Medirite Reviews

Name: Medirite
Rating: 4.38

4.4 Rating 220 Reviews

84 %

of reviewers recommend Medirite

Company Reviews

Product Reviews

Metrics

4.4

Based on 220 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Medirite 5 star review on 15th July 2022

Ingrid Prela

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service good packaging of the product i purchased was very poor as i had to have a replacement even the replacement was not packed comfortable enough to prevent crush damage.”

Helpful Report

Posted 2 months ago

Hi Steve, I'm very sorry to hear that the boxes arrived in such poor condition. As discussed, our Operations Director is looking further into the way this delivery was packaged and shipped and how best to prevent this in the future. We would like to offer you a discount on your next order, this discount code has sent by email.

Posted 2 months ago

“Hood all round service”

Helpful Report

Posted 2 months ago

“Well for the firty delivery is failed”

Helpful Report

Posted 2 months ago

Apologies for the carrier delivery issues. I'm very glad to hear that the order has now arrived safely.

Posted 2 months ago

“Ordered this product and was very pleased with them No Delivery dramas and a quick and easy ordering process One happy customer”

Helpful Report

Posted 3 months ago

“We have no issues with Medirite as they have supplied exactly what we wanted. However, their choice of courier leaves a lot to be desired. The box arrived in a very bad state. I have emailed Medirite about this issue. Also, we are at a loss to understand why these items used for disabled people is not VAT Exempt.”

Helpful Report

Posted 4 months ago

We're sorry to see that your box arrived damaged by the carrier. I can see our Customer Service team have discussed this issue with you. They have escalated the issue to our Operations Director who is looking into the issue with the carrier and is reviewing our packaging. I'm very glad to hear that your items inside the box were undamaged. We are guided by the Government as to which items are eligible for VAT exemption, I'm afraid this is not a decision we can make.

Posted 4 months ago

“Good price and quick delivery. The sanisafe 3 tubs could do with putting in a protective box as one out of the eight arrived split. Luckily I had kept an old tub.”

Helpful Report

Posted 4 months ago

We're very sorry to hear that one of your 8 tubs arrived split and thank you for brining this to our attention. I have now passed this to our Operations Director so that our packaging can be reviewed to prevent this happening again. Apologies for the inconvenience.

Posted 4 months ago

“Very quick delivery & good response to pre purchase questions.”

Helpful Report

Posted 5 months ago

“Excellent service”

Helpful Report

Posted 5 months ago

“Love the products but P&P is quite expensive”

Helpful Report

Posted 8 months ago

“Seamless and simple process from product identification to ordering. Delivered on time and complete.”

Helpful Report

Posted 9 months ago

“Great products but expensive delivery fee. No choice for free standard delivery even if you bought lots of products.”

Helpful Report

Posted 1 year ago

Thank you for the review we do really appreciate the feedback. We are sorry you didn't get free delivery this time, we currently offer free delivery for all orders over £60. We will see how we can make this information more prominent on the website in future. Thank you for using Medirite.co.uk

Posted 1 year ago

“Website easy to use. Delivery as arranged so very easy to deal with”

Helpful Report

Posted 1 year ago

“Goods delivered on time & in full, only lost a star because of the postage cost.”

Helpful Report

Posted 1 year ago

“Goods fine but not kept advised of delivery time so had to stay in all day and delivery not made util 5.40pm.”

Helpful Report

Posted 1 year ago

“All ok with delivery”

Helpful Report

Posted 1 year ago

“I felt the item ordered was a fare price, the delivery charge of £5 seamed expensive to me.”

Helpful Report

Posted 2 years ago

“Nice fit. Happy with these gloves which I used to buy at Savers Chemist. Stopped supplying so forced to buy online.”

Helpful Report

Posted 2 years ago

“Have found it difficult to source the product locally and was very pleased to find that this was available on the website The product was sent out very promptly and very pleased with the level of service”

Helpful Report

Posted 2 years ago

“The article was good value for money and was as describe and arrived by the date I was told it would”

Helpful Report

Posted 2 years ago

“My first encounter with this firm is highly satisfactory: the product correct as described. 4 pieces requested, only 2 in stock so these despatched at once with the rest to follow. I will keep this web address on file for future requirements.”

Helpful Report

Posted 2 years ago

Medirite is rated 4.4 based on 220 reviews