ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.48

4.5 Rating 791 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Me + Em is a great brand. The clothes are always well made in quality fabrics. Also (very important for customers in Europe!), deliveries and returns are easy and seamless.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. We are thrilled to hear you love ME+EM and that you have had a positive online shopping experience with us. If you have any queries or need help with an order please contact our customer care team by email at enquires@meandem.com or by phone at 03456 800 975. Kind Regards, ME+EM Customer Care

“The quality is absolutely sublime, and the material in the two sweaters that I own stands wear and wash without showing pilling.”

Helpful Report

Dear Cherie, Thank you for taking the time to leave your lovely feedback. We are so happy to know that you think the quality of our clothing is sublime! We look forward to having you shop with us again soon. If you have any queries or need help with an order please contact our customer care team by email at enquires@meandem.com or by phone at 03456 800 975. Kind Regards, ME+EM Customer Care

“I have only bought two items, but two wonderful items they are! The trousers are so well cut and the fabric and fit are perfect for me. The sweater is a great shape and very versatile with removable roll neck — lovely knit , no pilling (yet 🫰) Customer care excellent — very important when ordering on line. One of my favourite brands. Well done Claire!”

Helpful Report

Dear CC, Thank you for taking the time to leave your wonderful feedback. We are thrilled to hear you love your two ME+EM purchases and that you have experienced our great customer care. We look forward to having you shop with us again soon! If you have any queries or need help with an order please contact our customer care team by email at enquires@meandem.com or by phone at 03456 800 975. Kind Regards, ME+EM Customer Care

“Clothing is excellent quality and cut. Knitwear is especially beautiful - unusual colour combinations and removable snoods are very clever and useful. Two jumpers for the price of one! I can only buy online and have found the delivery very good. I will be visiting London later in the year and will seek out a shop with my daughter! I love the look books and the personal messages written by Clare Hornsby on the first page.”

Helpful Report

Dear Customer, Thank you for your lovely feedback. It is great to hear you love the cuts and quality of our clothes and that you especially like our wonderful range of knitwear. We look forward to your London visit! If you have any queries or need help with an order please contact our customer care team by email at enquires@meandem.com or by phone at 03456 800 975. Kind Regards, ME+EM Customer Care

“Always beautiful pieces, knitwear is amazing. Wonderful prints! I am 5ft 2 and would love to be able to wear the tailoring but, unfortunately there isn't any petite sizing. I love ME +EM....”

Helpful Report

Dear Customer, Thank you for taking the time to leave your kind feedback. It is wonderful to hear you love our knitwear and our stylish prints. We appreciate your feedback on our sizing, which has been passed on to the relevant teams. If you have any queries or need help with an order please contact our customer care team by email at enquires@meandem.com or by phone at 03456 800 975. Kind Regards, ME+EM Customer Care

“Totally in love with your selection! Love it all and your tailored trousers and your jeans are my faves. If I can afford it, I would buy all. Sizing, perfect for me!”

Helpful Report

Dear Zora, Thank you for taking the time to leave your wonderful feedback. We are thrilled to hear you are in love with our selection, especially our tailored trousers, and jeans! If you have any queries or need help with an order please contact our customer care team by email at enquires@meandem.com or by phone at 03456 800 975. Kind Regards, ME+EM Customer Care

“Love these clothes. Quality is amazing.”

Helpful Report

Dear Pam, Thank you for your kind feedback. We are so happy to hear that you love our clothes and their high quality! We look forward to having you shop with us again soon. If you ever need any help with an order please contact our customer care team by email at enquires@meandem.com or by phone on 03456 800 975. Kind Regards, ME+EM Customer Care

“The clothes are well thought out good quality and nice cut. They are often a slightly unusual design. Although the clothes are fairly expensive the quality and cut tends to be better that cheaper options. Communication with customers is very good and the delivery has worked very reliably so far.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you love the quality and cuts of our clothing and that you're pleased with our online service. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“you always have what I am looking for!!!!!”

Helpful Report

Dear Caridad, Thank you for your positive feedback. It is great to hear ME+EM always have what you are looking for. We have some beautiful new pieces coming in for Spring & Summer and we look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I just love the quality. My only wish is that the clothing came in varying lengths. I’m 5ft 2 and sometimes if there is detail around the bottom it is lost due to having to cut that much off. A petite size would be wonderful”

Helpful Report

Dear Beverley, Thank you for your positive feedback! We are so happy to hear you love the quality of our clothes and your feedback regarding a petite size range has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Love the quality & unique variety of ME+EM clothes. So easy to purchase online. Sizing is excellent. My only request for change would be to have the midi & maxi items available in slightly shorter lengths as well (as a shortie I have to have them taken up at the moment). Keep up the good work”

Helpful Report

Dear Christine, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you love the quality and variety ME+EM provides! Thank you for your feedback regarding our sizing, this has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I love ME+EM clothing - beautifully designed and made with lots of unusual and striking mix and match pieces. Great colours, fabrics and styles and it is a pleasure to browse through the look book each month. I always have lots of compliments when I wear ME+EM. They are sometimes on the pricey side but they are classic investment items and the sales are very good. The sizing is very consistent which makes it much easier to order online. Great customer service and delivery and returns are very efficient. Just one request for a slightly longer length on the cropped tops. Beautiful colours and styles, just a bit too short for me!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback with us. We are so pleased to hear you love browsing our monthly collections and find our clothes to be worth the investment! Your feedback regarding the length of our tops has been noted and passed on to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if ever need any help. Kind Regards, ME+EM Customer Care

“I buy online. A catalogue dropped through the door one day. Me and Em produce the best clothes I have ever bought, I love the styles, fit and the fabrics. I have never bought anything that wasn’t flattering. Good sales too.”

Helpful Report

Dear Penelope, Thank you for taking the time to leave your lovely feedback with us. It is great to hear you enjoy our online shopping experience and that ME+EM clothes are the best clothes you have ever bought! We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if ever need any help. Kind Regards, ME+EM Customer Care

“I learnt about ME+EM through instagram and among so may other adverts it stood out for me in terms of style and styling. It is one of the very few brands I shop online and I am very pleased with the style, the quality and presentation as well as a reliable consistency on the sizes and the fabrics and customer service. The clothes are beautiful and feminine, great colours, and they combine a trademark brand style with a touch of contemporary fashion and that makes them timeless. They trully are an investment. Great value for money. Also, I really appreciate the all year round sale options!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your wonderful feedback with us. It is great to hear you learned about us through Instagram and that our style stood out to you! We are so pleased you are happy with your ME+EM purchases and love our feminine, stylish, and timeless collections. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if ever need any help. Kind Regards, ME+EM Customer Care

“I only discovered this brand quite recently and have always ordered online although I have visited the Marylebone Village store. I love the designs and have learnt what suits me, as well as the sizing which is always consistent so I know it will fit with room to spare. The fabrics are really lovely and I am always eager to see the new collection, struggling not to order something every time.”

Helpful Report

Dear, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you are loving our brand, style, and the quality of our pieces, we look forward to you shopping with us again! Kind Regards, ME+EM Customer Care

“Love the pieces I have bought particularly the maxi dresses and trousers. Weather for work or casual, great quality and comfortable to wear. Huge fan!”

Helpful Report

Dear Nina, Thank you for your positive feedback. It is so wonderful to hear that you love all your ME+EM purchases and that you are a huge fan. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Good consistent sizing and effluent delivery and in store service.”

Helpful Report

Dear Sue, Thank you for your lovely feedback. It is great to hear you have had such a positive shopping experience with us in-store and online. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Wonderful customer service in store at Battersea Power Station - felt like a real premium experience. I didn't feel rushed or a bother. Clothes beautiful and are making a lovely capsule wardrobe at home”

Helpful Report

Dear Lucy, Thank you for your kind feedback. It is so wonderful to hear that you experienced our fantastic customer service in our Battersea Store. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I only discovered ME+EM 2 years ago and it has been my go to brand since. Flattering designs, high quality fabrics . Every piece has unique and stylish features. Unfortunately, though, their trousers are not for me as they have , almost always, a loose fit and are quite long. I’m quite petite so I look like a gnome on them :) But, any clothes from the wait up- count me in!”

Helpful Report

Dear Alessandra, Thank you for taking the time to leave your feedback. We are very pleased to hear ME+EM has become your go-to brand and that you love our unique and high-quality garments. Your feedback regarding our trouser lengths has been reported to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Apart from the excitement of the much anticipated monthly 'drop' I want to commend the staff at the Brook St store for their excellent care and attention when my daughter bought a suit recently. The whole experience was first class and my 27 year old daughter was thrilled with her purchase and delighted to find a place where the quality of the service matched the excellent quality of the purchase. You saved the day - bravo ME & EM!”

Helpful Report

Dear Customer, Thank you for your fantastic feedback. We are so happy to hear about your recent experience in our Brook Street Store and that your daughter was thrilled with her new suit! We look forward to having you shop with us again soon. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 791 reviews