Mobility Smart Limited Reviews

Name: Mobility Smart Limited
Address: Unit 12-13, Creamery Ind Est, Kenlis Road,Barnacre, Preston, Lancashire
Rating: 4.71

4.7 Rating 1,668 Reviews

94 %

of reviewers recommend Mobility Smart Limited

4.7

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Mobility Smart Limited:

Based in the heart of Lancashire, Mobility Smart has been helping customers live more independently for over 20 years. With thousands of mobility and daily living products in stock, we’re trusted by over 650,000 customers across the UK. From mobility scooters and wheelchairs to home aids and healthcare essentials, our goal is simple — to make life easier, more comfortable, and more independent for everyone.

Visit Website

Phone:

01995638086

Email:

contact@mobilitysmart.co.uk

Location:

Unit 12-13, Creamery Ind Est,
Kenlis Road,Barnacre,
Preston
Lancashire
PR3 1GD

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Mobility Smart Limited 5 star review on 31st October 2025

Davina Hudson

Mobility Smart Limited 5 star review on 30th October 2025

J E ROMERO VACAS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I and several friends were unable to find a way of threading a needle in this gadget!”

Helpful Report

Posted 5 months ago

Dear Pamela, Thank you for sharing your feedback. I am so sorry to hear that you and your friends had a frustrating experience with our automatic needle threader. We want our tools to make sewing easier, not more complicated! These gadgets can sometimes be a bit "fussy" depending on the needle size or how the thread is seated. Most often, the issue is simply a tiny alignment tweak. We would love the chance to turn this experience around for you. If you still find it isn't working for you, please reach out to us directly at sales@mobilitysmart.co.uk . We’d be happy to help you with a return or walk you through how this should work! Best regards, Thanks From The Mobility Smart Team

Posted 5 months ago

“Delighted with Items, All as described, Quick Delivery, Knowledgeable Customer Services, Highly Recommended! A++”

Helpful Report

Posted 5 months ago

Thank you for the "A++" review, Claire Raddenbury! We are absolutely delighted to hear that you are happy with your items and that they were exactly as described. It’s fantastic that you found our Customer Services team knowledgeable; we aim to provide expert advice to ensure our customers get exactly what they need. Thank you for the high recommendation! Thanks From The Mobility Smart Team

Posted 5 months ago

“Exactly what I wanted and well made.”

Helpful Report

Posted 5 months ago

Thank you for the review, Anna Licciardi! We are so pleased to hear that your order was exactly what you wanted. We take pride in offering products that are well made and durable, so it’s wonderful to know you are happy with the quality. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Fast and easy ordering and delivery service The product was perfect”

Helpful Report

Posted 5 months ago

Thank you for the review! We are so pleased to hear that our ordering and delivery service was both fast and easy for you. Knowing that the product was perfect for your needs is exactly what we like to hear! Thank you for choosing Mobility Smart. Thanks From The Mobility Smart Team

Posted 5 months ago

“Easy to order with very fast delivery. Thank you.”

Helpful Report

Posted 5 months ago

Thank you for the feedback, Peter Jones! We are so pleased to hear that you found our website easy to order from and that your delivery arrived so quickly. We aim to make the whole process as smooth as possible, so your kind words mean a lot to our team. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent quality value and service. Really pleased with my mobility scooter fob.”

Helpful Report

Posted 5 months ago

Thank you for the review, Susan Mcathey! We are so pleased to hear that you are "really pleased" with your new mobility scooter fob. We aim to provide excellent quality and value across our entire range, from the smallest accessories to the largest equipment. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Parcel arrived within 3 days the mirror fitted with no problem. 😀 Thanks”

Helpful Report

Posted 5 months ago

Thank you for the review, Caroline Brown! We are so pleased to hear that your parcel arrived within 3 days and that the mirror was easy to fit. Knowing that you had "no problem" getting everything set up is exactly what we like to hear. Thank you for the "smiley face" and for choosing Mobility Smart! 😀 Thanks From The Mobility Smart Team

Posted 5 months ago

“Very please. Items came quickly and well packaged. Excellent quality”

Helpful Report

Posted 5 months ago

Thank you for the review! We are so pleased to hear that you are happy with your purchase and that your items arrived quickly and well packaged. We take great pride in the excellent quality of our products, so it is wonderful to know that you are satisfied. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Thank you for your efficient service . I have put my Sholly into use each day..I was also delighted to find it was coming from Lancashire -- my home county.”

Helpful Report

Posted 5 months ago

Thank you for the wonderful feedback! We are so pleased to hear that your Sholley is already being put to good use every single day. It’s a delight to connect with a fellow Lancashire local! We take great pride in our roots here in the county, and we're thrilled we could provide you with such an efficient service. Thanks From The Mobility Smart Team

Posted 5 months ago

“Excellent and friendly communication with the Mobility Smart staff when I had to return an item.”

Helpful Report

Posted 5 months ago

Thank you for the wonderful feedback, Sandra Bradley! We are so pleased to hear that you found our staff friendly and helpful during the return process. We know that returns can sometimes be a worry, so we strive to make our communication as clear and supportive as possible. Thank you for your patience and for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Efficient service and quality product. Thank you.”

Helpful Report

Posted 5 months ago

Thank you for the review, Karen Wells! We are so pleased to hear that you enjoyed our efficient service and are happy with the quality of your product. We aim to make every order as smooth as possible, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Really good and fast delivery”

Helpful Report

Posted 5 months ago

Thank you for the review, Susan Frost! We are so pleased to hear that you enjoyed our really good service and that your delivery arrived so quickly. We aim to get our products to our customers as fast as possible, so it’s wonderful to know we hit the mark for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“Very good service and exactly the product we needed - we will be ordering from you again”

Helpful Report

Posted 5 months ago

Thank you for the review, Susan Allcock! We are so pleased to hear that we were able to provide the exact product you needed. Knowing that you plan to order from us again is the best feedback we could receive. We look forward to being of service to you in the future! Thanks From The Mobility Smart Team

Posted 5 months ago

“It's first time I've ordered very efficient delivered on time .Will be recommending and shopping again”

Helpful Report

Posted 5 months ago

Thank you for the review, Denise Hodgson! We are so pleased to hear that your first experience with us was a positive one. It’s great to know your order was delivered on time and that you found our service efficient. We truly appreciate your recommendation and look forward to welcoming you back again soon! Thanks From The Mobility Smart Team

Posted 5 months ago

“It was very easy to order and delivery was very quick. I would recommend you to anybody. The price was very good value as well.”

Helpful Report

Posted 5 months ago

Thank you for the wonderful review, Karen Kirkpatrick! We are so pleased to hear that you found the ordering process easy and were happy with our pricing. Knowing that you would recommend us to anybody is the highest praise we can receive! We aim to provide great value alongside a quick service, so it’s lovely to know we hit the mark for you. Thanks From The Mobility Smart Team

Posted 5 months ago

“Very helpful to have aids that help me”

Helpful Report

Posted 5 months ago

Thank you for your kind words! We are so pleased to hear that our products are making a difference for you. Our main goal is to provide aids that truly help our customers maintain their independence and comfort, so it’s wonderful to know we’ve met that goal for you. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“It wakes me up but would be better if it buzzed for longer time. As one doesn't need to switch it off or move,it's very easy to fall back to sleep.”

Helpful Report

Posted 5 months ago

Thank you for your honest feedback. We are glad to hear the device is effective at waking you up, but we appreciate your point about the duration of the alert. We understand how easy it is to fall back to sleep if the buzzer stops too soon! We will certainly pass this feedback along to our product team, as we are always looking for ways to improve our range for our customers. Thanks From The Mobility Smart Team

Posted 5 months ago

“Very helpful”

Helpful Report

Posted 5 months ago

Thank you for the review, Keith Tucker! We are so pleased to hear that you found our service or products very helpful. Providing the right support and information to our customers is what we strive for every day. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“As advertised excellent product and value for money.”

Helpful Report

Posted 5 months ago

Thank you for the review, Brian Bentley! We are so pleased to hear that your purchase was exactly as advertised. We aim to provide top-quality products that offer excellent value for money, so it is wonderful to know we met your expectations. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

“excellent service”

Helpful Report

Posted 5 months ago

Thank you for the review! We are delighted to hear that you received excellent service from us. We work hard to ensure every customer has a great experience, so your feedback is much appreciated. Thank you for choosing Mobility Smart! Thanks From The Mobility Smart Team

Posted 5 months ago

Mobility Smart Limited is rated 4.7 based on 1,668 reviews