Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 5 star review on 4th March 2023

George C Thompson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish every business was as good as this! I have never considered selling my "old" previous mobile before and heard about Mazuma on the TV. Having trawled the internet on a couple of comparison sites, Mazuma offered the most convincing promises on their website. I am delighted to say that they met every single one of them. The whole process was simple and emails kept me constantly up to date which was very reassuring when you handing over a phone that is worth several hundred pounds to a complete stranger on your doorstep. I was looking for an email address on their website to congratulate the team at Mazuma and by coincidence received an email offering me the opportunity to write a review. So here it is... service was fantastic, well done to all involved! Keep it up. I would not hesitate recommending them to my friends and family and will definitely use this service again, Andy in Cheltenham”

Helpful Report

Posted 4 years ago

Good morning Andrew, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you have written. We put our customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we hope that you will use us again! Kind regards Mazuma.

Posted 4 years ago

“Fast efficient service, price offered and paid promptly. Phone received Tuesday and paid on Thursday”

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Posted 4 years ago

Good morning Michelle, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Quick, easy to use”

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Posted 4 years ago

Good morning Emily, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very quick turnaround, and got a great price for my phone.”

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Posted 4 years ago

Good morning Christine, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service from start to finish and kept me posted by email on my order :)”

Helpful Report

Posted 4 years ago

Good morning Deanne, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I am impressed with the speedy and efficient service, I received the amount offered originally. I appreciated the communication all the way through.”

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Posted 4 years ago

Good morning Urmilla, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Very prompt payment paid full price quoted with no issues atall”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Sent my phone in the prepaid envelope and with in days my money was in the bank excellent company would highly recommend”

Helpful Report

Posted 4 years ago

Good morning, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Fast payment, easy to do”

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Posted 4 years ago

Good afternoon Jessica, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Easy and painless way to sell your old phone.”

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Posted 4 years ago

Good morning Alan, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Lovely efficient service - even in Lockdown! Nothing to worry about using Mazuma!! Great company and great communication.”

Helpful Report

Posted 4 years ago

Good morning Kevin, Thank you for your review, we are really happy to hear of your experience with Mazuma, we appreciate the positive comments Kind regards Mazuma

Posted 4 years ago

“Not like other mobile buying sites! No quibble transaction, will definitely use again.”

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Posted 4 years ago

Good afternoon Scott, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent service quick and fast payment”

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Posted 4 years ago

Good afternoon Nadine, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Great service and price was what you said I would get. Couldn’t recommend enough.”

Helpful Report

Posted 4 years ago

Good afternoon Sam, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Easy to do, they are very helpful and the money was In within minutes.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very good service and payment of funds”

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Posted 4 years ago

Good afternoon Lorraine, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Great company. Easy to deal with”

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Posted 4 years ago

Good afternoon Allison, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Very good and quick service”

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Posted 4 years ago

Good afternoon John, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Can't fault anything. Got a great price for my old phone, easy to sell and quick payment”

Helpful Report

Posted 4 years ago

Good afternoon Brenden, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Best and professional service. Excellent customer service. Have used mazuma to sell old phone after upgrade since 2016 never disappointed.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,038 reviews