Marshalls Plc Reviews

Name: Marshalls Plc
Address: Marshalls Plc, Landscape House, Elland
Rating: 4.52

4.5 Rating 1,079 Reviews

88 %

of reviewers recommend Marshalls Plc

4.5

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Marshalls Plc:

Marshalls is the UK's leading hard landscaping manufacturer and has been supplying superior natural stone and innovative concrete products to the construction, home improvement and landscape markets since the 1890s. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities.

For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03714542173. Both are available 9am to 5pm Monday to Friday.

Visit Website

Phone:

0370 411 2233

Email:

customeradvice@marshalls.co.uk

Location:

Marshalls Plc, Landscape House
Elland
HX5 9HT

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Marshalls Plc 1 star review on 30th April 2024

Anonymous

Marshalls Plc 5 star review on 18th February 2023

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service.”

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“On the day of delivery a text was received from the driver we then spoke on the phone where I explained what to expect on arrival. The delivery was made in an orderly manner and the driver couldn’t have been more helpful.”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“Good idea with the sample to actually see if it was the brick I wanted . Very good delivery .”

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“I had a concern about the delivery, but the driver contacted me by mobile before the delivery, dropped his trailer and accessed my site very efficiently. he was very helpful and dropped the pallets exactly were I needed them”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“We ordered some samples which came really quickly. Once we had decided on the product we ordered and these were delivered on the day we chose on the website. Really good quality product and can’t fault the service.”

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“Excellent customer service, quick delivery and fantastic quality of items.”

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“Took advantage of spending £500-plus to qualify for free delivery. Items arrived on the day requested, and were efficiently off-loaded onto our driveway. All in perfect condition. Excellent service.”

Marshalls Plc 5 star review on 13th February 2021

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“Great product and quick delivery”

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“Quick ordering system and the product was a good price, Delivery was on time.”

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“good product price and delivery very happy”

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“Excellent service, from ordering to delivery. Slabs were individually wrapped and no breakages!”

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“Marshall’s is my go to company for paving and hard landscaping products and quality can not be beaten”

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“Excellent service thanks very much Kind regards Paul Www.fairwaylandscapes.co.uk”

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“Brilliant service from enquire to delivery Very helpful staff, 1st class communication even from the delivery driver paul who called ahead to advise ETA Thank you good product good service happy customer”

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“Very helpful customer service when enquiring about delivery. Products arrived when they said they would, Magnus delivery driver polite and got the pallet exactly where I wanted it.”

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“Great service and product, highly recommend.”

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“vERY HELPFUL”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

“Easy to order, great price, fast delivery & great looking product.”

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Thank you for your review! We're really pleased to hear that you have had a positive experience.

“Good customer liaison. Phoned me straight away they knew there would be a delivery problem. Advised when availability expected and goods arrived on time.”

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“This is our second order with Marshalls, and we are pleased with both transactions. The product is good, the staff on the telephone were helpful, and the delivery driver friendly and efficient. We would have no hesitation about using Marshalls again. First class service.”

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Thank you for your review! Your feedback is important to us and we're really pleased to hear that you have had a positive experience.

Marshalls Plc is rated 4.5 based on 1,079 reviews