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Military 1st Reviews

4.5 Rating 1,553 Reviews
89 %
of reviewers recommend Military 1st
4.5
Based on 1,553 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Military 1st Reviews

About Military 1st:

Military 1st is a trading name of MMG Trading Ltd.

Established in 2008, the Military 1st is an online retailer specialising in first-rate outdoor and combat clothing and tactical footwear, as well as camping and bushcraft equipment and accessories. We are proud of our continuously growing range of high-quality products from the world's best-known brands, and in excellent prices, along with the fastest possible delivery and the highest level of customer service.

Visit Website

Email:

info@military1st.co.uk

Location:

MMG Trading Ltd Unit 1, Fourth Avenue Trafford Park Manchester M17 1DB
Manchester
M17 1DB

Been purchasing for a few years now and the quality is top notch, the customer service is excellent quick to answer queries and deal with any issues, before brexit delivery was first class on time every time but with brexit delays outside UK are unavoidable at present due to customs backlog Military 1st are my go to for quality and range if they don't have it probably can't be got šŸ‘Œ
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Posted 4 years ago
Good service Boots were exactly as I expected
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Posted 4 years ago
Good service,will buy again.
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Posted 4 years ago
Timely and accurate delivery of goods ordered
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Posted 4 years ago
Excellent choice and value from military 1st,my go to company for my hiking gear,also a very easy setup if you need to return an item.
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Posted 4 years ago
Have ordered several items over the past year and am pleased with all of them and the communication involved. The last delivery took a month to arrive however but I’m sure it was down to a Covid - Brexit combo that was beyond the control of the company.
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Posted 4 years ago
Started off writing to say they were very good, had a minor issue courier related not the items but how I was dealt with was top class, communication was incredible and extremely professional, I was already delighted with the products, excellent to deal with, highly recommended.
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Posted 4 years ago
I ordered on January 3rd and paid for 2-3 day delivery. It's currently been two weeks and the package still hasn't been delivered. I will update on the quality of the item when it eventually gets here. Edit: The package arrived roughly a week ago and the quality of the item is good. If you live outside the uk like myself then I'd recommend ordering from somewhere else as the wait time was too long in my opinion.
Helpful Report
Posted 4 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 4 years ago
I ordered an XL Surplus Peacoat, it was very fitted so I returned it 5th Jan'21, through the returns procedures. As I write I am none the wiser as to the status of my goods other than that I was very happy with the service.
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Posted 4 years ago
Ordered some clothing, but arrived in reasonable time considering they were ordered over Xmas break and during covid. Combats and hoody great quality so will be ordering again from Military 1st.
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Posted 4 years ago
I ordered a Jack Pyke Tundra boots from Military First. The boots arrived very early and well packed. They are very nice boots too. I have no complains at all about the service or the product received.
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Posted 4 years ago
Ordered a waterproof pants & jacket for my son quality looks good just have to get out & try them out
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Posted 4 years ago
Found this Company very reliable good Quality service and sizing would by again.
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Posted 4 years ago
Very good product, well priced
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Posted 4 years ago
First time user and will definitely reuse again Fantastic service
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Posted 4 years ago
Good value for money, prompt service.
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Posted 4 years ago
Great service and brilliant products
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Posted 4 years ago
Bought a few different item from the web site and each item there was an issue with. Very poor service and would not waste a cent more of my money from this terrible company.
Helpful Report
Posted 4 years ago
Dear Customer, Thank you for taking the time to write a review and I am really sorry for the problems you have experienced. As far as we can seem our Customer Service has been in touch. If you require any further assistance, please contact our Customer Service Team: info@military1st.co.uk Once again, apologies for any inconvenience caused. Kind regards, Military 1st
Posted 4 years ago
Excellent company to deal with Bought a rucksack and as advertised it was a quality piece Shipping was fast despite brexit I would definitely do business again
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Posted 4 years ago
When I got the jacket that I ordered I was very impressed and satisfied with the Quality of the Jacket, however it was too large for me unfortunately, because of this I set out to return the jacket for a refund and found that this process was very simple. I would also like to say I got very good customer service via email from an employee, of the company who was very polite and helped me through the return for refund process.
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Posted 4 years ago
Military 1st is rated 4.5 based on 1,553 reviews