ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.48

4.5 Rating 791 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“I love your style and your ideas on matching and creating outfits. I bought few items and the quality is superb. Unfortunately a bit expensive for my budget so not able to buy all what I like 😊”

Helpful Report

Dear Cinzia, Thank you for your fantastic feedback. We are thrilled to hear you love the ME+EM style and our great clothing quality! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I recently discover Me+EM and have made several purchases. Quality is exceptional and I have been very happy with the service and shipping.”

Helpful Report

Dear Barbara, Thank you for taking the time to leave your lovely feedback! We are pleased to hear that you are a new ME+EM customer and have been enjoying your recent purchases. We look forward to having you shop with us again soon! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“I bought a dress but the belt came off first time I wore it (it is fitted at the sides), I emailed customer service and they immediately offered a return. When I told them that I wanted to keep the dress as it was no longer available and I would take it to my local tailor they offered me a part refund to pay for the tailor to fix it.”

Helpful Report

Dear Karina, Thank you for taking the time to leave your positive feedback. We are disappointed to hear your belt fell off your ME+EM dress but we are thrilled to hear that you experienced our fantastic customer service team working hard to resolve this issue as quickly as possible. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“The clothes are a bit pricey (here in NZ) but always good quality, wash well and fit well. Delivery etc also good.”

Helpful Report

Dear Helen, Thank you for your kind feedback. We are happy to hear you love the quality and fit of our clothes, your feedback regarding pricing has been passed on to the relevant teams. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Expensive but excellent quality clothing.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback. We are thrilled to hear you like the excellent quality of our clothing! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Beautiful clothes beautifully made”

Helpful Report

Dear Maggie, Thank you for taking the time to leave your lovely feedback! We are so happy to hear you love our beautifully made clothes. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Have been extremely satisfied with everything I have bought until I bought one of their extremely highly priced jumpers which has a little bit of ( apparently ) high quality cashmere in it which bobbles. I complained and was told to buy a cashmere comb. Watch out for the jumpers🤣🤣🤣🤣”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are pleased to hear you have been satisfied with all your ME+EM purchases but are disappointed to hear you experienced an issue with your Cashmere Jumper. This feedback has been passed on to the relevant teams. If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Such beautiful collections, I have been a customer for years and the quality and fit is like no other brand. I'm a regular shopper online however the stores are also a great source of styling inspiration. Couldn't rate this brand more highly.”

Helpful Report

Dear Customer, Thank you for taking the time to leave such wonderful feedback! We are so happy to hear you have been shopping with us for years and are still a regular ME+EM shopper. We look forward to having you shop with us again soon! If you ever need any assistance please contact our Customer Care team at 03456 800 975 or email enquiries@meandem.com. Kind Regards, ME+EM Customer Care

“Item description not as described. Jumper 10cm shorter than advertised and in all honesty not very well constructed, definitely not worth £125 (that was on sale too!). Emailed customer service straight away & still not heard back after 3 weeks. Would never purchase or recommend them to anyone! Disappointing to see bloggers like Emma Louise Connolly & Claire Rose Cliteur continually working with this company considering they really don’t value their customers experience. I bought off a recommendation from ELC so has definitely made me question her authenticity with products she recommends.”

Helpful Report

Dear Customer, Thank you for your feedback. We are sorry to hear you are unhappy with your recent purchase and have not been able to get a response from our customer care team. Please accept our apologies for this, we will get in touch with you shortly to help resolve your queries regarding your recent order. Kind Regards, ME+EM Customer Care

“beautiful quality, best for trousers. female led business who really care about giving women confidence when dressing, really helpful stylists in store”

Helpful Report

Dear Customer, Thank you so much for your great feedback. We are happy to hear you love the quality of our clothes and feel confident whilst wearing ME+EM. If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“I love Me + Em’s clothes. They’re my first port of call. They hit the relaxed elegant vibe perfectly. The man pants are my favourite cut. The jeans and jumpers are great too! The fit on the trousers is better than most other brands - no added bulk around the hips or stomach but sometimes they could do with a bit less volume/pleating. I’m 5’4” so also don’t like the zippers at the ankles of the wide legs as those trousers can’t be hemmed. Only other constructive criticism is that the jackets can be a bit too shapeless so unflattering but otherwise I do absolutely love this brand. Oh yes - and please can we have a store in Bristol or Bath???”

Helpful Report

Dear Customer, Thank you so much for your wonderful feedback. We are so thrilled to hear you love ME+EM and our classic man pant styles. Thank you for your constructive criticism regarding our jackets and store locations, this has been passed on to the relevant teams. We look forward to having you shop with us again soon! If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“I love ME+EM's clothes! I live in the US and get them shipped from the UK - very fast. The styles are classic with an edge, and they are beautifully made. The minor issue that I have is that sizing consistency isn't quite where it needs to be - so I usually have to order multiples and return.”

Helpful Report

Dear Customer, Thank you so much for taking the time to leave your kind feedback! We are happy to hear you love ME+EM clothes and our fast international shipping. We are disappointed to hear you are unhappy with our sizing and this feedback has been passed on to the relevant teams. If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“My first ‘go to’ brand when I need something something stylish and great quality. I particularly love their trousers which fit beautifully and are wonderfully flattering! Super fast delivery and when I’ve ordered two sizes/styles, easy and quick returns and refunds. Yes, they are a little more pricey but everything I buy from them is a classic that I hope to still be wearing 10 years from now.”

Helpful Report

Dear Customer, Thank you so much for your fantastic feedback. We are so pleased to hear ME+EM is your go-to brand for great quality stylish clothes and that you have had a positive return experience! If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“Excellent quality and consistent sizing, I have never been disappointed! My favourite brand!”

Helpful Report

Dear Customer, Thank you so much for your wonderful feedback. We are so pleased to hear you have never been disappointed with ME+EM and that we are your favourite brand! We look forward to having you shop with us again soon! If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“I am surprised to read the other customer reviews here as I have to say I have only had positive experiences with ME&EM but to be honest not dealt with Customer Services very much. Any returns I have had have been dealt with efficiently but I haven’t had a fault with an item so far. I think the clothes are high quality - I’d prefer if the prices were a bit lower but the clothes have always stood the test of time so I won’t complain too much. Trousers I find too long mostly but thats the same with a lot of clothes brands.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback. We are so happy to hear you have only ever had positive experiences with our brand! We appreciate your feedback regarding our price points and trouser lengths, this has been passed on to the relevant teams. If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“Love the brand, especially the trousers!”

Helpful Report

Dear Customer, Thank you so much for taking the time to leave your feedback. We are so pleased to hear you love our brand and our fabulous range of trousers! If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“Fabric quality is always outstanding and trousers are the most flattering I've found. I've ordered twice and both times delivery has been really fast.”

Helpful Report

Dear Customer, Thank you so much for your kind feedback. We are so pleased to hear you love our fabric quality and our range of trousers. We look forward to having you shop with us again soon! If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“I LOVE THIS BRAND!! Amazing quality and beautiful collections are released every single month. The customer services are super helpful and efficient, would 10/10 recommend it!”

Helpful Report

Dear Customer, Thank you so much for your fantastic feedback. We are thrilled to hear you love ME+EM, our high-quality stylish clothes, and our great Customer Care team. We look forward to having you shop with us again soon! If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“I'm a big fan of ME+EM and have been shopping from them for years. The quality of the clothes is fantastic and the designs are very wearable. They are always my first port of call when I'm looking for something new.”

Helpful Report

Dear Customer, Thank you so much for your positive feedback. We are thrilled to hear you have been shopping with us for years and that we are your first port of call when looking for a new purchase! If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

“Love love love ME+EM. Beautiful stylish clothes that are of fantastic quality! Have been shopping at ME+EM for nearly a year now and their monthly collections always have some amazing bits! What I love is that the garments can all be styled in so many ways and can be worn day to night. Delivery and returns are also really quick and easy as I do most of my shopping online. Keep up the good work!! X”

Helpful Report

Dear Customer, Thank you so much for taking the time to leave your wonderful feedback! We are so pleased to hear you love our stylish collections and functional clothing. We look forward to having you shop with us again soon! If you ever need any assistance please don't hesitate to contact our Customer Care team at enquires@meandem.com Kind Regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 791 reviews