Thank you for taking the time to leave a review. We're glad to hear things were generally okay, but we'd love to know what we could have done to make your experience better. If you have any specific feedback, we're always keen to improve. Please email us at support@mapserve.co.uk
Kind regards,
MapServe Team
“Having used promap previously i find Mapserve less user friendly. It is difficult to find what you want and difficult to edit previously produced plans. Overall, i find it satisfactory but no more than that.”
Thank you for sharing your thoughts. We're sorry to hear that you find MapServe less user-friendly compared to Promap. We appreciate your feedback regarding the navigation and editing of plans, as it helps us identify areas for improvement. We'll continue to work on enhancing the user experience while maintaining satisfactory service. Thank you for using MapServe!
Dear customer we're very sorry to hear that you are not finding our website user friendly. This is very important to us and we appreciate your feedback. If you don't mind we would love some detailed feedback on this, you can get in touch with us at support@mapserve.co.uk. We would also love to offer you a quick demo of the website and go through any questions you might have. Please get in touch with us to get that arranged if you're interested.
“HI - I found the site slightly muddly to use as a first time user to mapserve. Although the os maps were produced in dwg which is fine, there should be an easy option for a pdf file as well. There maybe an option, but pressed for time as everyone, it was not readily apparent. Paul”
Thank you so much for taking the time to share your feedback on MapServe. We do provide PDF option you just need to change the format before you add the map to your basket. Please email us at support@mapserve.co.uk and we'll be happy to assist you.
“Pros: Search function is good along with a preview so you know what area you are getting.
Cons: Far to many marketing emails sent after purchase, and if you need a new map it does not take into account any previous maps it overlaps and offer a discount.”
Dear customer,Thank you so much for taking the time to leave us a review of MapServe! We sincerely appreciate your valuable feedback. You can opt out of our marketing emails by clicking unsubscribe at the bottom of one of the emails. If you need any further assistance with a plan please email us at support@mapserve.co.uk and we'll be happy to assist you.
“Maps are delivered as requested and are easy to download. My only issue is that they seem to now be locked so it makes it difficult when trying to delete lines when showing boundary updates or presenting existing boundaries”
“Your response is quick which is good but accuracy not good ,the recent 1:250 scale
OS maps were about 8-10% smaller than reality. Very disappointing.”
Dear customer, thank you for your review and your feedback. Please send us an email at support@mapserve.co.uk and we'll do our best to assist you.
Kind regards,
MapServe Team
Thank you for your review. Please email us at support@mapserve.co.uk with your issue and we'll be glad to assist you. We do try to stay competitive with our pricing while offering the best service possible and we are one of the cheapest providers out there.
Thank you for taking the time to provide a review for us. Please email support@mapserve.co.uk and we'll try to help if you made a mistake on your order.
Thank you for your review. We are trying to stay competitive with our prices while trying to maintain the best service possible. Please drop us an email at support@mapserve.co.uk if you have any questions about our prices and we'll be happy to assist you .
Dear customer, the plan should cover an entire sheet of A4 if printed at 100% size. The map portion however is only a portion of this otherwise the scale would not be correct. We also need to display copyright information, location and licence details. Thank you for taking the time to provide this review for us. If you need any assistance please contact us at support@mapserve.co.uk
