Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,045 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a pleasure, if only I had known Iwould have been using this service rather than the hassle of auction sites ☆☆☆☆☆ service, cash paid into my account within 4 hours of receipt, highly recomend the use of Mazuma ☆☆☆☆☆ thanks guys !”

Helpful Report

Posted 4 years ago

Good morning Alan, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Very good efficient service”

Helpful Report

Posted 4 years ago

Good afternoon Michelle, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“First time I've used Mazuma. It was so easy to use and I'm very pleased with the service. I'll definitely use them again.”

Helpful Report

Posted 4 years ago

Good afternoon Anne, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“I chose Mazuma because of the good reviews and bad experience with others in the same market. Website is easy to follow and the packaging and printing instructions are very good. Posted on day 1, received by Mazuma on day 3 and payment made on day 4. Very efficient and providing your phone is as good as you say it is then Mazuma do what they say they will do.”

Helpful Report

Posted 4 years ago

Good afternoon Stephen, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Really pleased with what I was offered for my phone and the speedy turn around”

Helpful Report

Posted 4 years ago

Good morning Ann, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I had a really smooth and easy experience so would definitely recommend Mazuma. The money was in my account the day they receive the phone. Granted you can get slightly more money selling via social media platforms or other forums, but with COVID this is a much easier and safer option for the sake of a few extra pounds. And you don't have to deal with timewasters! Thanks again MM.”

Helpful Report

Posted 4 years ago

Good morning James, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Very good and quick”

Helpful Report

Posted 4 years ago

Good morning Jodie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service. No fuss no frills”

Helpful Report

Posted 4 years ago

Good morning Chinenye, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Highest price offered and money in my bank account on the same day phone received. Can’t speak highly enough ☺️”

Helpful Report

Posted 4 years ago

Good morning Kimberley, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Absolutely smooth service. I was offered a fair price for my mobile and was kept updated throughout the entire process. Will definitely recommend Mazuma.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for the five-star review and the recommendation. We glad to hear you found the process smooth and were happy with the payment you received! Kind regards Mazuma

Posted 4 years ago

“I would highly recommend this service, everything went smoothly from start to finish. Outstanding!”

Helpful Report

Posted 4 years ago

Good afternoon Emily, Thank you for the five-star review and the recommendation. It's great to hear you found the service outstanding and we hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Excellent all round service”

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Posted 4 years ago

Good afternoon William, Thank you for the five-star review. It's great to hear the positive feedback, Kind regards Mazuma

Posted 4 years ago

“Prompt and great service, was given the amount quoted too. Will use again.”

Helpful Report

Posted 4 years ago

Good afternoon Rhys, Thank you for the five-star review. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“The process was very smooth throughout. Very easy to follow and super fast.”

Helpful Report

Posted 4 years ago

Good afternoon Ian, Thank you for the five-star review. It's great to hear you found the process smooth throughout, Kind regards Mazuma

Posted 4 years ago

“First class service Prompt and easy to use.”

Helpful Report

Posted 4 years ago

Good afternoon Graham, Thank you for the five-star review. We really appreciate the positive feedback, Kind regards Mazuma

Posted 4 years ago

“Very fast payment”

Helpful Report

Posted 4 years ago

Good morning Kelly, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service as always used many times!!! No issues at all!!”

Helpful Report

Posted 4 years ago

Good morning Mark, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Been using Mazuma for years now. Always reliable, always fair. Seamless process too from start to finish.”

Helpful Report

Posted 4 years ago

Good morning John, Thank you for your five-star review! We are pleased to hear that you received a great service when selling your device to us. We hope that you will use us again in the future. Kind regards Mazuma

Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

Good morning Kelvin, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy to use”

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Posted 4 years ago

Good morning Shelly, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,045 reviews