ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.48

4.5 Rating 789 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

Write Your review

Tell us how ME+EM made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The velour halter maxi dress (online only) fits like a dream and is so flattering. LOVE LOVE LOVE!!”

Helpful Report

“I love your clothes! They are so classic, and make me feel happy 😊!!”

Helpful Report

“Love the use of natural fibers, thank you!! Also thank you for posting the products measurements. That has been very helpful in my choosing the correct size. Everything I have ordered has been great quality and timeless style.”

Helpful Report

Dear Kim, Thank you for taking the time to leave your feedback with us. I am thrilled to hear you have been such a fan of our fabric qualities styles and services we provide on our website, we look forward to you shopping with us again! Kind Regards, Grace

“I was able to visit a store in NYC. The staff was delightfully helpful in choosing the right size and suggesting styles. I had long admire the catalog and social media images but was blown away by the quality, color combinations and fabrics in person. I purchased two dresses and couldn’t be happier.”

Helpful Report

Dear Lynne, Thank you for taking the time to leave your feedback with us. I am so happy to hear you had such a positive experience in one of our NYC stores and that the service and styles were such a success, we look forward to you shopping with us again! Kind Regards, Grace ME+EM Customer Care

“Beautifully made clothes in natural fabrics. I adore the cheesecloth dresses and blouses Purchased 5 dresses so far, plus many tops. I also like the silk cotton blouses. I like all the finishing details to the clothes. All true to size, quick delivery. Good quality clothes.”

Helpful Report

Dear Dawn, Thank you for taking the time to leave your lovely feedback with us. I am thrilled to hear you have been such a loyal customer of our brand and that you have been satisfied with our quality and our services, we look forward to you shopping with us again. Any queries or concerns, please get in touch so I can further assist. Kind Regards, Grace

“Clothes arrived on time well packaged”

Helpful Report

Dear Louise, Thank you for taking the time to leave your lovely feedback with us. I am thrilled to hear you have been satisfied with our delivery services, we look forward to you shopping with us again. If you have any queries or concerns, please get in touch so I can further assist. Kind regards, Megan, ME+EM Customer Care Team

“Fabulous clothes and incredibly easy to both buy and, if needed, return”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback with us. I am so glad to hear you have been satisfied with our brand and the services we provide, we look forward to you shopping with us again! If you ever need any further assistance, please don't hesitate to get in touch so we can help. Kind Regards, Grace

“Great quality time less unique”

Helpful Report

Thank you for leaving your wonderful review and we look forward to you shopping with us again soon! Kind regards, Megan, Customer Care Team

“Plz do not send via aramex I still want , if I may , redesign a dress instead of short sleeve , long sleeve”

Helpful Report

“Consistent sizes, top quality materials and perfect tailoring! Clothing designs for both work, leisure and high profile social engagements. My favorite UK brand!”

Helpful Report

Dear Evelyn, Thank you for taking the time to leave your reviews with us. I am thrilled to hear you are such a fan of our brand, and that you have always been satisfied with our sizing, fits, and overall quality of our pieces, we look forward to you shopping with us again! Kind Regards, Grace

“I appreciate the intelligent design! The fabrics are beautiful. I’m always asked where I get my clothes when I wear the styles. I appreciate elegant design especially in dresses. Thank you!”

Helpful Report

Dear Wendy, Thank you for taking the time to leave such a lovely review. We are so pleased that you love the brand and look forward to you shopping with us again soon! Kind regards, Megan, ME+EM Customer Care Team

“I love the style and quality of your clothes. Delivery is very quick and I appreciate free returns however it can take a little long to get that processed. On a recent order it took nearly 6 weeks from when I sent my return to see the credit on my card.”

Helpful Report

Dear Sarah, Thank you for taking the time to leave your review. We're pleased that you love the style and quality of ME+EM. We are disappointed that you did not receive your refund in a timely manner. If you ever need help with a refund or any other process, please get in touch with the Customer Care Team directly who will look into this for you. Kind regards, Megan, ME+EM Customer Care Team

“I’ve been purchasing from Me&Em for a number of years now. The quality is exceptional, beautiful fabric and garments that look fabulous and wear well. The sizes are usually right. I have to size up in some of the dressier shirts. It is expensive, but worth it if you can afford it. As other reviewers, I mix and match through seasons. I have noticed though, that over the last couple of years, many of the clothes are becoming a bit more extreme and aren’t always suitable for my environment. I’ve tripped over my extremely flared trousers - dont ask me how. Please do think about bringing back styles that are elegant and little more wearable for an office environment and more classic chic.”

Helpful Report

Thank you for your lovely review. We are pleased to hear that you love our classic styles and exceptional quality and we will pass your comments to the Design team for consideration in upcoming collections. Kind regards, Megan, ME+EM Customer Care Team

“Classic styles with a modern twist Beautiful quality and finish To end price point but worth the extra Easy returns and fast refunds Only wish I could afford all their products”

Helpful Report

Dear Jo, Thank you for taking the time to leave such a lovely review - we look forward to you shopping with us again! Kind regards, Megan, ME+EM Customer Care Team

“Clothes that are guaranteed to fit in my size! Well thought out fabrics, colors and styles to suit all shapes!”

Helpful Report

Dear Sarah, Thank you for taking the time to leave such a lovely review. We look forward to you shopping with us again soon! Kind regards, Megan, ME+EM Customer Care Team

“My mother made/tailored my clothes expertly from birth through college. When I received my first MEandEm dress I cried with joy as it could have been designed and made by my mother, the fit, the fabric, the design was expertly done. I’m now in my 84 year and finally wearing cloths that give me great joy. Thank you”

Helpful Report

Dear Priscilla, Thank you for taking the time to leave such a wonderful review. We are so pleased and touched to hear that our clothes bring you such joy when you wear them. We look forward to you shopping with us again soon! Kind regards, Megan, ME+EM Customer Care Team

“most of the items I ordered worked. one style of dress is beautiful, but not flattering on my body... returning is easy”

Helpful Report

Hi there, Thank you for leaving a review. We are pleased that most of your order worked for you this time and that you found our returns process straightforward. We look forward to you shopping with us again soon! Kind regards, Megan, ME+EM Customer Care

“love the quality of the fabrics and that the sizes are "accurate"”

Helpful Report

Dear Ana, Thank you for your review - we are so pleased that you love the quality and have found the sizing to be accurate. We look forward to you shopping with us again in the future. Kind regards, Megan, ME+EM Customer Care Team

“Clothing is top quality. Quick delivery. Great style. Whenever I wear Me+Em I receive compliments. Clothing washing well.”

Helpful Report

Hi there, Thank you for taking the time to leave such a lovely review. We are thrilled to know that you are enjoying the brand and look forward to you shopping with us again soon. Kind regards, Megan, ME+EM Customer Care

“I can't stop buying ME+EM! From work clothes to travel pieces - everything is well designed, made with quality and fits amazing! Shipping is always prompt and return process is easy and convenient. ME+EM, you're doing it right!”

Helpful Report

Dear Julia, Thank you for your wonderful review, we are thrilled that you are loving the brand and we look forward to sharing the next collections with you! Kind regards, Megan, ME+EM Customer Care Team

ME+EM is rated 4.5 based on 789 reviews