Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,045 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Payment was made within a matter of hours after they received the phones”

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Posted 4 years ago

Good morning Laura, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Exactly what it says on the tin.”

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Posted 4 years ago

Good morning Noel, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Absolutely great service the full way, money straight into the account”

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Posted 4 years ago

Good morning Abi, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Easy and hassle free, three days total Highly recommend”

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Posted 4 years ago

Good morning Patrick, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Excellent service, phone collected on time, received full amount, delighted customer & highly recommend.”

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Posted 4 years ago

Good morning Sheena, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Very fast and organised”

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Posted 4 years ago

Good morning Kayleigh, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Perfect same day payment when received”

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Posted 4 years ago

Good morning Liza, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Superb - 28 hours from my posting phone to the cash in my account”

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Posted 4 years ago

Good morning Anthony, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Unbelievably fast response. Sent envelope for returning real quick. Posted phone Tuesday and the money was in my bank on the Saturday. Brilliant service always use and highly recommend. Thank you. Julie”

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Posted 4 years ago

Good morning Julie, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Surprisingly simple system to use and the money they offered was the money they paid. No retrospective quibbling. I will use again.”

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Posted 4 years ago

Good morning Stephen, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“So easy, excellent, prompt service, only a few days from posting device to money in bank. Thank you MAZUMA, recommend you whenever I can.”

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Posted 4 years ago

Good morning Sandra, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

“Fast, quick service got my money they promised after only 2 days!!”

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Posted 4 years ago

Good morning Darren, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Fantastic service get good price for phones money in fast thank you”

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Posted 4 years ago

Good morning Stuart, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Excellent service. Money paid the same day the phone arrived”

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Posted 4 years ago

Good morning Lucy, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great company to sell my old phone too. Kept me updated with what was going on”

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Posted 4 years ago

Good morning Scott, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Magic no hassle what so ever”

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Posted 4 years ago

Good morning Sean, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very quick & easy to deal with. Took less than a week to receive stated payment from the date of requesting to sell my phone. Thank you!”

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Posted 4 years ago

Good morning Jemma, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Good morning Silviu, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Fantastic quick service!”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Really quick service, paid for Next Day Delivery and had the full offer for our 2 phones by teatime. I knew there were no issues with the phones we sold, but glad to get the full offer after reading some other reviews. Will definitely use again.”

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Posted 4 years ago

Good morning Joanne, Thank you for taking the time to review Mazuma Mobile. We are glad to hear you had a great experience with us and we hope that you come back to us again in the future. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,045 reviews