ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.46

4.5 Rating 795 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Good consistent sizing and effluent delivery and in store service.”

Helpful Report

Dear Sue, Thank you for your lovely feedback. It is great to hear you have had such a positive shopping experience with us in-store and online. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Wonderful customer service in store at Battersea Power Station - felt like a real premium experience. I didn't feel rushed or a bother. Clothes beautiful and are making a lovely capsule wardrobe at home”

Helpful Report

Dear Lucy, Thank you for your kind feedback. It is so wonderful to hear that you experienced our fantastic customer service in our Battersea Store. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I only discovered ME+EM 2 years ago and it has been my go to brand since. Flattering designs, high quality fabrics . Every piece has unique and stylish features. Unfortunately, though, their trousers are not for me as they have , almost always, a loose fit and are quite long. I’m quite petite so I look like a gnome on them :) But, any clothes from the wait up- count me in!”

Helpful Report

Dear Alessandra, Thank you for taking the time to leave your feedback. We are very pleased to hear ME+EM has become your go-to brand and that you love our unique and high-quality garments. Your feedback regarding our trouser lengths has been reported to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Apart from the excitement of the much anticipated monthly 'drop' I want to commend the staff at the Brook St store for their excellent care and attention when my daughter bought a suit recently. The whole experience was first class and my 27 year old daughter was thrilled with her purchase and delighted to find a place where the quality of the service matched the excellent quality of the purchase. You saved the day - bravo ME & EM!”

Helpful Report

Dear Customer, Thank you for your fantastic feedback. We are so happy to hear about your recent experience in our Brook Street Store and that your daughter was thrilled with her new suit! We look forward to having you shop with us again soon. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Have only ordered online. Delivery is prompt usually within 3-4 days and beautifully packaged. Testimony to the brand have so far never returned anything. Quality clothing that is classic In design.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback. We are pleased to hear you have had such a positive and efficient online shopping experience and that you love our high-quality and classic garments. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I have shopped at M+EM for about 7 years -I have loved how wearable everything is -how it nods to fashion and classical dressing in equal measure. More recently I haven’t shopped so much as the price points seem to have really risen ( pre cost of living ) and it doesn’t seem so good premium value for money which is disappointing. Your still my go to brand but much much less …”

Helpful Report

Dear Lulu, Thank you for taking the time to leave your valued feedback. We are so pleased to hear you have shopped with us for 7 years and that we are your go-to brand but we are disappointed to hear you are unhappy with our new prices. Your feedback has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Tout est très fluide, même en direction de la France merci!”

Helpful Report

Dear Nathalie, Thank you for your kind feedback. We are thrilled to hear you love ME+EM and we look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Wonderful quality, beautiful flattering designs and the sizing is always spot on… I will always buy from me&em and recommend it frequently. The clothes always get positive comments from others and the fact it’s British made is of course, an added bonus.”

Helpful Report

Dear K, Thank you for taking the time to leave your positive feedback with us. We are thrilled to hear you love our brand and that you receive lots of compliments whilst wearing ME+EM! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Great, stylish clothing and not trendy, classic pieces!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear you love our stylish classic pieces and we look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I have never before worn a brand that fits as well as ME+EM. Every piece of clothing is guaranteed to be commented on for its uniqueness, femininity and elegance! Only thing I’m missing is more LONG trousers for tall girls. For me (at 5’11”) it’s a great ‘tall’ brand- yet the trousers are for the majority ‘regular’ length! Still, ME+EM is MY brand!”

Helpful Report

Dear Customer, Thank you for taking the time to leave your positive feedback with us. It is great to hear you have never found a brand that fits as well as ME+EM! Your feedback regarding the lengths of our trousers has been passed on to the relevant teams. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“I love the understated elegance of your garments. They are timeless and well made. They make me feel at ease and fit my style seamlessly. Thank you for your work.”

Helpful Report

Dear Emma, Thank you for taking the time to leave your kind feedback with us. We are thrilled to hear you love our elegant and timeless garments and that our clothes made you feel at ease! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Great selection and versatility of products. Good quality fabrics. Should introduce a loyalty scheme as you do not take part in processing regular discounts to loyal customers, you don’t take part in Black Friday or competitive sales.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear you appreciate our frequent collections and wide range of styling options. Your feedback regarding a loyalty scheme has been passed on to the relevant teams. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Love the way all your pieces elevate any look, the small attention to detail, beautiful cuts, large range of sizes and affordable prices make your clothes perfect for any wardrobe. From experience your customer service has been faultless with prompt delivery and returns.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your lovely feedback with us. We are pleased to hear our clothes elevate your looks and that you have had such a positive online shopping experience. Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Love the constantly updated choice of clothes. Everything is very wearable and comfortable and yet can dress up or down. Have tried everything from cashmere to dresses and trousers and love them all.”

Helpful Report

Dear Lucinda, Thank you for your lovely feedback. We are so happy to hear you love our monthly collections and our wearable, stylish and timeless garments! We have some beautiful new pieces coming in this season! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you have any further queries. Kind Regards, ME+EM Customer Care

“Intelligence about how clothes need to work plus thoughtful details compliment beautiful quality and great tailoring. Wearing your clothes makes me feel brilliant!”

Helpful Report

Dear Sarah, Thank you for your kind feedback. We are so happy to hear you appreciate our easy effortless styling and coordinating pieces throughout our collections. We are thrilled to hear wearing ME+EM makes you feel brilliant! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“Can't believe how quickly this arrived to Sydney Australia, have bought several times, all very prompt, and my one return was so easy. Thank you.”

Helpful Report

Dear Customer, Thank you for taking the time to leave your feedback. We are thrilled to hear you have experienced our speedy delivery and easy returns service by shopping online in Australia! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I have made many purchases from Me & ‘Em and have been quite pleased w all purchases. When I have had to return an item, the process was easy. Only downside is it takes a bit longer than expected to receive you order.”

Helpful Report

Dear Customer, Thank you for your lovely feedback. We are so happy to hear you are never disappointed with your ME+EM purchases and that you have experienced our easy returns process. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“The quality and the cut of your garments are top notch. And I love that you have so many different and versatile styles. Everyone always asks me what I’m wearing when I wear Me+Em and that’s a good feeling!”

Helpful Report

Dear Sinead, Thank you for your lovely feedback. We are so happy to hear you love our versatile styles and that you love the cuts and quality of our pieces. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I love the easy of the website the style of the fashion affordable and great quality most of all its different and online”

Helpful Report

Dear M, Thank you for taking the time to leave your lovely feedback. It is fantastic to hear you find our website easy to use and enjoy the high quality and unique garments. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

“I can’t even look at clothes in any other shops now. ME+EM clothes are excellent quality, the dresses in particular work for me, I love the pockets and the attention to detail.”

Helpful Report

Dear Helen, Thank you for taking the time to leave your kind feedback. It is wonderful to hear you only have eyes for ME+EM! We are pleased you enjoy wearing our dresses and love the attention to detail. We look forward to having you shop with us again soon! Please contact our Customer Care team directly by email at enquires@meandem.com or by phone at 03456 800 975 if you ever need any help. Kind Regards, ME+EM Customer Care

ME+EM is rated 4.5 based on 795 reviews