Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.72

4.7 Rating 4,784 Reviews

92 %

of reviewers recommend Millbry Hill

4.7

Based on 4,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Millbry Hill 5 star review on 8th May 2025

436

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Barbour coat arrived very nice really pls with it 👍 the service was good they gave me a delivery date it arrive sooner. Only thing i wouldn't be happy with is if goods are not suitable yiu have to pay for your own returns”

Helpful Report

“Very speedy delivery and its good to know I can always get the horse food I want (and lots of other things) from Millbry Hill.”

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“I recently purchased a Joules black padded coat with fur trimmed hood and the quality of service received was faultless. I will certainly shop with Millbry Hill again in the future but hopefully when the current lockdown restrictions are lifted and I can look at the goods in store. I love my purchase and the price was perfect too. Thank you.”

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“Always excellent service from lovely, knowledgable staff”

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“Great service and price will definitely use again”

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“No one seems to know how it happened but Millbry Hill sent me 30 kg of horse feed. I live in central London and we haven't had horses here for over 100 years. That said when they realised collecting the horse feed was more expensive than leaving it with me it left me with another problem. How to consume 30 kg of horse feed. Fortunately through social media the feed has gone to a good home. Thank you for providing some novelty to me in Covid Lockdown 3.”

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“great selection reasonable prices really happy”

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“Great rug and arrived by date given”

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“As usually excellent service and goods in great condition..”

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“We got our order after a wait of two weeks. The telephone phone manners of your staff leave a lot to be desired. Some staff training in that area wouldn’t go a miss.”

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“Always easy to order and fantastic service So easy to reorder Very pleased”

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“I recently purchased a Weatherbeeta turnout at an excellent price. My experience with Millbry was as follows: 1st Jan: order placed, expected delivery: 13th Jan 5th Jan: order received. Well packed but sadly, too large 7th Jan: order returned free of charge through collection point 8th Jan: return acknowledged 13th refund in my bank Thank you Millbry, I will definitely buy from you again. LG”

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“Great company excellent service. Very pleased with my purchase of haylage nets.”

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“Well packaged and item exactly as described very fast delivery too thankyou”

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“Website easy to use , price & service good”

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“Excellent service and good quality”

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“Would rate as 5/5. I live in Devon and during the 1st lockdown I discovered Millbry Hill. Very good selection of clothes,household ware and pet foods. Website is easy to use, as is on-line tracking. Packaging of goods is done with care, sometimes recyling boxes received from their suppliers. We like this! Keep up the good work, I'll be back! Kind regards, Carol Molloy”

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“Very rude staff in store aggressively challenging customers to prove themselves mask exempt.”

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Hello Thanks, Im sorry to see you havent had a great experience instore. I can confirm we have passed this over to our Retail Manager and they will be intouch with you shortly in relation to this matter. Sincere apologies, Millbry Hill