Medirite Reviews

Name: Medirite
Rating: 4.36

4.4 Rating 402 Reviews

83 %

of reviewers recommend Medirite

4.4

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Medirite 5 star review on 15th July 2022

Ingrid Prela

Anonymous

Anonymous // 01/01/2019

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“I placed my order for Kitchen Foil with Medrite. This is because I use a lot of it and Medrite kitchen foil comes in rolls of 75M. The package arrived just 30 hours after I placed my order. This is amazing and I am truly so pleased and will definitely order from Medrite again. Thank you.”

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Posted 4 months ago

Thank you so much for taking the time to leave us a review! We're so glad you had a great experience and the Kitchen foil met your expectations.

Posted 4 months ago

“Delivered without issues in good condition.”

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Posted 4 months ago

Thank you so much for taking the time to leave us a review! We're so glad you had a great experience. Hope to see you again soon!

Posted 4 months ago

“Efficient and prompt delivery of products ordered .Thankyou”

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Posted 5 months ago

“Excellent service. Easy to order, goods arrived promtly”

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Posted 5 months ago

“My order took ages to come, I had to chase it up 3 times for it to actually get delivered to me so I will not be ordering from this company again, the product itself was great though”

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Posted 5 months ago

Hi Harley, Thank you for taking the time to leave a review regarding your order with us. Firstly, please allow me to apologise for the delay with the item and your negative experience with this order. I can see this item was out of stock at the time of your order so the website will have stated 'Extended delivery time - please allow 7-10 working days'. I can see this was ordered on 11th June and the goods were booked in with us on the 17th June, dispatched for delivery on the 18th and delivered on the 19th June, within the 10 days advised. Again, apologies for the delay with this item. Kind Regards,

Posted 5 months ago

“I’m pleased with the excellent service I receive from Mediriite, I even received a very polite telephone call to inform me that my package was going to be delayed, not that it affected me because the package was still delivered in super quick time … Great customer service.”

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Posted 5 months ago

“very pleased with the chair, fast service. thanks”

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Posted 5 months ago

“Really fast delivery good value shame about the cutting boxes the cling film was in they were a bit battered had to tape up”

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Posted 5 months ago

“Always very pleased with order from medirite .Delivery service is always very good. Unfortunately was a little disappointed this time around as when opened so far I have had 6 bottles all broken/smashed/holes in etc so all had to be binned and could not be used. Thats why I took a star off.”

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Posted 6 months ago

“Prompt and efficient service.”

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Posted 6 months ago

“excellent customer service, staff are very friendy and very polite.thank you”

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Posted 6 months ago

“Good quality, reasonable price, quick delivery”

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Posted 6 months ago

“Excellent customer service from George. I required an over the bed table for my poorly elderly mum. Although standard delivery for this item was 5 to 7 days, George went above and beyond arranged for delivery the next day. The table was delivered the next day as George had advised. Amazing,George keep up the good work. Thank you from both my mum and myself.”

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Posted 6 months ago

“Staff were excellent when I called about a problem with my bed table especially Sophie and the lovely George who sorthed everything out for me and handled the problem very promptly and professionally and is an asset to your company , I can't praise him more I wish there were more than 5 stars ⭐️ I could give Thank you Julie”

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Posted 6 months ago

“Ordered Cling Film refills. they are really good quality once and the delivery was quick as well.”

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Posted 7 months ago

“Very prompt delivery all good 👍”

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Posted 7 months ago

“1st Order wasn't next day despite ordering on time,problem with Vat exemption but was rectified very quickly with Molly and accounts and 2nd order arrived with no issues.”

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Posted 7 months ago

“Very quick delivery Product as described and good value”

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Posted 7 months ago

“Waiting 18 days for the delivery.”

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Posted 7 months ago

“Room for improvement: I have ordered from Medirite a couple of times and both times I waited for 10+ days for delivery. I then had to contact Medirite and chase up the order. My suggestions are these: 1. that Medirite puts an estimated delivery date on the order confirmation. 2. This date is estimated, ie not set in stone. However, I am sure you have a good idea or should have a good idea how quick or slow YOUR suppliers and/or manufacturers will fulfil YOUR order. 3. I really don't mind waiting, BUT then, DO NOT tell the customer the goods are with the courier, if they are not. Instead, just tell the customer what the state of play is. Re packaging 4. I order big boxes of Persil washing powder, but twice I found that the contents of one of them had spilt out in the outer packaging box. Once I could see the box had been wet at the bottom. I realise this might have nothing to do with Medirite; the items ordered might come straight from the manufacturer. On the very plus side: the ladies I have spoken to in your customer service team are aces. Friendly and extremely helpful. 5* to them, thank you, ladies!!! Apart from the delivery issue, I am happy with Medirite. I hope my suggestions are helpful in any way. As a customer, I now know I should order 2 weeks before I run out of washing powder.”

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Posted 7 months ago

Good Afternoon, Thank you for taking the time to leave a review regarding your most recent delivery with us. Firstly, please allow me to apologise for the delay with your order. Unfortunately we had a supply issue from our supplier and were not made aware of the issues until after our delivery date and these had not been received with us. When items are out of stock at the time of order, there will be a notice on the item screen stating 'Extended delivery time - please allow 7-10 working days' if you would like a more finite delivery date, please do feel free to give us a call and we can advise on this. Thank you very much for your feedback, we rely on this to better our service and highlight which areas are not our strongest. Thank you for your kind words about our team also, we pride ourselves on our Customer Service so it's really lovely to hear this and I will pass this across to the rest of my team as I know it will be much appreciated. Kind Regards,

Posted 7 months ago

Medirite is rated 4.4 based on 402 reviews