Medirite Reviews

Name: Medirite
Rating: 4.37

4.4 Rating 218 Reviews

83 %

of reviewers recommend Medirite

Company Reviews

Product Reviews

Metrics

4.4

Based on 218 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Medirite 5 star review on 15th July 2022

Ingrid Prela

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service but product consistency seems to be an issue. The 20kg bin liners received last week were different and seemingly thinner than those received a few months ago”

Helpful Report

Posted 1 week ago

Hi Chris, I'm sorry the hear that the bin liners seem thinner that the ones you received a few months ago. We have not changed our supplier so the specification should not have changed. Please could you let us know your batch number so that we can look into this further. Our email is help@medirite.co.uk

Posted 4 days ago

“Arrived OK but product terrible.”

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Posted 1 month ago

“This seems a great vacum and ok price, but unfortunately for me being disabled , it was too heavy for me.Great for people who have no mobility problems.”

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Posted 1 month ago

Hi Christine, I'm sorry to hear that this vacuum was not suitable for you due to being too heavy. I can see this has now been returned to us and we are arranging a refund for you.

Posted 1 month ago

“DELI ERY TOOK LONGER THAN EXPECTED DESPITE PAYING£7.50 - supposed to be next day”

Helpful Report

Posted 3 months ago

Hi Wendy, I'm sorry to hear that your order was delayed. I can see that your order left us on time on the same day of order - 2nd January and we expected this to be with you the next day 3rd January. Apologies as I can see the order was then delayed at the carrier's hub and was not delivered to you until the 4th January. I'm afraid the carrier did not notify us of this delay. I have passed this complaint to our Operations Director to take up with the carrier. Apologies for the inconvenience. All orders below our minimum spend of £50 before tax will have our standard delivery charge of £7.50 (including tax). Whilst we do expect orders to arrive with you the next day if placed before 3:30pm, we do not charge extra for this service.

Posted 3 months ago

“Item was correct when it eventually arrived but almost 4 weeks is an unreasonable amount of time for delivery. It wasn't the courier's fault - it just took weeks for Medirite to dispatch it. I would not recommend this company.”

Helpful Report

Posted 4 months ago

We're sorry to hear that there was a long delay with your order. Looking at the order I can see that unfortunately this item was out of stock at the time of order. This would have been advised at the time on our website. Our warehouse team dispatched this order as soon as the items were received from our supplier. Apologies for any inconvenience.

Posted 4 months ago

“great service,shame about shipping cost”

Helpful Report

Posted 8 months ago

“I chose the urinal bottle on line. It was one of a few not complicated by unnecessary handles. Now in use, it does not stand well when filled. It is only a matter of time before it topples and spills. Delivery was 2 days after the day given. I was out when first attempt at delivery tried (a day late).”

Helpful Report

Posted 1 year ago

“I got exactly what I ordered and it was exactly what I expected. Thank you”

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Posted 1 year ago

“Still not received.”

Helpful Report

Posted 2 years ago

Hi Brian We are really sorry to hear you have not received your order. Are you able to send your order number or contact details over to help@medirite.co.uk and we can investigate this further. Apologies again for the inconvenience, Medirite

Posted 2 years ago

“Item arrived 5 days after ordering and was fine but very dirty and dusty when I opened the box. Luckily as it was plastic it cleaned up ok.”

Helpful Report

Posted 2 years ago

“Postage a bit expensive.”

Helpful Report

Posted 2 years ago

Medirite is rated 4.4 based on 218 reviews