Medirite Reviews

Name: Medirite
Rating: 4.36

4.4 Rating 402 Reviews

83 %

of reviewers recommend Medirite

4.4

Based on 402 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Medirite 5 star review on 15th July 2022

Ingrid Prela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my purchases hence my 3rd order with your Company. Not so happy about my last delivery. I have reported this to a charming lady in your company. She assured me she would look into the problem to avoid any other customer having a similar problem.”

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Posted 2 months ago

“Items speedily dispatched and delivered Securely packaged and price was competitively priced”

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Posted 2 months ago

“Quick and easy to order and receive”

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Posted 2 months ago

“The worst order I have ever placed I ordered 50 units of a product I only got 48 and that’s not the worst part the sent me my products lose no box or packaging they got absolutely destroyed in transit I will stay well clear of this supplier”

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Posted 2 months ago

Hi Ahmed, Thank you for taking the time to leave us a review regarding your last order with us. I do apologise for the way in which these have been received. I have had a look at the carrier image and can confirm all 50 units have been delivered. This has been passed to our Operations Director to look into how we can better package these in our warehouse along with how our carriers handle the goods once they have left us. Again, please accept my apologies for the goods being received damaged and we hope you choose to order with us again. Kind Regards,

Posted 2 months ago

“Very good service and quick delivery! Would definitely recommend using them.”

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Posted 2 months ago

“Great service thank you”

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Posted 2 months ago

“I ordered goods on Sunday, at lunchtime! They were delivered the next day! Excellent delivery service, thank you”

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Posted 2 months ago

“Actually my order was fine inside but the box in which it came was wet and damaged so please take nextime I order”

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Posted 2 months ago

“I have found Medirite produce that I have used to be of very good quality and customer care is also very good”

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Posted 3 months ago

“A1 suppliers, thank you”

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Posted 3 months ago

“Excellent service great prices Will use again”

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Posted 4 months ago

“Good products, great prices and quick delivery. Couldn't ask for more!”

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Posted 4 months ago

“Always fast delivery and no nonesense, the products are always good quality and arrive in perfect condition, I would thoroughly recommend Medirite and in fact do to others when it comes up in conversation. Thank you for making my purchases easy and stress free.”

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Posted 4 months ago

“Excellent customer service by Sophie. Highly recommended. I had made the error when ordering but was fully credited. Sophie followed up any conversations within the time frame she gave. Can't speak highly enough about her work ethics and pleasant friendly service.”

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Posted 4 months ago

“Very helpful and friendly”

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Posted 4 months ago

“Fast in delivery good quality”

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Posted 5 months ago

Thank you for taking the time to send us a review, hope to see you again soon!

Posted 5 months ago

“My order arrived the following day. Fortunately I was in as received no delivery window. Glad to receive my order promptly”

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Posted 5 months ago

Thank you for taking the time to send us a review. Apologies your tracking information wasn't supplied, this usually happens by email. We shall speak to our courier and review that part of our process.

Posted 5 months ago

“The commode I ordered was meant to be delivered next day and there was confusion as to what had happened to it. It arrived a day late. This caused me a great deal of stress. Sophie in Customer Service was sympathetic and did her best to get the issue resolved but there is clearly a problem re communications with the courier DX”

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Posted 5 months ago

Dear Catherine, Please accept our sincere apologies for the delivery delay and the stress this caused. Thank you for your kind words about Sophie; we're so glad she did her best to help you. You are right to highlight the communication issue with our courier, and we are addressing this with them directly to improve our service. Thank you again, we really appreciate your valuable feedback.

Posted 5 months ago

“Ordering process easy. Product arrived safely in less than 2 days. Product good quality for the required job. Highly recommend Medirite as a cleaning and medical supplier.”

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Posted 5 months ago

Hi Gavin, we're so grateful for your review, thank you for sharing! We do our best to ensure speedy delivery, so we're glad your order reached you quickly. Hope to see you again soon!

Posted 5 months ago

“Great service fast delivery quality products”

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Posted 5 months ago

Hi Karen, thank you for taking the time to leave us a review! Hope to see you again soon!

Posted 5 months ago

Medirite is rated 4.4 based on 402 reviews