Dear Luke, thank you for your feedback—we're really pleased to hear you’re happy with the service overall. We completely understand the frustration around view limits. These are necessary due to royalty restrictions set by the data licensors. That said, it's worth noting that MapServe is one of the few providers that still offers free previews of OS MasterMap data—many others charge just to view it. We’re committed to keeping our service as accessible and cost-effective as possible, and we truly appreciate your continued support.
Thank you for your fantastic review, Max! We're so glad to hear that you found our service easy and simple to use. We're looking forward to having you back again soon!
Warm wishes,
Team MapServe
Thank you for your wonderful review! We're thrilled to hear that you find our site user-friendly and that our staff has been helpful. Your satisfaction is our top priority, and we’re always here to assist you whenever you need us.
Warm wishes,
Team MapServe
“Very good service. Only one complaint, I was not able to use your service once as I had run out of previews. I was able to get this resolved after an email. I do hope that this will not be a recurring issue.”
Thank you for your thoughtful review, David! We're glad to hear you were satisfied with our service and appreciate your patience in resolving the previews issue. We need to limit previews due to royalty reasons but if that happens please get in touch and we'll be happy to assist you.
Warm wishes,
Team MapServe
Thank you for your great review, Andy! We're delighted to hear that everything is working well for you and that you find our pricing reasonable. Your satisfaction is our priority, and we're here to help anytime you need assistance!
Warm wishes,
Team MapServe
Thank you for your fantastic review, Iain! We're thrilled to hear that you find our service easy to use and that the downloads are straightforward. Your positive experience means a lot to us, and we're always here to help if you need anything!
Warm wishes,
Team MapServe
“Mapserve provides a valuable service at a reasonable cost. I have not taken advantage of all of the options available but for surveys have made MapServe my go to supplier.”
Thank you so much for your wonderful review, Gerald! We're thrilled to hear that you've chosen MapServe as your go-to for surveys. We're here to help, and we look forward to supporting you with all the options we offer in the future!
Warm wishes,
Team MapServe
Thank you for your wonderful review, William! We’re so glad to hear that MapServe has been a valuable tool for your planning maps over the years. It’s great to know that our reasonable pricing and the DWG facility have made a positive impact on your CAD drawings. Your support means the world to us!
Warm wishes,
Team MapServe
“Mapserve is a simple and cost effective way to get dwg files of OS maps. I use it regularly as an architect for site location plans for planning applications”
Thank you for your fantastic review, Mike! We're thrilled to hear that MapServe is helping you with your site location plans. Your satisfaction means a lot to us, and we’re always here to ensure you get the most out of our service.
Warm wishes,
Team MapServe
Thank you so much for your kind words, Ed! We're delighted to hear that you highly recommend MapServe. Your support inspires us to keep providing the best service possible. If you ever need assistance, we're just a message away!
Warm wishes,
Team MapServe
“a really useful tool, packd with features to allow you to start on any programme for construction or refurbishment , and for submitting planning applications, simple to use , and DWG options available too”
Thank you for your fantastic review, Alan! We're thrilled to hear that you find MapServe packd with features that make construction and refurbishment planning easier for you. It’s great to know that you appreciate the ease of use and the DWG options available. Your feedback truly motivates us to keep enhancing our tool, and we’re here to support you anytime!
“MapServe provide the best quality OS Plans with easy to use Layers. Not too many such that it is easy to reproduce in architectural drawings but enough that there is plently of option to present linetypes in different ways. The Historic Mapping function is also extremely useful.
As an Architectural Technologist I thoroughly reccomend MapServe.”
Thank you for the stellar review, B! Your recommendation means a lot to us! We're dedicated to providing quality tools, and we're here for any future projects you have in mind.
“Easy to use, access and pay..... what more do you need?
The service is always top notch and the guys are always on hand if anything out of the ordinary crops up.”
Thank you for your awesome review, Nathan! We're thrilled to hear that you find MapServe easy to use and that our service meets your expectations. It's great to know that our team is always there for any support you may need. We appreciate your feedback and look forward to continuing to serve you!
“Overall I am quite happy with the service. Starting out the website isnt the particularly logical to use and I mistakely purchased drawings in the wrong format. After a few goes it got easier. I have experienced a few glitches recently to do with searching using grid refs / latitude and logitude coordinates and also postcodes. I have been receiving blank previews and had to search using another option from the pull down menu. This often gives areas outside of the area I require and I cant move the map to the desired location due to the restriction in field of view for that search area. Using other search options to grid reference is not always possible as a lot of the sites I need mapping for are rural or remote without place names, addresses, post codes, etc.
A bigger concern is the price of mapping, although cost is payable by our clients they always comment on how much the maps are! This has meant that we have had to reword our estimates and quotes stating likely costs of associated mapping as these are in some cases very expensive. An area with virtually no linework or annotations costs the same as an area with loads of information....Does this have to be the case? Rural mapping may cost proportionally less than urban mapping or vice versa...Does this have to be the case? Also what constitutes urban mapping and what constitutes rural mapping?
Thanks.”
Thanks for your feedback, Alex. We're glad you're generally happy with the service.
Some of the issues you’ve raised—like format selection and coordinate searches—often come down to input specifics. That said, we’re continuously improving the interface and reviewing recent glitches you've mentioned to ensure smooth use, especially for rural sites.
Regarding pricing, mapping costs are set by Ordnance Survey and apply uniformly regardless of detail level, which can seem disproportionate in less dense areas.
If you need any help using specific tools or selecting formats, feel free to reach out to support@mapserve.co.uk.
“Easy to use and the National Tree Map is brilliant when there is no topographical survey. Many options to choose from including historical data, and the plans are clear and immediately delivered.”
Thank you for the amazing review! We're so glad to hear that you find MapServe easy to use. It's great to know that you appreciate the variety of options we offer. Your satisfaction is our priority, and we're always here to help with any mapping needs you have in the future!
Thank you so much for your kind words, Lewis! We're delighted to hear that you appreciate the high quality of our maps and our customer service. Your satisfaction is our top priority, and we’re here to help whenever you need assistance. We look forward to continuing to serve you!
“As an Architects practice who started in 2020, we've been using map serve for 5 years now and it couldn't be easier to use, to get what we need for our projects. Here's to many more years.... Don't change anything please.”
Thank you so much for your wonderful review, Phil! We're thrilled to hear that MapServe has been a valuable tool for your architectural practice over the past five years. Your support and feedback mean the world to us, and we’re committed to keeping things as seamless and user-friendly as you've come to expect. Here’s to many more successful projects together!
“I find the platform so easy to navigate and can very quickly establish the Base Mapping I am looking to download. The Download is fast and efficient and I can be working on my DWG within minutes”
Thank you for the fantastic review, Ian! We’re delighted to hear that you find MapServe easy to navigate and that you can quickly establish the Base Mapping you need. It's great to know our fast and efficient download process is helping you get to your DWG in no time. We truly appreciate your feedback and look forward to supporting your mapping needs in the future!
“Tried the site for the first time, attracted by the ability to see the detail you're purchasing when selecting the data, issues over the format of the map were efficiently addressed. I shall use the site again”
Thank you for your glowing review! We're thrilled that you found our site helpful and that we could efficiently address your formatting concerns. We look forward to welcoming you back for your next site visit.
“Found by accident, but sometimes things occurring by chance rewards you. The interface is great, orders and downloads are swift…2d map downloads working well…”
Thank you for your fantastic review, Simon. We're so glad you stumbled upon us and that you're enjoying the interface and speedy downloads. It's great to hear the 2D map downloads are working well for you. We can't wait to serve you again in the future.
