ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.48

4.5 Rating 791 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“The makes of your clothing are good in designs as well as in quality materials. Your on line ordering is easy and friendly. Returns are easy too.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Great cut and fabric”

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“Great quaity clothes”

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Dear Eva, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Quality, style and craftsmanship are excellent. Order process was seamless and returns very easy. My only disappointment is the sizing. I have ordered sweaters and they are true to size but all 3 dresses I purchased were almost 2 sizes too big.”

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Dear Mel, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns in regards to sizing, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Hello, I am very happy with your lovely well made polished pieces. I hope that you will open a boutique in the US. Valerie Barlow ( Santa Barbara, California)”

Helpful Report

Dear Valerie, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! We can confirm that our first US store will be opening in New York City before the end of 2023! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“J'ai découvert Me+Em grâce à Trinny et je suis aux anges ! Moi qui suis grande et "bien bâtie" , j'ai enfin trouvé des pantalons à ma longueur et des vêtements qui taillent juste. Un 42, c'est un 42 ! C'est un investissement mais ça vaut le coup... So happy with my purchases, the clothes are pretty, well done and the sizing is perfect for me. Bravo !”

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Dear Lisa, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Beautiful clothes, quality fabrics, well cut, good balance of patterns and plain fabric. Excellent shipping (English customer) and prompt refunds. Courteous and efficient staff, helpful instructions when assistance was needed (only twice in 3 years)”

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Dear Betsy, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Great fabrics and quality. Some prices are too high but your sales are wonderful”

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Dear Gayle, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Love ME+EM clothing great quality. Customer service is excellent. Delivery and returns are very prompt.”

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Dear Joan, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand the quality of our pieces and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Beautiful fabrics and well made clothing. i have been buying cropped/boxy items. Do you think you will ever produce a petite range?”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns in regards to sizing or stock, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The cut and fit of your tailoring is amazing. I have two suits and they fit better than any clothes I’ve ever had. I love that you often have different trouser styles to match jackets as well - so a slim fit or wide leg. Whenever I wear your clothes I alway get compliments and feel a million dollars”

Helpful Report

Dear Shauna, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“This was my first experience with ME+EM and it was excellent.Ticked every box: speedy delivery, two lovely dresses, true to size and well tailored.”

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“I love these clothes and feel like the delivery to the US doesn't take too long. i did have a problem with a garment that frayed on the bottom and they would not allow me to return for credit - they insinuated that i had "tampered with the garment"...i had NOT! i had to lose the garment and my $$$. i have continued to shop with them and really enjoy each piece i own.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, we look forward to you and our services with us again! In regards to any issues you have had with your orders, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The sizing chart is accurate, sent for two dresses and the size 6 was a perfect fit, beautiful fabric. Customer service excellent. Items were delivered securely packaged and promptly. Hassle free returns and very prompt refund.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Ordered striped trousers size 12 too big so ordered 10 which were bigger, so I think the sizing was wrong”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! We are, however, disappointed to hear you have had issues in regard to sizing, therefore, if you are ever unsure, please get in touch directly so we can further assist. Kind Regards, ME+EM Customer Care

“The products are well made and classic. The only disappointment is the length of time to receive shipments to US and the REALLY long time to receive a credit for returns”

Helpful Report

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! In regards to delivery and refunds, if you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“Love the style and quality. Need store in NYC”

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Dear Mary, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! In regard to our stores, I can confirm that we are moving to New York before the end of 2023! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“1st purchase. Dress arrived today, stunning fabric . Just needs a slight alteration but perfect outfit for a wedding I am attending”

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Dear Barbara, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, ME+EM Customer Care

“The ordering and returns process is very efficient and customer friendly - the clothes are always well made - the clothes aren’t cheap but reflect the quality of them”

Helpful Report

Dear customer, Thank you for taking the time to provide us with your comments regarding our current collection. Glad to hear you are happy with our services and the quality of our garments! We look forward to having you shop with us again. kind regards, Customer Care

“I love Me + Em. It's a new line for me and the quality is lovely at their price point. Very impressed also with their customer service who kindly extended a return date for me when I thought I had bought a second size of an item, only to find out I hadn't. Now I can see which fits the best when the second size arrives. They are supposed to build a store in NYC next year-2024--and hopefully that will happen. Even with a shipping charge to send, it is so worth it to me.”

Helpful Report

ME+EM is rated 4.5 based on 791 reviews