienced excellent service, rapid delivery, and are pleased with your product. Knowing that you highly recommend us is the best reward our entire team could ask for. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 months ago

“Great communication of when product on its way. Easy to replace and works great , thank you”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you appreciated our delivery updates and that the replacement part was easy to fit and works perfectly. Keeping our customers informed every step of the way is very important to us, so your feedback means the world to our team! Thanks From The Mobility Smart Team

Posted 2 months ago

“Brilliant service”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you received brilliant service from our team. Your support means the world to us, and we look forward to helping you again whenever you need us! Thanks From The Mobility Smart Team

Posted 2 months ago

“Nice sturdy easy to assemble chair very pleased good value and service”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you are very pleased with your new chair and that you found it sturdy, easy to assemble, and great value. Providing dependable products alongside excellent service is what we always strive for, so your kind words mean a lot to our team! Thanks From The Mobility Smart Team

Posted 2 months ago

“Easy to order prompt delivery”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that you found our website easy to order from and that your item arrived so promptly. Ensuring a smooth and speedy experience is very important to us, so your feedback means the world to our team! Thanks From The Mobility Smart Team

Posted 2 months ago

“Great choice and prices for me. Excellent delivery times.Always mt go to site.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! Hearing that we are always your go-to site absolutely warms our hearts. We work incredibly hard to maintain a great choice of products and highly competitive prices, so knowing we consistently deliver a great experience for you is the best reward our team could ask for. Thank you for your continued loyalty and support! Thanks From The Mobility Smart Team

Posted 3 months ago

“Very prompt delivery. Brilliant sturdy product”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Ann Usher! We are absolutely delighted to hear that you are pleased with your brilliant, sturdy product and that it arrived so promptly. Ensuring our items are durable and delivered quickly is always our top priority, so your feedback means the world to our team! Thanks From The Mobility Smart Team

Posted 3 months ago

“Incredible service delivered in just 2 days”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Jenny Flint! We are absolutely delighted to hear that you received incredible service and that your order arrived in just 2 days. We know how important it is to get your items quickly, and your feedback is a fantastic reward for our hard-working packing and delivery teams! Thanks From The Mobility Smart Team

Posted 3 months ago

“Ordered online late at night, selected express delivery - item delivered within 2 working days. Great service.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted to hear that your express order arrived within 2 working days, especially since you ordered late at night. Our warehouse team works incredibly hard to process orders as quickly as possible, so it is fantastic to know our swift service hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 2 months ago

“It was easy to contact, and the delivery man was good.”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely review! We are absolutely delighted to hear that you found it easy to get in touch with us and that you had such a positive experience with the delivery driver. We pride ourselves on being accessible and helpful to our customers, so your kind words mean a lot to our entire team! Thanks From The Mobility Smart Team

Posted 2 months ago

“Excellent customer service; very professional advice before purchase; incredibly prompt dispatch and delivery”

Helpful Report

Posted 3 months ago

Thank you so much for your outstanding review, J Welsh! We are absolutely delighted to hear that you received excellent customer service and professional advice before making your purchase. We know how important it is to get the right information when choosing mobility products, and we are thrilled that our team was able to help. Thank you also for highlighting our incredibly prompt dispatch and delivery! Thanks From The Mobility Smart Team

Posted 3 months ago

“Very easy to find and order what I needed, delivery was quick and everything was packed securely, I would be very happy to use this company again.”

Helpful Report

Posted 3 months ago

Thank you so much for your beautiful review, Marguerite Smith! We are absolutely thrilled to hear that it was easy to find and order exactly what you needed, and that everything arrived quickly and securely packed. Knowing that you would be very happy to use our company again is the best compliment our team could ask for. Thank you for your support! Thanks From The Mobility Smart Team

Posted 3 months ago

“Very easy to order and came quickly”

Helpful Report

Posted 3 months ago

Thank you for your review! We are delighted to hear that you found it very easy to order from us and that your package arrived so quickly. Providing a seamless website experience and a fast delivery service is always our top priority! Thanks From The Mobility Smart Team

Posted 3 months ago

“I had a few questions about the item i was purchasing so email company and got answers the next day.”

Helpful Report

Posted 3 months ago

Thank you so much for your great review, Kevin Coates! We are absolutely delighted to hear that our team was able to answer your questions so quickly. We know how important it is to have all the right information before making a purchase, and we are always happy to help. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Great to find the product I needed for my daughter and for it to be deliverd so promptly.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review! We are absolutely delighted that you found the exact product you needed for your daughter, and that it arrived so promptly. We know how important it is to get these essential items quickly, and we are thrilled to have been able to help. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 3 months ago

“Very efficient”

Helpful Report

Posted 3 months ago

Thank you for your review! We are delighted to hear that you found our service very efficient. Providing a smooth, prompt, and hassle-free shopping experience is always our top priority, and we appreciate your feedback! Thanks From The Mobility Smart Team

Posted 3 months ago

Mobility Smart Limited is rated 4.7 based on 1,816 reviews