Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,048 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy process from selling to receiving payment.”

Helpful Report

Posted 4 years ago

Good afternoon Jeffrey, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Excellent service without the attempt to haggle over the original price offered.”

Helpful Report

Posted 4 years ago

Good afternoon Paul, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great speedy service. Wound not consider using anyone else to sell my phone.”

Helpful Report

Posted 4 years ago

Good afternoon Colin, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“I was very pleased with the fast service and the money I received for both phones thank you very much highly recommended”

Helpful Report

Posted 4 years ago

Good afternoon Jamie, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Quick and easy”

Helpful Report

Posted 4 years ago

Good afternoon Andrew, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great company to deal with, used the free post service. Paid what I was quoted, no hassle.”

Helpful Report

Posted 4 years ago

Good morning Steven, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Simple and quick, not the first time I have used Mazuma and wont be the last, started the whole thing 21st of the month and everything completed by 24th of the month”

Helpful Report

Posted 4 years ago

Good morning Andrew, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Fantastic service Regular contact Excellent price paid for old phone Amount paid extremely quickly”

Helpful Report

Posted 4 years ago

Good morning, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great way to sell your old smartphone for great prices. The delivery, processing and bank transfer took 2 days. Unbelievable!”

Helpful Report

Posted 4 years ago

Good morning Sajjad, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Great effortless service”

Helpful Report

Posted 4 years ago

Good morning Craig, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Mazuma made it very easy to complete the sale of my phone , the postage pack was excellent and your staff were friendly and helpful ... I would highly recommend”

Helpful Report

Posted 4 years ago

Good morning Patricia, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Amazing service. As soon as my phone arrived I was kept in constant contact about the whole process . That evening my money was paid in my bank. Totally professional. I would definitely use them again and recommend them .”

Helpful Report

Posted 4 years ago

Good morning Lucia, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“I mistakenly put details of phone as iPhone 8 when it was actually an iPhone 8 Plus and it wasn’t mentioned your end when it arrived and you preceded to pay for the 8 not 8 plus without contacting me to discuss?? If the condition wasn’t as I said you would’ve been straight onto me? I would appreciate a reply?”

Helpful Report

Posted 4 years ago

Good morning Kenny, Thank you for your review, Please contact one of our members of staff to get this resolved for you, you can do this via custoemrservices@mazumamobile.com or calling 0345 872 3000 Kind regards

Posted 4 years ago

“Quick and easy to complete the whole transaction from start to finish will use again”

Helpful Report

Posted 4 years ago

Good morning Kirsten, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service. Posted my phone and received the price quoted on the day they received my phone. Highly recommended”

Helpful Report

Posted 4 years ago

Good morning Sarah, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Great service from start to finish. The customer service team were very helpful and kept me up to date throughout”

Helpful Report

Posted 4 years ago

Good morning Brian, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Super fast service from beginning to end, send special delivery on the Tuesday had the money by Wednesday afternoon”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“very quick response. emails all the way through the process and money paid into bank within hours of checking my phone”

Helpful Report

Posted 4 years ago

Good afternoon Lorraine, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Brilliant service, delivery and payment swift and easy highly recoy”

Helpful Report

Posted 4 years ago

Good afternoon Vivien, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quickly dealt with and paid for phone”

Helpful Report

Posted 4 years ago

Good afternoon Emma, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,048 reviews