Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,652 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,652 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was looking for a part for a wheelchair that is now discontinued. The parts person went out of way to track the part down and ordered from Germany. An excellent service all round. Thank you.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, A Jackson! We are absolutely delighted that our parts team was able to track down that discontinued item and source it from Germany for you. We know how vital it is to keep your wheelchair in working order, and going the extra mile to make that happen is exactly what we strive for. Thank you for your kind words! Thanks From The Mobility Smart Team

Posted 2 months ago

“Ordered this item cheaper than anywhere else.It came the very next day. Fantastic service.”

Helpful Report

Posted 2 months ago

Thank you for your review, Jane O Connell! We are absolutely delighted to hear that your order arrived the very next day and that you got it at the best price around. Providing fantastic service and great value is what we do best! Thanks From The Mobility Smart Team

Posted 2 months ago

“Helpful efficient”

Helpful Report

Posted 2 months ago

Thank you for your review, R Gilham! We are pleased to hear that you found our service helpful and efficient. We always aim to keep things simple and supportive for our customers! Thanks From The Mobility Smart Team

Posted 2 months ago

“I ordered a bath chair and I couldn’t be happier. I received I 2 days later, I was kept up to date on delivery too.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We are absolutely delighted to hear that you couldn’t be happier with your new bath chair. We know how important it is to be kept in the loop, so we’re glad our tracking updates and quick two-day delivery made your experience so smooth! Thanks From The Mobility Smart Team

Posted 2 months ago

“High Rise toilet seat is as described. I would have preferred white screws rather than the blue, but otherwise it does the job.”

Helpful Report

Posted 2 months ago

Thank you for your review, Susan Hodkinson! We are glad to hear that the High Rise toilet seat is as described and is doing the job well for you. We really appreciate your feedback regarding the color of the screws—details like this are incredibly helpful, and we will certainly pass your preference on to our product team! Thanks From The Mobility Smart Team

Posted 2 months ago

“part I needed was good price and delivered quickly.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are pleased to hear that you found the part you needed at a good price and that it was delivered quickly. We know how important it is to get replacement parts fast, and we appreciate your feedback! Thanks From The Mobility Smart Team

Posted 2 months ago

“I purchased a new throttle pot from Mobility Smart for a Pride Go Go traveller plus mobility scooter. It was much cheaper compared with other suppliers and arrived well within the advised time limit, I fitted it and everything is working great again. Thanks again to Mobility Smart, the new throttle pot works great and you saved me a small fortune.”

Helpful Report

Posted 2 months ago

Thank you for the fantastic review, Paul O’shea! We are absolutely delighted to hear that the new throttle pot has your Pride Go Go Traveller Plus working great again. Saving our customers a small fortune while getting them back on the move quickly is exactly what we aim for. Happy riding! Thanks From The Mobility Smart Team

Posted 2 months ago

“I am very pleased with iy”

Helpful Report

Posted 2 months ago

Thank you for your review, Elizabeth O M Smith! We are so pleased to hear that you are happy with your purchase. If you ever need anything else in the future, we are always here to help! Thanks From The Mobility Smart Team

Posted 2 months ago

“Exelent service, delivery on time part exatacty as described. Recomend”

Helpful Report

Posted 2 months ago

Thank you for your review! We are pleased to hear that your order arrived on time and that the part was exactly as described. We always aim to provide an excellent, reliable service, and we truly appreciate your recommendation! Thanks From The Mobility Smart Team

Posted 2 months ago

“It was easy to order online and the goods were delivered very quickly. The person I spoke to was very helpful and friendly.”

Helpful Report

Posted 2 months ago

Thank you for your review, Sally Pocklington! We are so pleased to hear that you found our website easy to navigate and that your order arrived so quickly. It’s also wonderful to hear your kind words about our team—we always aim to be as friendly and helpful as possible! Thanks From The Mobility Smart Team

Posted 2 months ago

“Delivery was good and we received the item very quickly”

Helpful Report

Posted 2 months ago

Thank you for your review! We are pleased to hear that your delivery went smoothly and that you received your item so quickly. Ensuring a fast, hassle-free process is very important to us, and we appreciate the feedback. Thanks From The Mobility Smart Team

Posted 2 months ago

“I have used this company on several occasions and will do so again”

Helpful Report

Posted 2 months ago

Thank you for the review, Jonathan Bayly! We truly value your continued support. It is a wonderful compliment to our team that you have chosen us on several occasions, and we look forward to helping you again whenever you need us! Thanks From The Mobility Smart Team

Posted 2 months ago

“Very good service, delivered promptly, very good all round”

Helpful Report

Posted 2 months ago

Thank you for your review, Susan Hyett! We are so pleased to hear that you experienced a prompt delivery and were happy with the service. We aim to provide a "very good" experience for all our customers, so your feedback is much appreciated. Thanks From The Mobility Smart Team

Posted 2 months ago

“Fantastic company I purchased a push button adjustable walking stick as I have MS very pleased with it arrived well packaged great price i will use this company again 10/10”

Helpful Report

Posted 2 months ago

Thank you for your review, Paul Smith! We are so pleased to hear that you are happy with your adjustable walking stick. It’s a privilege to provide equipment that makes a real difference to your daily mobility, and we’re glad it arrived safely and at a great price. We look forward to helping you again in the future! Thanks From The Mobility Smart Team

Posted 2 months ago

“Fast delivery and excellent service i got my Left and Right mixed up on a wheel chair which they sorted out very quickly”

Helpful Report

Posted 2 months ago

Thank you for your review! We are so glad we could help get those wheelchair parts sorted for you quickly. It’s very easy to mix up left and right, so we’re just happy we could step in and get you exactly what you needed without any fuss. We hope the wheelchair is back in top shape now! Thanks From The Mobility Smart Team

Posted 2 months ago

“I purchased Double Adjustable Ergonomic Crutches, Size Tall, £27.36. I am very happy with the quality, and delivery. I can highly recommend this company and the pair of churches, they are making getting around the bungalow so much easier, and the fact they stay around my arms is perfect, hands free to make a cuppa. Thank you Mobility Smart. ✅👋⭐⭐⭐⭐⭐”

Helpful Report

Posted 2 months ago

Thank you for the wonderful review! We are so pleased to hear that your new crutches are making such a difference in getting around your bungalow. It’s those small moments—like being able to make a cuppa hands-free—that really matter, and we’re glad we could help make that easier for you. Enjoy your tea! Thanks From The Mobility Smart Team

Posted 2 months ago

“Ordered a couple of batteries for a wheelchair and they arrived, well packaged, the next day. Very satisfied and will use them again.”

Helpful Report

Posted 2 months ago

Thank you for your review, Colin Tute! We are pleased to hear that your wheelchair batteries arrived safely and so quickly. We know how important it is to stay mobile, so we make fast, secure delivery a top priority. We look forward to helping you again in the future! Thanks From The Mobility Smart Team

Posted 2 months ago

“Very fast delivery and item packed well. My dad hasn't used it yet.”

Helpful Report

Posted 2 months ago

Thank you for your review, Dawn Dean! We are pleased to hear that your order arrived quickly and was well-packaged. We hope that once your dad is ready to use it, the item meets all his expectations and makes things a little easier for him. Thanks From The Mobility Smart Team

Posted 2 months ago

“The item is excellent quality and delivered super quickly. Would highly recommend this seller.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review, Judith Shade-smith! We are so pleased to hear that you are happy with the quality of your item and our "super quick" delivery. Your recommendation means a lot to the whole team here at Mobility Smart. Thanks From The Mobility Smart Team

Posted 2 months ago

“Thank you for the purchase it arrived well packaged and it came on time there is no issue with the package so I rate your company great service so I will order more goods in the future you can be sure of that so hop to contact you again with a view to purchase more equipment so thank you for your service moonston1955.”

Helpful Report

Posted 2 months ago

Thank you for the glowing 5-star review, Michael Austin! We are so pleased to hear that your order arrived safely and on time. It’s a real boost for our team to know that you are already planning your next purchase with us—we truly value that kind of loyalty. We look forward to being of service to you again very soon! Thanks From The Mobility Smart Team

Posted 2 months ago

Mobility Smart Limited is rated 4.7 based on 1,652 reviews