Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selling my iphone couldn't have been easier. Very clear instructions and I was kept up to date on every stage of the process. Payment went through the same day they received my phone. Very impressed with the company.”

Helpful Report

Posted 4 years ago

Good morning Judy, Thank you for the five star review. It's great you thought the process could not be easier! Kind regards Mazuma

Posted 4 years ago

“Super simple and straightforward. Transfer completed within 36 hours of phone arriving at destination. Contacted live chat to check item had landed, and the customer service person was really helpful.”

Helpful Report

Posted 4 years ago

Good morning Sarah, Thank you for the five-star review. It's great to hear you found it simple and our customer service team were helpful for you! Kind regards Mazuma

Posted 4 years ago

“Fantastic service. Regular updates with my order. Easy to do and quick payment. Very happy :)”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the five-star review. It's great to hear you found the service fantastic, Kind regards Mazuma

Posted 4 years ago

“great exp and quick responses via email”

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Posted 4 years ago

Good morning Emily, Thank you for the five-star review. We appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Excellent. Very easy web site and process. Good communication and fast payment.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the five-star review. It's great to heat you found it excellent! Kind regards Mazuma

Posted 4 years ago

“Very fast payment, and updating at all the time. Delivery was good very convenience the delivery pick up your goods specially like a pc or other heavy items. And for the delivery DPD text you an hour frame and choose your desire date.”

Helpful Report

Posted 4 years ago

Good morning Marcos, Thank you for the review. It's great to hear your positive comments and we hope you will use us again in the future, Kind regards Mazuma

Posted 4 years ago

“Quick and easy service shipped tested and paid into bank within one day”

Helpful Report

Posted 4 years ago

Good morning Matthew, Thank you for the five-star review. We really appreciate it, Kind regards Mazuma

Posted 4 years ago

“Very speedy service, held up a little by the bank holiday, which was obviously out of their control, phones were received checked and the money agreed on was paid into my bank in a couple of hours”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your phone to us. We hope that you will use us again in the future. Kind regards, Mazuma Mobile

Posted 4 years ago

“Great company to sell your mobile phone.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“This is the first time I have used this company. I was selling an IPhone 8 pro and the process took about three working days, excellent service.”

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Posted 4 years ago

“Very impressed great service from these guys”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“I was very pleased with the service I received from Mazuma, from placing my phone with them online Tuesday, posted off on Wednesday (postage paid) to recieving my payment in my bank account by Friday evening, would definitely recommend....”

Helpful Report

Posted 4 years ago

Good morning, Thank you for recommending Mazuma! We are glad to hear that you had a hassle-free experience with us. Kind regards, Mazuma Mobile

Posted 4 years ago

“Great service”

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Posted 4 years ago

Good morning Cat, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Clear instructions, easy to use, quick pick up and payment. No fuss thanks.”

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Posted 4 years ago

Good afternoon Daniel, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“As usual, no problems, quick and simple. I've been using mazuma for years, never go anywhere else online.”

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Posted 4 years ago

Good afternoon Julie, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Very fast prompt service thank you”

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Posted 4 years ago

Good morning Julie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Was given a price and they stuck to it! So easy and hassle free. Thank you”

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Posted 4 years ago

Good morning Finola, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very efficient and advice all the way through”

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Posted 4 years ago

Good afternoon Maureen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick and easy process as always, same day payment!! I Only use Mazuma now when selling my old mobiles, Great company.”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. We're glad to hear your positive comments, Kind regards Mazuma

Posted 4 years ago

“Very efficient and fair. I feel Mazuma are an honest company to deal with. Recommended.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for the five-star review and the recommendation. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews