Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,319 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Millbry Hill 5 star review on 11th November 2026

445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service”

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“Helpful and efficient - just what you need!”

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“Only from Millbry Hill could I get black check Dublin supa jodhpurs in the correct size. Got a smaller size for granddaughter too. I am most grateful as my daughter won't wear any other make or colour and it drives me mad trying to find exactly what she wants. Great company.”

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“Very good”

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“Good products and quick delivery, thank you.”

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“Order should have arrived Monday, got an email to say it would arrive Wednesday due to stock issues. Had an email Wednesday to say arriving Thursday. It didn’t turn up. Got the feed Friday in the end but in mean time I had to go and buy what I’d ordered!! Millbry offered me a refund of the £4.99 delivery fee as an apology which I have yet to receive.”

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Hello Gemma, Im really sorry for the issues you have faced with your delivery. I can confirm that we had your parcel packaged and ready to leave for the order to be with you on the correct date you had requested. Sadly Fed-Ex did not collect the package on time which has then had a knock on effect with your delivery. A refund was processed on the 03.12.2018 for part of the delivery charges to downgrade your order from express to standard shipping. The last part of the shipping was then refunded on the 07.12.2018 once we had received notification from Fed-Ex that your parcel was finally delivered. These funds should be back in your account now. It is very unfortunate that due to a couriers error that your parcel has been delayed, leaving you without the items you needed and it doesnt look great on our behalf either, Which we are really sorry about. Sincere Apologies, Millbry Hill

“First time I've used this company. very pleased with the service and received exactly the items ordered at an excellent price and quickly too.”

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“Product just as described. Fast and efficient delivery”

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“Great products very good customer service.”

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“Very quick delivery”

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“Excellent website. Easy to order. Excellent value for money and efficient dispatch.”

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“Beautiful item, delivery time as stated. Very pleas3d and will definitely use again”

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“Goods despatched in multiple parcels still only 2 of 4 received. 🙁👎🏻”

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Hello Emma, I can confirm we have only dispatched two parcels to yourself for this order as it all fit into two packages. Can you please ensure that the packages have been emptied and checked to ensure all goods are there and if there are any missing items you can give ourselves a call on 08006520432 or email sales@millbryhill.co.uk so that we can get a swift resolution to this for you. Sincere Apologies, Millbry Hill

“Great Web page lots to choose from along with very quick delivery. Keep up the excellent service.”

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“Great riding leggins and quick delivery”

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“Items arrived quickly and were well packaged very happy”

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“I’m a regular customer, ordering mainly poultry supplies. Millbry Hill’s customer service is excellent. Orders arrive quickly and the prices are good.”

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“Item arrived on time, well packaged and of good quality”

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“Excellent service, ordered easily and delivered on time. Very pleased with the whole customer experience.”

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“My first order was received promptly.”

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Millbry Hill is rated 4.7 based on 5,319 reviews