“The Quality make up of the product was disappointing I was hoping for a more sturdy material
similar to past products. Would have of paid more for a better product, although your price was better than other distributors for the same make .”
“Have found it difficult to source the product locally and was very pleased to find that this was available on the website
The product was sent out very promptly and very pleased with the level of service”
“Well, the items I received matched the general description but not the picture. So, not the brand I wanted or expected. Is "Universal" an equivalent, and does it matter for such a basic item? Maybe not, but eBay issue full refunds for that sort of thing. I'm not sufficiently dissatisfied to ask for a refund, but I'm not especially satisfied either. Oh, and "available to order", as it says on the website, does not mean that the items are in stock. I ordered four packs but they only had two available, as I was informed after I had paid. Apparently the other two will be sent to me when they are restocked. They are not needed urgently, fortunately. I know lots of traders are struggling with supplies because of Covid/Brexit, but I think "available to order" gives a misleading impression and is a pointless statement if the items are not actually in stock. Overall, not satisfactory. I'm glad that I didn't spend more. I will shop elsewhere next time.”
“My first encounter with this firm is highly satisfactory: the product correct as described. 4 pieces requested, only 2 in stock so these despatched at once with the rest to follow. I will keep this web address on file for future requirements.”
