Millbry Hill Reviews

4.72 Rating 4,418 Reviews
93 %
of reviewers recommend Millbry Hill
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.81 out of 5
Returns & Refunds
Returns Process
This dog loved his Millbry Hill Review From Dog

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I always buy omega biscuits from millbry hill, I have 4 large dogs, and they love omega biscuits, i find Millbry Hill have always been good value for money
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Great product and delivered in good time.
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Great products but delivery was very slow on this occasion so nearly ran out of the food on order. Was told when despatched but then took over a week to arrive
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Verb good service, prompt delivery, will purchase again from them.
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Excellent service as ever! Order arrived in good time and was well packaged. Happy with items received.
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Rubbish customer service ordered and it said the next 2 days , 5 days later still not here !
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Hello Charlotte, Thanks for taking your time to leave a review. The delay had been caused because you ordered during the bank holiday, the office and warehouse were closed and we were physically unable to dispatch this until our first working day back in the office. I can confirm the reason that your order has not arrived is because you had emailed to cancel this and you have been provided a full and complete refund as you requested. You had been advised upon your contact with our customer services that your order would be dispatched on the first working day and would be with you within two working days, as this wasnt acceptable, a refund was processed. Kind Regards, Millbry Hill.
Very helpful n very pleased
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Excellent quality, super quick delivery- very happy with my purchase :)
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Good quality, good service
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Very good 5*
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Ordered specific feed for my horses the price was really good and the delivery was even better.
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Order arrived very quickly and was very pleased with service.
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Great service really quick and efficient
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Great service and a really good product
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Goods arrived within the given time frame. Received all of the hoofs. Would shop again.
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Excellent service. Will definitely buy again .
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Usually a lovely experience to buy from Millbry Hill but on this occasion part of my order is missing and customer services have not so far responded to my enquiry. Disappointing.
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Asked for a refund on some medicated layers pellets not got refunded as of today.
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Excellent! My dress was delivered very quickly and was a real bargain!
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Millbry Hill is rated 4.72 based on 4,418 reviews