Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.15

4.2 Rating 2,039 Reviews

79 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.2

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick at getting my phone sold and really good sell price. Quick and easy sell definitely using mazuma again.”

Helpful Report

Posted 4 years ago

Good afternoon Chantelle, Thank you for the five-star review. We looks forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“Due to COVID it did take time but I must say response time was good and also emailing me at each step of my phone process was really reassuring”

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Posted 4 years ago

Good afternoon Afsana, Thank you for the review. We really appreciate your positive comments! Kind regards Mazuma

Posted 4 years ago

“Fast, quick and competitive option. Recommended.”

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Posted 4 years ago

Good afternoon David, Thank you for the review and recommendation. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Very pleased with the service”

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Posted 4 years ago

Good afternoon, Thank you for the review, it's great to hear you were pleased with our service, Kind regards Mazuma

Posted 4 years ago

“Quick, efficient service. Easy to follow website and instructions. Have used them in the past and was not disappointed.”

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Posted 4 years ago

Good afternoon Janice, Thank you for the review, it's great to hear you find our service quick and efficient. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Great service”

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Posted 4 years ago

Good afternoon Paul, Thank you for the five-star review! Kind regards Mazuma

Posted 4 years ago

“Really slick experience”

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Posted 4 years ago

Good afternoon Christine, Thank you for the review! We hope you will use us in the future! Kind regards Mazuma

Posted 4 years ago

“Very good service, easy and hassle free”

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Posted 4 years ago

Good afternoon, Thank you for the review, we're glad to hear you received easy and hassle free service! Kind regards Mazuma

Posted 4 years ago

“Very quick and easy transition”

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Posted 4 years ago

Good afternoon, Thank you for leaving a review, we really appreciate your comments! Kind regards Mazuma

Posted 4 years ago

“Best value, easy process and speedy payment”

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Posted 4 years ago

Good afternoon Angela, Thank you for the five-star review. It's great you found us easy and speedy! Kind regards Mazuma

Posted 4 years ago

“Simple, easy to use and received my money one week from submitting a claim.”

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Posted 4 years ago

Good afternoon, Thank you for the five-star review. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Speedy and great service!”

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Posted 4 years ago

Good afternoon Bailie, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“So easy to use, you get a decent sum and they handle all the postage! My pack arrived so quickly, I sent it off and it took just a couple of days before I was paid directly into my bank account. It couldn't be simpler. Great service.”

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Posted 4 years ago

Good morning Kat, Thank you for the five-star review. It's great you found the process simple and you received great service! Kind regards Mazuma

Posted 4 years ago

“Excellent service! Posted my old phone on Saturday morning and by teatime on Monday the money was in my bank! Incredible service with updates throughout!”

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Posted 4 years ago

Good morning Amanda, Thank you for the five-star review. We really appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Quick & easy”

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Posted 4 years ago

Good morning Craig, Thank you for the five-star review, Kind regards Mazuma

Posted 4 years ago

“Very quick service and updates provided at every stage of the process. Very easy to use - have used Mazuma before and will definitely use again.”

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Posted 4 years ago

Good morning, Thank you for the five-star review. We look forward to you using us again in the future! Kind regards Mazuma

Posted 4 years ago

“It was very easy & so quick definitely would recommend mazuma no problems at all thankyou”

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Posted 4 years ago

Good afternoon Peter, Thank you for the five-star review and the recommendation. Kind regards Mazuma

Posted 4 years ago

“A very slick operation from start to finish. No dramas or issues at all.”

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Posted 4 years ago

Good afternoon Mike, Thank you for the five-star review. We appreciate the positive comments, Kind regards Mazuma

Posted 4 years ago

“Easy to use website. Clear instructions. Quick payment. Very pleased I went with Mazuma Mobile.”

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Posted 4 years ago

Good afternoon Anita, Thank you for the five-star review. We hope you will use us again in the future! Kind regards Mazuma

Posted 4 years ago

“Great service and easy to use. Money in bank within days. Will definitely use again”

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Posted 4 years ago

Good afternoon Kayleigh, Thank you for the five-star review. It's great to hear you received great service and found it easy to use! Kind regards Mazuma

Posted 4 years ago

Mazuma Mobile is rated 4.2 based on 2,039 reviews