Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.53

4.5 Rating 1,078 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

Write Your review

Tell us how Marshalls Plc made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - problems handled well and sorted without fuss.”

Helpful Report

“Good service and quality product delivered on time. I would recommend this company”

Helpful Report

“Easy to order on line and delivered as promised.”

Helpful Report

“Very good product and the delivery was done professionally Thank You”

Helpful Report

“Top Notch service, excellent product, swift service good price”

Helpful Report

“Delivery on time, good product, happy to replace anything broken and their delivery driver was an absolute gem”

Helpful Report

“Good fast service”

Helpful Report

“Fast delivery and well made product”

Helpful Report

“Delivery was efficiently done,on time,friendly driver.”

Helpful Report

“Very helpful on the telephone Clear and concise information given”

Helpful Report

“Easy to deal with, very good website and helpful staff when you need to talk, no problems using Marshalls again”

Helpful Report

“Items were delayed; however the important part was good communication and the real effort to get them delivered as soon as possible. The delivery driver was most helpful. We live on a single track road and he used his forklift to move then from a lay-by nearby, to exactly where we wanted them”

Helpful Report

“Quick easy to use good site”

Helpful Report

“Delivery driver was friendly, helpful and on time. We have used this product before and are happy with the price and quality. Thank you for a good service.”

Helpful Report

“The service has been great and always happy to give advice.”

Helpful Report

“Excellent service with marvellous advice. Outstanding!”

Helpful Report

“I ordered samples and were quick to come and when i ordered my new drive they were very helpful and answered all my questions promptly”

Helpful Report

“Excellent response, sales team knowledgeable and helpful. Will recommend, great service.”

Helpful Report

“excellent service!”

Helpful Report

“This is the third delivery of pavers I have bought from Marshalls. Ordering online was easy, just a few clicks. Book your own delivery date to suit you. Local depot called to confirm booking and road access, (but didn't pass my cul-de-sac information on, doh!) Delivery driver was a real pleasure won't embarrass him by naming. I told him that I live in a cul-de-sac when he phoned ahead, and he uncoupled his trailer in a safe location close by so that he could reverse up to my drive. Crane off delivery placed the pallet exactly where I wanted. Driver has a touch like a surgeon with a 2 tonne pallet. Thank you again. Excellent company to do business with. Pavers are excellent.”

Helpful Report

Marshalls Plc is rated 4.5 based on 1,078 reviews