Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.14

4.1 Rating 2,050 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

Write Your review

Tell us how Mazuma Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have sold many phones through Mazuma and every time the service has been exemplary. All aspects of their service have been super fast, including final payment. I would not hesitate to recommend this company.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Got a better price than the other websites for my poor condition iPhone 10”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Great, efficient service. Postage bag was sent out straight away. Communication was excellent.”

Helpful Report

Posted 4 years ago

“Told me a price and that was it, sent phone off. Money paid no problem at all.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“They explained everything and the time frame was 100%”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Great service very quick paying money for phone”

Helpful Report

Posted 4 years ago

“The process was simple and easy. Definitely would use this service again.”

Helpful Report

Posted 4 years ago

“Perfect transaction. Thank you very much.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for choosing Mazuma. We really appreciate your five-star review. Kind regards, Mazuma Mobile

Posted 4 years ago

“Wry satisfied with services, fair price and fast action! Thank you”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Extremely straightforward, got a quote on line, printed a label, arrived next day, got a text to say it had been received, & money in bank within 24 hours. Simple enough even for a technophobe like me!”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Brilliant.quick and easy.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“What absolute fantastic customer service. My phone was collected on Wednesday and bank transfer was made 24hrs later.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards, Mazuma Mobile

Posted 4 years ago

“Quick, easy, straightforward website. Clear instructions on how to send device.”

Helpful Report

Posted 4 years ago

Good afternoon Robert, Thank you for the review, we really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“I posted 2 phones on Monday, they were received by mazuma on Wednesday and the money was in my account same day, will definitely be using them again in the future”

Helpful Report

Posted 4 years ago

Good morning Sarah, Thank you for the five-star review. We really appreciate the positive comments and we look forward to you using us again! Kind regards Mazuma

Posted 4 years ago

“It was easy to get an old device sold. At least when it gets recycled and not wasted, whilst getting some money back.”

Helpful Report

Posted 4 years ago

Good morning Dennis, Thank you for the five-star review. It's great to hear you found the process easy for selling your old device, Kind regards Mazuma

Posted 4 years ago

“One best platform to sell old gadgets, got paid on same day of delivery, very good service I would recommend to everyone to use Mazuma Mobil to sale old gadgets fantastic.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the five-star review and the recommendation, Kind regards Mazuma

Posted 4 years ago

“Excellent experience. Thoroughly efficient all the way through from start to receiving payment.”

Helpful Report

Posted 4 years ago

Good morning Elizabeth, Thank you for the five-star review. It's great to hear your positive comments, Kind regards Mazuma

Posted 4 years ago

“Good service keeps you informed all of the way”

Helpful Report

Posted 4 years ago

Good afternoon Christopher. Thank you for your five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Very quick and easy to use. Barely any effort needed on my part and received payment almost instantly”

Helpful Report

Posted 4 years ago

Good afternoon Oliver, Thank you for the five-star review. It's great to hear you found the process quick and easy, Kind regards Mazuma

Posted 4 years ago

“Very easy to deal with with updates on process Would use again”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for the five-star review. It's great to hear you positive comments and we look forward to you using us again! Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.1 based on 2,050 reviews