Medirite Reviews

Name: Medirite
Rating: 4.36

4.4 Rating 354 Reviews

83 %

of reviewers recommend Medirite

4.4

Based on 354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Medirite 5 star review on 15th July 2022

Ingrid Prela

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very pleased with order from medirite .Delivery service is always very good. Unfortunately was a little disappointed this time around as when opened so far I have had 6 bottles all broken/smashed/holes in etc so all had to be binned and could not be used. Thats why I took a star off.”

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Posted 2 weeks ago

“Ordered Cling Film refills. they are really good quality once and the delivery was quick as well.”

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Posted 3 weeks ago

“1st Order wasn't next day despite ordering on time,problem with Vat exemption but was rectified very quickly with Molly and accounts and 2nd order arrived with no issues.”

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Posted 4 weeks ago

“Quck service, good price.”

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Posted 1 month ago

“Product was as advertised and arrived within their original timeframe....only issue was there was no communication after the original "we have your order" email I received indicating a delivery day / time window which Medirite stated they do in the aforementioned acknowledgement "we have your order" email....fortunately, someone was in to take delivery when it arrived.”

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Posted 2 months ago

“Quick delivery but not very well protected against couriers handling as washing powder box had been damaged as had the outer box.”

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Posted 6 months ago

“First order of 2 pairs of leggings arrived very quickly but reorder is going to take much longer which is in line with website but disappointing.”

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Posted 8 months ago

“I ordered the product on day 1 and received it on day 2. Very fast , smooth and efficient. I”

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Posted 9 months ago

“I had a few problems trying to order, as I thought I had spent enough for free delivery. Also the 5% didn't work (even after I swapped the 1 for an I). But 2 days later I tried again & spent a bit more & everything worked. Delivered the next day at 9:09am. So happy in the end.”

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Posted 11 months ago

“When the hoops arrived I couldn't open them at all. They were really hard work. My husband helped me get them open but I have now got to grips with the way to open them up. Brute force seems to work. Worked well on the litter pick.”

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Posted 1 year ago

“I only gave 4 star’s because there wasn’t any tracking provided, but otherwise the chair is of very good quality and I would definitely recommend”

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Posted 1 year ago

“Excellent Product but postage is very expensive and not discounted fairly in relation to bulk orders”

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Posted 1 year ago

Hi Stephen Thank you so much for the 4star review, we really appreciate it. We completely understand where you are coming from regards the postage. We currently offer free postage for all orders over £50 and are working hard to improve rates on smaller orders. This has been tricky because of the wide variety of products we supply (coming in all shapes, weights and sizes) but we hope to improve this in the near future. Thanks again for the feedback and we hope to see you shopping with us again soon All the best Team Medirite

Posted 1 year ago

“Service good packaging of the product i purchased was very poor as i had to have a replacement even the replacement was not packed comfortable enough to prevent crush damage.”

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Posted 1 year ago

Hi Steve, I'm very sorry to hear that the boxes arrived in such poor condition. As discussed, our Operations Director is looking further into the way this delivery was packaged and shipped and how best to prevent this in the future. We would like to offer you a discount on your next order, this discount code has sent by email.

Posted 1 year ago

“Hood all round service”

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Posted 1 year ago

“Well for the firty delivery is failed”

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Posted 1 year ago

Apologies for the carrier delivery issues. I'm very glad to hear that the order has now arrived safely.

Posted 1 year ago

“Ordered this product and was very pleased with them No Delivery dramas and a quick and easy ordering process One happy customer”

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Posted 1 year ago

“We have no issues with Medirite as they have supplied exactly what we wanted. However, their choice of courier leaves a lot to be desired. The box arrived in a very bad state. I have emailed Medirite about this issue. Also, we are at a loss to understand why these items used for disabled people is not VAT Exempt.”

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Posted 1 year ago

We're sorry to see that your box arrived damaged by the carrier. I can see our Customer Service team have discussed this issue with you. They have escalated the issue to our Operations Director who is looking into the issue with the carrier and is reviewing our packaging. I'm very glad to hear that your items inside the box were undamaged. We are guided by the Government as to which items are eligible for VAT exemption, I'm afraid this is not a decision we can make.

Posted 1 year ago

“Good price and quick delivery. The sanisafe 3 tubs could do with putting in a protective box as one out of the eight arrived split. Luckily I had kept an old tub.”

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Posted 1 year ago

We're very sorry to hear that one of your 8 tubs arrived split and thank you for brining this to our attention. I have now passed this to our Operations Director so that our packaging can be reviewed to prevent this happening again. Apologies for the inconvenience.

Posted 1 year ago

“Very quick delivery & good response to pre purchase questions.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Medirite is rated 4.4 based on 354 reviews