Millbry Hill Reviews

Name: Millbry Hill
Address: Union Mill, 1D Leven Mews, Stokesley, North Yorkshire
Rating: 4.73

4.7 Rating 5,275 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 5,275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Millbry Hill Review From Dog

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Millbry Hill 5 star review on 18th August 2026

441

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well i would normally rate this company a 5 star but unfortunately i ordered horse feed on 24th February and still have not received it and its now 10th March. First email i had no reply but second email was replied to so just waiting now to hear back again in reference to much needed horse feed 🙈”

Helpful Report

“I have ordered twice from Millbry Hill and so far no complaints at all. Reliaiable service and quick delivery.”

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“Goods still not received!! Was due on 8th March - rang up at 1640 - apparently new tech system in place - order was not dispatched still in warehouse. Shame as first time we used them service superb - third time lucky 🤞”

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“Brilliant 24 hour delivery, excellent horse feed, very efficient service thank you.”

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“As usual great service and products, the birds love the wild bird mix”

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“Good choice of products at competitive prices & quick delivery”

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“I’ve used Millbry Hill for a long time now, excellent service and very prompt delivery. Thank you.”

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“Have used this store a few times and has been great however now they are not delivering to Jersey. such a shame as we have very limited choice here and online often is our only option!”

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“Very quick service and great product”

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“Millbry Hill at Richmond is great, Great products and lovely staff”

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“Millbry Hill at Richmond is great, Great products and lovely staff”

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“the product cost was £5.99 and the shipping £7.99. I was unable to buy 2 items to make the delivery more economical as it said there was only one item in stock - why don't you have a cheaper delivery option, this is a rip off!”

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“Good quality products, reasonable prices and helpful staff who respond quickly to any enquiries. Would recommend”

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“The items arrived quite quickly and are of good quality although they all smell very musty, as if stored in a damp place. The most expensive item included, was a dog harness and the incorrect one was included. I informed Millbry Hill on the 1st March, got a reply the same day and was asked to send a pht of the item, which I supplied. I am still awaiting a free return label. Very disappointing.”

Helpful Report

“You ask about my recent order, I haven't received it yet! I like milberry hill, thenpostage can be a little steep on heavy orders but your pet items are reasonably priced. But fedex as couriers are abysmal, I have often had poorly handled and damaged packages. This time they really got the big guns out. I waited all day only to get a notification at 5.16 pm that I had refused the package due to damage! I hadn't even seen it or fedex for that matter! I reported it to yourselves, charlotte informed me it would be delivered yesterday, yet it was once again no where to be found, another day in for nothing. Because of fedex I will no longer be using your company, I have pets to feed and no food, so if had to buy else where, pets to walk as well as better things to do with my time than wait in all day. I still do not know if this item will ever arrive!”

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“Got everything I ordered quickly with no problems and love my items”

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“I ordered some Versele Laga food for Doves. I am very pleased with this product and my doves love it. Efficient and prompt service from Millbry Hill. Thank you.”

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“Hi I ordered horse food and when it came was out of date the next day. I emailed Laura to tell her and then was asked if I wanted a refund or a in date food I asked for a in date food and have hear nothing since.very poor customer service.”

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“Found them online as they were the only store that had five 2.5kg bags of Chudley puppy/junior food to send off with pups. Actually a bit cheaper than other suppliers I found which was a plus. Arrived within the week. Couldn't fault them.”

Helpful Report

Millbry Hill is rated 4.7 based on 5,275 reviews