Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,045 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, can’t complain.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Easy to use. Fast response. No quibbles. Thank you.”

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Posted 4 years ago

Good afternoon Janette, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service. Very simple process to sell my phone. Prompt payment.”

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Posted 4 years ago

Good afternoon Richard, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Absolutely effortless process from start to finish. Very efficient. Would totally recommend this company”

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Posted 4 years ago

Good morning Zoe, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Excellent service , from phone being dropped off at collection point to money in my account was 4 days.”

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Posted 4 years ago

Good morning Jacquie, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great service. Costs nothing and competitive price for product. Can't fault it or even match it.”

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Posted 4 years ago

Good morning Gary, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“very smooth process used dpd pich up service absolutely faultless money in the bank 3 days later”

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Posted 4 years ago

Good morning Steven, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick, convenient and my quote was paid in full. DPD pick up was very useful. Highly recommended.”

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Posted 4 years ago

Good afternoon Jonathan, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Service as good as expected, I was unable to post the phone due to having to self isolate, but this was explained and wasn't an issue”

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Posted 4 years ago

Good morning Robert, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Simple and quick service”

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Posted 4 years ago

Good morning Mark, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very simple. Phone tracked all the way and within a few hours I had confirmation of the full amount offered going into my account.”

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Posted 4 years ago

Good morning Rachel, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Seamless from first contact to money in the bank. Fast, efficient and fair. Recommended.”

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Posted 4 years ago

Good morning Michael, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Always a worry that the offer made will not be honoured based on the physical assessment but if you are honest with the condition description then there is no argument and the money is received instantly! Have used before, will use again!”

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Posted 4 years ago

Good morning, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Fantastic service as always. Quick payment as well! Would always recommend over envirofone!”

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Posted 4 years ago

Good morning David, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Really helpful and easy to use”

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Posted 4 years ago

Good afternoon Charlotte, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“The whole process was very quick, easy to follow instructions and as such I was very happy with the whole process. I will undoubtedly use Mazuma again in the future.”

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Posted 4 years ago

Good morning Lizzie, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“I like that Mazuma now offers DPD pick-up service now, and I find this time much more efficient than me going to the post office and wait for Mazuma to receive it and open the package. I am happy with the service this time, fast and trouble-free.”

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Posted 4 years ago

Good morning Sandy, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments. Kind regards Mazuma

Posted 4 years ago

“Was seemless from start to finish just as promised”

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Posted 4 years ago

Good morning Sarah, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“100 per cent perfect efficient service . Spot on ! Well done”

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Posted 4 years ago

Good morning Martin, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Really fast service. Posted my phone and received payment within a week.”

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Posted 4 years ago

Good morning Ellie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,045 reviews