Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.70

4.7 Rating 1,326 Reviews

93 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 24th April 2026

SHARON COOPER-WESTHEAD

Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of elbow protectors. It was well packaged and dispatched promptly and arrived in a good condition! Quality is top class! I highly recommend this company!”

Helpful Report

Posted 5 months ago

Thank you for this absolutely wonderful review! We are so pleased to hear you are satisfied with your new elbow protectors. It's fantastic to know the package was well packaged and that the item arrived in a good condition thanks to being dispatched promptly. Best of all, hearing that the Quality is top class! is amazing feedback. We truly appreciate your high recommendation! Thanks From The Mobility Smart Team

Posted 5 months ago

“Very speedy delivery”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're thrilled to hear you experienced "Very speedy delivery." Getting your order to you quickly is always a top priority for us! Thanks From The Mobility Smart Team

Posted 5 months ago

“Great service.Product as described”

Helpful Report

Posted 5 months ago

Thank you so much, Lawrence Pepperrell, for your excellent feedback! We're delighted to hear you received "Great service" and that the "Product [was] as described." Accuracy and great service are exactly what we aim for! Thanks From The Mobility Smart Team

Posted 5 months ago

“Very pleased indeed.”

Helpful Report

Posted 5 months ago

Thank you so much, Neil Holbrook, for your fantastic feedback! We are "Very pleased indeed" to hear that you are happy with your purchase and service. Thanks From The Mobility Smart Team

Posted 5 months ago

“Parcel arrived on time. Easy to assemble. Instructions are more than suitable and all staff are happy in using it. Patient is happy and comfortable as we can multi use the car for commade and shower, without having to hoist multiple times.”

Helpful Report

Posted 5 months ago

Thank you so much, Richard Tarrant, for this fantastic and detailed review! We are absolutely thrilled to hear that the parcel arrived on time and was easy to assemble. It’s wonderful that the instructions are more than suitable and that your staff are happy using it. Most importantly, we're overjoyed that the patient is happy and comfortable and that you can multi use the chair without having to hoist multiple times. That makes a significant difference to everyone's quality of life! Congratulations on your service. Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent service”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We are absolutely thrilled to hear that you experienced "Excellent service" from our team. We appreciate you letting us know! Thanks From The Mobility Smart Team

Posted 5 months ago

“we've ordered a few things from Mobility Smart for my husband, including ferrules and a folding shower seat for a bathroom refit. There is always a good selection of items to choose from, a ranger of prices to suit. The site is easy to navigate and ordering easy. Items arrive quickly and are well packaged. Simply - a great service”

Helpful Report

Posted 5 months ago

Thank you so much, Pamela Johnson, for this wonderful and detailed review! We are absolutely thrilled to hear that you have ordered a "few things" from us over time, including ferrules and that important folding shower seat for your bathroom refit. Your feedback is fantastic across the board: a good selection and range of prices, an easy site to navigate and order from, and items that arrive quickly and are well packaged. We couldn't ask for better confirmation that we are providing "Simply - a great service." Thanks From The Mobility Smart Team

Posted 5 months ago

“Delivery was on time and product excellent and as described”

Helpful Report

Posted 5 months ago

Thank you for this excellent feedback! We're thrilled to hear your Delivery was on time and that the product [was] excellent and as described. That speed and accuracy is exactly what we strive for! Thanks From The Mobility Smart Team

Posted 5 months ago

“Good website, easy to use. Good value for money, and excellent communication and shipping times.”

Helpful Report

Posted 5 months ago

Thank you for this excellent feedback! We're thrilled to hear you had such a positive experience across the board. We're delighted you found our website good and easy to use. It's fantastic to know you were happy with our Good value for money, and that our excellent communication and shipping times hit the mark! Thanks From The Mobility Smart Team

Posted 5 months ago

“went to your store on portrack lane, stockton, to view the bath chairs lifts, got a very good demo from the friendly staff, they could not do enough for us and we said thank you very much and left, 5 stars treatment :-)”

Helpful Report

Posted 5 months ago

Dear Sylvia Roberts, Thank you so much for taking the time to leave such a wonderful 5-star review! We truly appreciate your kind words about the excellent service you received. However, after checking your order number for the Bellavita Bath Lift White, we noticed that the purchase was made online via the Mobility Smart website. We also want to clarify that we don't currently have a physical store location on Portrack Lane, Stockton. It seems you may have visited a different retailer that also supplies mobility products. While we're happy you had a great experience with helpful staff elsewhere, we want to make sure you know your online purchase was directly with Mobility Smart. We're delighted you're happy with the product you ordered! If you have any questions about your Bellavita Bath Lift or your online order, please don't hesitate to contact us directly. Thanks again for your feedback. From The Mobility Smart Team

Posted 5 months ago

“Worth every penny. Very well made . My husband feels 100% saver getting in and out of the bath. It as improved his quality of life.”

Helpful Report

Posted 5 months ago

Thank you so much for this truly wonderful and powerful review! We are absolutely thrilled to hear that the item was "Worth every penny" and that your husband now feels "100% safer getting in and out of the bath." That feeling of safety and confidence is what we aim for, and knowing it has "improved his quality of life" is the most meaningful feedback we could ever receive. We're also delighted you noted it was "Very well made." Thanks From The Mobility Smart Team

Posted 5 months ago

“The items arrived within a few days and were as ordered.”

Helpful Report

Posted 5 months ago

Thank you so much, Andrea Griffiths, for your feedback! We're delighted to hear that your items arrived within a few days and were as ordered. That speed and accuracy is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 5 months ago

“Super fast depatch, great communication”

Helpful Report

Posted 5 months ago

Thank you for this excellent feedback! We're thrilled to hear you experienced "Super fast dispatch" from our team. We know that communication is key, so we're delighted you were happy with our "great communication" as well. We appreciate your kind words! Thanks From The Mobility Smart Team

Posted 5 months ago

“The scooter arrived when it was supposed to and we are very satisfied.we would definitely use them again and recommend to others”

Helpful Report

Posted 5 months ago

Thank you so much, Eileen Walker, for this wonderful feedback! We are thrilled to hear that the scooter arrived when it was supposed to and that you are "very satisfied" with your purchase. That reliability is key, and we're delighted to know you would definitely use [us] again and recommend to others. That's the highest compliment we could receive! Thanks From The Mobility Smart Team

Posted 5 months ago

“Great service. Arrived on time and well packaged. The pillow I ordered ( Royal rest in memory foam) was recommended by my chiropractor. The best night's sleep I've had in a long time and no neck pain on waking up. Superior to other well known brands such as Tempur & Otty. Lage range in store catalogue online with lots of ideas for back health. Would use again now I've discovered this store.”

Helpful Report

Posted 5 months ago

Thank you so much for this incredible and detailed review! We are absolutely thrilled to hear you had a Great service experience, with your order arriving on time and well packaged. But the best news is your feedback on the Royal Rest memory foam pillow! Knowing it was recommended by your chiropractor and has given you the "best night's sleep I've had in a long time" with "no neck pain" is fantastic. We are so proud to hear you find it superior to other well-known brands. We're glad you discovered us and appreciate your kind words about our large range of back health ideas. We look forward to being your go-to! Thanks From The Mobility Smart Team

Posted 5 months ago

“arrived day after ordering. Up the next day- excellent!”

Helpful Report

Posted 5 months ago

Thank you so much, Ian Strachan, for this fantastic feedback! We're absolutely thrilled to hear your item arrived the day after ordering. That speed is what we aim for, and knowing you were "Up the next day" is even better! Excellent! Thanks From The Mobility Smart Team

Posted 5 months ago

“Absolutely delighted with the home helper trolly, easily constructed and sturdy”

Mobility Smart Limited 5 star review on 6th November 2025

Helpful Report

Posted 5 months ago

Thank you so much, Kathy Skelly, for your wonderful review! We are "Absolutely delighted" to hear how pleased you are with the home helper trolley. It's fantastic to know you found it easily constructed and that it is sturdy. That combination of ease and reliability is exactly what we aim for! Thanks From The Mobility Smart Team

Posted 5 months ago

“I ordered some new brushes for my mobility scooter, Mobility Smart had them in stock at a reasonable price, Paid for delivery and they arrived the day after I had ordered them, which was a lot quicker than the estimated delivery time,”

Helpful Report

Posted 5 months ago

Thank you so much, Roderick Cutler, for this fantastic feedback! We're thrilled we could help you get your mobility scooter back on the road quickly. We're delighted we had the new brushes in stock for you at a reasonable price. Getting them to you the day after you ordered is great news—we're so pleased we beat the estimated delivery time! That speedy service is what we aim for. Thanks From The Mobility Smart Team

Posted 5 months ago

“Prompt and efficiwnt service. Delivered on time. Would happily use again.”

Helpful Report

Posted 5 months ago

Thank you for this excellent feedback! We're thrilled to hear you experienced "Prompt and efficient service" and that your order was "Delivered on time." We appreciate your business and are delighted you "Would happily use again." That's the best compliment we could receive! Thanks From The Mobility Smart Team

Posted 5 months ago

“My kettle came i am really pleased with it makes making a drink a lots easier, came within a week .”

Helpful Report

Posted 5 months ago

Thank you so much, Pauline Wheat, for your wonderful feedback! We are thrilled to hear you are "really pleased with it" and that your new kettle is making a drink "a lot easier" for you. That ease of use is the most important thing! We're also delighted it arrived quickly, "within a week." Thanks From The Mobility Smart Team

Posted 5 months ago

Mobility Smart Limited is rated 4.7 based on 1,326 reviews