Mazuma Mobile Reviews

Name: Mazuma Mobile
Address: Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe, Morecambe
Rating: 4.11

4.1 Rating 2,069 Reviews

78 %

of reviewers recommend Mazuma Mobile

Company Reviews

Metrics

Info

4.1

Based on 2,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About Mazuma Mobile:

Mazuma is one of the most trusted and longest standing technology recyclers in the UK. With over 15 years’ experience, we buy and sell high quality mobile phones, tablets, smart watches, laptops and games consoles.

Mazuma have paid out over £221 million to over 4 million happy customers.

www.mazumamobile.com.

Visit Website

Phone:

0845 8723000

Email:

Customerservices@mazumamobile.com

Location:

Mazuma Mobile,The Old Reebok,SouthgateWhite Lund EstateMorecambe
Morecambe
LA3 3PB

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Mazuma Mobile 1 star review on 7th August 2024

Mark

Mazuma Mobile 1 star review on 6th August 2024

Anonymous

Mazuma Mobile 1 star review on 10th June 2024

Laura

Mazuma Mobile 1 star review on 13th January 2023

Rab Forbes

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Mazuma previously. Always get a fair price and the money is transferred quickly.”

Helpful Report

Posted 5 years ago

Good morning, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Easy to use website. It was very easy to send my phone off, even better as the delivery was free. Great communication with emails throughout”

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Posted 5 years ago

Good morning Samantha, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 5 years ago

“Very quick on pay outs very good communication will always use Mazuma”

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Posted 5 years ago

Good morning Robert, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Blooming brilliant service - def recommend! Thank you”

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Posted 5 years ago

Good morning Julie, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 5 years ago

“Everything brilliant”

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Posted 5 years ago

Good morning Elliott, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“A very efficient service.”

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Posted 5 years ago

Good morning Will, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“Brilliant, arrived when I organised them too, covid safe, phone was received the next day, all updated via email and had the notice of payment the same evening”

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Posted 5 years ago

Good morning Charlotte, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 5 years ago

“Excellent all round service, packaging, information, and prompt payment.”

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Posted 5 years ago

Good afternoon Ruth, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Excellent process turning an old gadget into cash have used them several times now and will continue using.”

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Posted 5 years ago

Good afternoon David, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“Process couldn’t be any easier. Price confirmed on line & great communications as every stage confirming receipt, inspection & confirming payment. Money received very quickly.”

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Posted 5 years ago

Good afternoon Andrew, Thank you for your review, we are happy to hear of your experience with Mazuma and we appreciate the positive comments Kind regards Mazuma

Posted 5 years ago

“Easy ,web site easy to navigate”

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Posted 5 years ago

Good afternoon Jo, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“Fantastic service, kept informed at every stage, will use again and recommend to friends”

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Posted 5 years ago

Good afternoon Claire, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Very fast and reliable service”

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Posted 5 years ago

Good afternoon Katie, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Great service, quick payment and very easy postal service.”

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Posted 5 years ago

Good afternoon Louise, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“Excellent service, money was in my bank account on the day they received my phone. Would thoroughly recommend and use again.”

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Posted 5 years ago

Good afternoon John, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 5 years ago

“I have been extremely impressed with this whole process. Exactly as it is promoted on the website. If you are genuine/realistic with how your phone looks then Mazumba is the company you should use. I sent my iPhone XS in, it was in very good condition and I received the top price I could via bank transfer a couple of days after DPD had come to pick up my phone. Tremendous service and I would highly recommend.”

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Posted 5 years ago

Good afternoon, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. We hope you come back to us in the future. Kind regards Mazuma

Posted 5 years ago

“Sent device to Mazuma using Recorded Delivery. Full payment received as promised. Thank you - will definitely use again !”

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Posted 5 years ago

Good afternoon Peter, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Good morning David, Thank you for your review. We really appreciate your positive comments. Kind regards Mazuma

Posted 5 years ago

“A much, much simpler process than I’d feared. Quick, easy and straightforward.”

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Posted 5 years ago

Good morning Chris, Thank you for choosing Mazuma Mobile. We really appreciate your five-star review. Kind regards Mazuma

Posted 5 years ago

“Mazuma are brilliant they help your with any issues you have and are understanding if you haven’t done what you are supposed to do if you find it hard to do. Great service highly recommend”

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Posted 5 years ago

Good morning Lindsey, Thank you for recommending Mazuma Mobile! We are glad to hear that you had a great experience with us. Kind regards Mazuma

Posted 5 years ago

Mazuma Mobile is rated 4.1 based on 2,069 reviews