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Millbry Hill Reviews

4.7 Rating 4,784 Reviews
92 %
of reviewers recommend Millbry Hill
Company Reviews Product Reviews
10,469
 Questions Metrics Info
4.7
Based on 4,784 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
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Richard
Verified Buyer
“Great service. Product's arrived in good time and where as described. Well happy with Millbry Hill. Highly recommend.”
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Ruthie
Verified Buyer
“I ordered sunflower hearts from millbry hill and they arrived extremely quickly and well packaged and very reasonably priced, so I am pleased with the service and quality of the product,I will definitely be ordering from millbry hill in the future!”
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Shannon
Verified Buyer
“Still my favourite place to purchase dust free bedding for my rats. Good quality and good value!”
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Angela
Verified Buyer
“I buy regularly from. Millbry Hill and cannot fault the service and delivery.”
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LINDA
Verified Buyer
“Fantastic customer service from Aiden and his colleague. Nothing was too much trouble for them to source what I needed.”
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Ron C
Verified Buyer
“Order dispatched promptly”
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Ann
Verified Buyer
“Excellent service”
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Tracey E
Verified Buyer
“Never had a problem with orders always come on time thank you tracey”
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Lisa
Verified Buyer
“Great company - fast delivery and amazing products”
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Anna-Marie
Verified Buyer
“Extremely pleased. Unfortunately, was a problem with one of the brooms but Millbry Hill arranged for prompt replacement. Would not hesitate to recommend.”
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Anonymous
Verified Buyer
“The wrong item arrived and they wouldn’t do anything about it so I’ve had to keep it. Terrible service. What happened to them customer is always right’? Will never use this company again as can’t risk another expensive incorrect order. Got the correct product easily elsewhere.”
Helpful Report
Hi Kerri, Thanks for taking the time to leave a review. I can confirm we have thoroughly looked into this and have looked at the chain of emails that you have sent. From the investigation we have found that what we have informed you is indeed correct. You have received what you have paid for and there was no technical error on the website and we have advised you this. Kind Regards, Millbry Hill.
Nicky
Verified Buyer
“Great product and fast delivery”
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Victoria
Verified Buyer
“Great products, great service Amazing selection, received with care Will use again”
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June
Verified Buyer
“Good delivery will use again”
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Sarah
Verified Buyer
“Prompt and professional service, a beautiful jacket.”
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Angelica
Verified Buyer
“Great received order fast”
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Craig
Verified Buyer
“Excellent service thank you”
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Anonymous
Verified Reviewer
“The site wasn't the easiest, it would jump from one product to another. Delivery was quick. However the company didn't leave it where I asked. I've found it somewhere else £2 cheaper including delivery”
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Rachael
Verified Buyer
“Love my beautiful new scarf from Joules Service from Millbry Hill fast and efficient Thank you - winter will be warm !!!”
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Elizabeth
Verified Buyer
“Great service fast delivery good quality”
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Millbry Hill is rated 4.7 based on 4,784 reviews
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