Medirite Reviews

Name: Medirite
Rating: 4.36

4.4 Rating 402 Reviews

83 %

of reviewers recommend Medirite

4.4

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Medirite 5 star review on 15th July 2022

Ingrid Prela

Anonymous

Anonymous // 01/01/2019

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“As I am still awaiting delivery of the goods and have not received any reply to my email, your persistent request for validation of your services is somewhat irritating. I suggest you spend less on these useless surveys and more on goods despatch.”

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Posted 1 week ago

Good Morning, Thank you for taking the time to leave a review. I must apologise, it looks as though this has been lost via our carrier service. I will get a replacement order out for you for delivery this week. I do apologise for the delay and inconvenience caused. We rely on our carriers keeping us updated of any non-deliveries but unfortunately this has not been passed across on this occasion. Kind Regards,

Posted 1 week ago

“We had to request a second delivery as the first one never arrived and the second one was delivered to our neighbours who were very embarrassed to receive 100 urine bottles - the box was damaged and you never let us know that you had delivered the pac large despite our neighbours asking that you did that. - very poor performance and deeply insensitive- very unhappy with your company”

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Posted 2 weeks ago

Hi Melitta, Thank you for taking the time to leave a review. I do apologise the delivery was received damaged and was left with a neighbour. We always check our boxes before we dispatch to ensure they are in good condition for deliveries and are suitable for the items inside. I can see from the proof of delivery picture this box was not treated in the way we would expect during transit or to be delivered in this condition. I will raise this with our Operations Director to investigate further with the carrier company. I understand some deliveries can be of more sensitive contents and sometimes you would like this to be delivered direct to you. Unfortunately the carrier companies will not leave outside so if no one is available to receive delivery at the address, they will try to leave with a neighbour if they can. I am unable to find any previous correspondence regarding the order so if you know who you spoke to, please do let me know so we can investigate this internally. Again, many apologies for the way in which this was received and inconvenience caused for you. Kind Regards,

Posted 2 weeks ago

“Needed some good quality floor cloths. Contacted Medirite. Got exactly what I wanted and for a very reasonable price. Staff were very polite and helpful.”

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Posted 2 weeks ago

“Good prices, good communication, fast order processing.”

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Posted 2 weeks ago

“My order was split in two, they didn't tell me. When I questioned it, they told me the 2nd part would be delivered by the 11th, it wasn't. On the 14th I again quried where it was and was told it would be the 24th. At no point was information volunteered. Lets see if third times a charm”

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Posted 3 weeks ago

Hi Neil, Thank you for taking the time to leave a review. Firstly, please accept my sincere apologies for the delay with the first aid kit and for the miscommunication regarding your order. Unfortunately, the first aid kit refill has been delayed by our supplier, and we were not informed of this prior to the expected delivery date. Each delivery date provided to you reflected the most up-to-date information we had at the time. As soon as this arrives into stock, we will ship this out and keep you updated with further information. Once again, I apologise for the delay and any inconvenience caused. We rely on information provided by our suppliers to keep our customers informed, and regrettably, the details we received were inaccurate. Kind Regards,

Posted 3 weeks ago

“Medirite were superb, courier however not so much, one order but parcels arrived at 3 different times bashed and damaged, had to call Medirite to check the delivery and they were very helpful in checking up on the delivery.”

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Posted 3 weeks ago

“Quick, responsive and a good price. Oh and friendly :) What more could I ask for!”

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Posted 3 weeks ago

“I’ve been trying to find these larger sized hand wipes for months so was really pleased to spot these. Arrived very quickly and was as advertised on the website along with a good price. Very happy!”

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Posted 3 weeks ago

“Waiting on a reply to email sent re broken wheel which is being dealt with by Molly at sales.”

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Posted 3 weeks ago

“Recommend, ordered , fast deliver”

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Posted 1 month ago

“Good pricing but items (antibiotics) were split over three deliveries days apart and it felt like it wasn’t sent until I emailed to check.”

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Posted 1 month ago

“Easy to deal with and order received in good time. Thank you”

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Posted 1 month ago

“Good communication, prompt, on-time delivery”

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Posted 1 month ago

“Medirite has good products at a reasonable price, and the delivery and service are reliable. I have placed 2 orders in 3 months.”

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Posted 1 month ago

“user friendly website & quick delivery.”

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Posted 1 month ago

“Good company. Products are great and goods arrived on time.”

Medirite 5 star review on 17th November 2025

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Posted 1 month ago

“From ordering to delivery, the process is simple and straightforward, express deliveries every time. Thank you.”

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Posted 1 month ago

“fast friendly service, and product is very good aswell”

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Posted 1 month ago

“I am a totally bed ridden lady and have been spending a lot of money on essential every day card things that I need daily discovered this site and even with the £7/50 postage still saving me a lot of money things arrive quick also and are exactly the same as what I paid £s more for”

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Posted 1 month ago

“Fast dilivery, good price and excellent products”

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Posted 1 month ago

Medirite is rated 4.4 based on 402 reviews