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Mazuma Mobile Reviews

4.2 Rating 2,038 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

4.2

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mazuma Mobile 1 star review on 6th August 2024

Mazuma Mobile 1 star review on 6th August 2024

Mazuma Mobile 1 star review on 6th August 2024

Mazuma Mobile 1 star review on 10th June 2024

Mazuma Mobile 1 star review on 13th January 2023

Mazuma Mobile 1 star review on 13th January 2023

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant. So easy and played very quickly”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Very efficient, simple to do. Kept in touch through every step of the process.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Shook, literally amazing. They sent the postage bag out so quick and processed everything and got paid the same day, wish I used this company sooner!”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Very quick and easy process. Very happy.”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Easy to sell and good customer service”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Fast and excellent service”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Easy to use, they sent me the pack with everything I needed and turnaround was very quick. Sent on Friday, money in my bank by Monday!”

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Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Excellent and speedy service”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards, Mazuma Mobile

Posted 4 years ago

“Phone was received by them the next day after sending, was checked and then money was deposited the same day. Great service and right amount paid!”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards, Mazuma Mobile

Posted 4 years ago

“Quick and easy! I don’t know why I’ve never used them before now. Much better than trying to sell it online.”

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Posted 4 years ago

Good morning, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards, Mazuma Mobile

Posted 4 years ago

“Excellent service, would use again.”

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Posted 4 years ago

Good afternoon Denise, Thank you for the review, we look forward to you using us again! Kind regards Mazuma

Posted 4 years ago

“Good service. Same day pay out as promised.”

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Posted 4 years ago

Good afternoon Sarah, Thank you for the five-star review, it's great to hear you received good service, Kind regards Mazuma

Posted 4 years ago

“Simple to use. Payment made within a couple of hours of device being received by Mazuma.”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. It's great to hear you positive comments, Kind regards Mazuma

Posted 4 years ago

“I will definitely recommend this service.”

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Posted 4 years ago

Good morning Dawn, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Easy setup. Quick delivery of packaging for phone. Great quote price that was matched when reviewed. Would recommend 100% and will use again when needed”

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Posted 4 years ago

Good afternoon Harry, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 4 years ago

“Amazing service”

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Posted 4 years ago

Good afternoon Gemma, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

“Quick payment and was updated lots during the time my phone was sent off”

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Posted 4 years ago

Good afternoon Abbey, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“I have used Mazuma many times, the service has always been swift with excellent communication.”

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Posted 4 years ago

Good morning Tim, Thank you for sharing your experience with us. We really appreciate your positive feedback as we pride ourselves on providing a great service. Kind regards Mazuma

Posted 4 years ago

“An excellent service with great communication and prompt payment.”

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Posted 4 years ago

Good morning Julia, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 4 years ago

“Excellent and fast service. Would recommend this company to all.”

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Posted 4 years ago

Good morning Jean, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 4 years ago

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Mazuma Mobile is rated 4.2 based on 2,038 reviews